New Brighton Passport Office

Category: Passport office

Address: 803 Old Hwy 8 NW #1, New Brighton, MN 55112, USA

Phone: +16516382120

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Sheila Ellis

Oct 29, 2022

In and out with 2 passports in 15 minutes.

PK Stout

Oct 25, 2022

We were so impressed and thankful for such a well run office from the call several days before to make sure we had all appropriate paperwork to the courteous and extremely efficient customer service during our appt. We were in and out in less than 30 minutes for a family of four!! If only all government agencies ran so beautifully!

S B

Oct 24, 2022

I visited the New Brighton Passport Office in order to take passport size photos for immigration purpose. Usually, I would take them at Walgreens, but this time, the required photos had certain requirements as to its size, the background, and other features. When I checked the locations where I could get one, NBPO was the closest to my residence. The female staff there knew the criteria of such photos, and so she (staff) delivered them without delay. She sent me one digital copy via email, and two hard copies placed in an envelope. I feel content on the service provided. I would recommend others as well to visit the office if he/she/they needed such assistance. Thank you NBPO.

YiQing Guan

Oct 24, 2022

We applied the passports at the new Brighton city hall and the process was smooth. The staffs were very helpful and pretty on time for our appointments. We also worked with them for the passport photos as well. Everything was great and we enjoyed how easy everything was and how established the entire process was.

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Questions & Answers

Are there any discounts such as for veterans or income-based sliding scale on the fees?

New Brighton Passport Office | Sep 30, 2022
New Brighton Passport Office | Sep 30, 2022

No, all passport fees are fixed.

What happens if my passport is denied by the U.S. Department of State, will I get my money back?

New Brighton Passport Office | Sep 30, 2022
New Brighton Passport Office | Sep 30, 2022

No, all City and State passport fees are non-refundable.

I'm an adult completing form DS-11 Application for a U.S. Passport do I need to complete the section about my parents?

New Brighton Passport Office | Aug 31, 2022
New Brighton Passport Office | Oct 23, 2022

Yes, applicants should complete the entire application to the best of their knowledge including information about parents. If there are additional questions you can certainly leave it blank and we can address it in-office.

I made a mistake on my passport application can I keep going?

New Brighton Passport Office | Aug 1, 2022
New Brighton Passport Office | Aug 1, 2022

No, it is in your best interest to have the most current passport application that is single-sided, written or printed in black ink and free of any white out, crossing out or mistakes.

Can I come here for your passport services even if I am from outside the City of New Brighton, Ramsey county, or even from outside the state of Minnesota?

New Brighton Passport Office | May 3, 2022
New Brighton Passport Office | May 3, 2022

Yes, our passport services are open to the public regardless of city, county or state.

Can we smile in our passport photo?

New Brighton Passport Office | May 3, 2022
New Brighton Passport Office | May 3, 2022

Yes, a natural smile is ok in a passport photo. Please avoid exaggerated expressions.

I am being charged to complete an application online is this legit?

New Brighton Passport Office | Mar 4, 2022
New Brighton Passport Office | Mar 4, 2022

No, there is no fee to complete applications online and should not have any fees associated with filling out the application. There are, however, fees associated with the acceptance of an application at the time of execution with a passport office.

Where are the original documents that was sent with the passport application?

New Brighton Passport Office | Feb 2, 2022
New Brighton Passport Office | Aug 1, 2022

Applications are accepted and sent the same day to the post office. Once applications leave our office questions about the status and location of original documents are to be requested from the Department of State. Please reach out to the National Passport Information Center (NPIC) at 877-487-2778.

can I mail both mine and my wife's passport renewals together?

rich meissner | Feb 2, 2022
New Brighton Passport Office | Feb 2, 2022

Yes, for those that qualify to renew through the mail using the blue, DS-82 form you can mail multiple applications in the same envelope.

What forms of payment do you accept?

New Brighton Passport Office | Dec 4, 2021
New Brighton Passport Office | Oct 23, 2022

U.S. DEPT. OF STATE FEES: Personal check, cashier’s check, or money order only CITY OF NEW BRIGHTON FEES: Cash, debit or credit card with 2.49% fee, and checks. There is a $30 charge for any returned checks **ALL PASSPORT FEES ARE NON-REFUNDABLE**

Do you issue emergency passports at your location?

New Brighton Passport Office | Oct 30, 2021
New Brighton Passport Office | Oct 23, 2022

No, please contact the National Passport Information Center at 877-487-2778 to request an emergency passport (Life or death, work, or less than two weeks travel) at the Minneapolis Passport Agency. *Caution: You MUST have an appointment. Under no circumstance are walk-ins accepted at Minneapolis Passport Agency.

Are you open weekends?

New Brighton Passport Office | Oct 30, 2020
New Brighton Passport Office | May 3, 2022

Yes! We are open Saturdays from 9 am - 1 pm by appointment however, walk-ins are accepted if there are cancellations or no-shows on the weekends.

Does the applicant have to be present if they are a minor?

New Brighton Passport Office | Oct 30, 2020
New Brighton Passport Office | Oct 30, 2020

Yes, regardless of age every applicant is required to appear in person in order to apply for a passport.

Do I have to book an appointment or can I just walk in?

New Brighton Passport Office | Oct 30, 2020
New Brighton Passport Office | Oct 23, 2022

Yes, an appointment is highly recommended even though we do accept walk-ins! Those with an appointment will always have first priority over walk-ins. We reserve the right to turn away walk-ins. We encourage booking an appointment: https://cityofnewbrightonpassports.fullslate.com/

Do you take passport photos?

New Brighton Passport Office | Oct 30, 2020
New Brighton Passport Office | Aug 1, 2022

Yes! We can take passport photos in our office for $15. Digital passport photos can also be taken here for $15. If you do both the printed and digital photo it is $25.

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