Massage Envy

Category: Massage spa

Address: 2701 184th St SW Ste 122-C, Lynnwood, WA 98037, USA

Phone: +14254095300

Opening hours

Sunday: 9AM–8PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–8PM

Reviews

Erica Granera

May 20, 2022

Unprofessional staff, they don’t seem to really care about clients. Very unwelcoming environment and wont return calls/messages. I would recommend a different location. This is my least favorite massage envy.

E C

Aug 18, 2021

First time using Massage Envy. Scheduled a 60 min massage online. Just received a call from their office requesting I either upgrade my massage to 90 minutes or reschedule. Awful service and did not even make it into the office.

Blake Haluptzok

Mar 11, 2021

Great Covid protocols in place. Very clean and relaxing environment.The ladies up front are quite helpful in scheduling you with massage therapist's that they think will be a good fit, based on what you're looking for.

John Byrns

Oct 16, 2019

RESPONSE: I have been in contact with you via email and get the same sad, soft, non-specific and non-committal response. Your “deep concern” is a canned response and apparent that you clearly do not care. Again - skip this aggravation. I have been a member of Massage Envy for 10 years and have used these services in 6 different states. While the quality of massage therapy has been excellent, this location and ME locations within the Seattle market appear unable and/or unwilling to staff to an appropriate level per area demand, let alone retain talent. For a service which I prepay for, it has caused far more stress attempting to redeem and schedule, that the subsequent relief I get from medically-necessary physical therapy massage is dramatically dwarfed. The staff onsite means well but is clearly limited from either indifferent or incompetent leadership. Truly, deeply disappointing considering the line of service this business falls within. Skip it, this is simply not worth the aggravation.

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Questions & Answers

How long is a facial?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Are they even open? Can't reach anyone by phone. Super frustrated

Anya McVay | Aug 10, 2022
Joshua Barnes | Aug 11, 2022

Yes Leave a VM especially if calling at the top or bottome of the hour. That's when Clients are usually checking in/checking out

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How much is your membership?

Carrol Cox | Aug 10, 2022
Christine Graf | Aug 11, 2022

70 per month

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Whats the price of a full body massage

Roy Demeo | Aug 10, 2022
James Davis | Aug 11, 2022

The price depends on whether you have been to Massage Envy before. The front desk can answer any and all questions. Feel free to call and schedule your massage today.

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