Gregg's Lynnwood Cycle

Erin Whittington

The frame of my favorite bike ever gave up the ghost a few months into Covid and I was devastated. It took me months to find a bike to buy. The first one was an online order only bike that is the worst bike I've ever had. The 2nd bike was a used bike from a neighbor with shot shocks and sticking/slipping gears that I cannot fix (a desperate supply chain issue buy). On the first day of real summer weather in Seattle, I went to Gregg's in Lynnwood. It's probably not good to be in a rush to buy a perfect bike, but I was, and Carson made my bicycle dreams come true. I came in and told him what I was and wasn't looking for in a bike, and he pulled down 1 of 2 in the store that met my standards, and it is beyond perfect! I ended up getting a Liv Rove in the beautiful color of teal, and all new gear (helmet, lights, gel seat for my bony tailbone 😆). I am 173-174 cm (about 5'8" to 5'9") and nobody has ever recommended a large frame bicycle to me before, it is perfect for my long legs, and the most comfortable bicycle I've ever owned. Also, she flies, I rode 25 km/12 miles like it was nothing. P.S. I am the girl who hates Shimano gears, and Carson literally sold me the perfect bike. I am not trying to do the Tour de France, I just love to take long rides around the lake. I came in with such vague details and requests too...ask for Carson! You will go home with the perfect bike. If my husband decides that he doesn't like my old road bike, I know where I'm sending him. 😊 Gregg's is the best bike shop, and the only place I will go now. Another perk is that they won't try to sell you a $10,000 bike fresh out of the gate. I appreciate you guys!

Adam Pethia

I came in with questions on my bike and riding in the area (just moved to town) and they kindly answered all of them, even helping me with a tire valve issue and checking my brakes. The sales and service team went above and beyond- they were all extremely helpful and friendly. I plan on coming back for all my biking need, highly recommend.

Anna Humphreys

The guys at Gregg's Green Lake had worked on my bike and on my first ride out, something was terribly wrong. The front cassette wouldn't shift, even though I had a new chain and new derallieur. I rode my bike out to Lynnwood anyway for a date with a friend and resolved myself to biking home in the rain stuck in low gear. Then: Destiny! My route took me past Gregg's Lynnwood and I figured I'd see if they could service my bike. That's when I met Travis. He was working on other bikes but must have seen my distress and got to work on my Trek right away. He was very polite and respectful of the Green Lake location but found that they had installed my derallieur incorrectly, causing the cassette issues. They had also missed that I had a worn-out cog, which was getting used with a brand-new chain, and that they had left parts of the bike that affect the chain pretty dirty. The guys at Green Lake had told me my new brakes would just be squeaky til they weren't. Travis gave a simple treatment that effectively removed the squeaking. I'd also gotten a professional bike fitting a while back that Travis ended up adjusting in a way that made my riding much more effective--- like I can use the full power of my legs. All this is great enough, but Travis's way of explaining things to me, as someone who bikes a ton but has yet to take a bike maintenance class, was super accessible. I felt heard and respected, and like he was really meeting me at my level of knowledge. I hadn't encountered anyone like this before in over a decade of biking. Lynnwood is a trek for me but I will be bringing my bike out there for all my tune-ups and issues in the future. Thanks, Travis, for taking the time to help me out. When I got on my bike the next time, it felt like a whole new machine.

Trevor Duncan

Excellent and expert service. I have Gregg’s do most of my maintenance and I also purchased a new Trek Checkpoint last Summer.