Address: 555 Hammill Ln, Reno, NV 89511, USA
Phone: +17758285600
Sunday: 8AM–5PM
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 8AM–5PM
Becky Smith
The name is Kenneth A.Miller…..and he died the day after we removed him from your facility…..you gave him one shower in 3 weeks…you didn’t take care of the wound on his back…..you let him sit in a soiled diaper for hours……you gave him insulin without checking his blood sugar….until he finally refused to have it any more….and we did have a meeting…..we did talk to the nurse….we did talk to the social worker…..you didn’t do anything that you said in the meeting….I am reporting this faculty to Medicare…..and any state authorities that need to be notified…. .Food is inedible….care is inadequate….schedule shower for Tuesday and Saturday, knowing they don’t have staff on weekends to do the shower….push button and wait over an hour for anyone to come in…..ants in the room….so far, not a very good experience
karen lubich
Overall the worst place to work. Zach and Chelsea only care about themselves and nobody else. If you have a loved one don't take them their you will regret it. . it
Jennifer Linares
Nurses, are excellent !
Sandra Skender
My ex husband is set to be transferred to Alta as of today from Renown. He has just had his knee removed from his joint and has to have antibiotics administered for 6 weeks before they can put the knee back in. He is in a massive amount of pain and he has rheumatoid arthritis and has had it since he was very young. This is the third knee replacement and this one has infected his blood. I hope that you will take very good care of him because he has been through a lot in the last 10 years being unable to walk and function as a normal 40-50 year old would. This visit to Alta will either make him or break him mentally. Please please take good care of him he is dealing with a lot of pain and he really doesn’t deserve to be in so much pain. I read your reviews and I think that everyone has a different view. Renown nurses gave you guys a thumbs up so thanks for doing what you do in advance. Good luck with him and we will be seeing him On a regular basis thank you Sandra and Amanda (his daughter) oh btw his name is Ronald Raschen he is a retired city of Reno parks worker. Thanks again!! UPDATE: Hands down Alta is the place to take your loved one if you need short term care!!! They were fabulous and took excellent care of him!!! He fully recovered!! Thank you to all the staff at Alta!!! Your the best at what you do!!!
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Hi Jill, yes, we take that insurance. Please call the Admissions Department by dialing 775-828-5600 and selecting 1 to find out more information!
Yes, we have hired an Executive Chef to work with our Dietitian and Food Services Director to ensure our food is not only healthy for our Residents, but palatable! Our Chef will be meeting with Residents to ensure our menu includes meals everyone WANTS to eat, although pleasing everyone will be tough. We are also evaluating sourcing locally for our vegetables, like we currently do for our eggs and bread (which has made a big difference!). Thank you for helping us continue to improve Alta!
Yes, they have hospice
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