Roth Medical

Safiyah Thompson

I don't know why or how Summit Respitory in Denver is still in business. This customer service is worst I have experienced in my 78 years of life. By the way for a Oxygen Tank pick- up that was bought home from the hospital. Called for scheduled pick-up time, told no ticket for pick up. Originally was told a call would be made on morning of pick-up (today), had not received a call at 10:00AM, reason for call in first place. Supposedly per Cody scheduled pick-up for next Friday. WOW. A Medical supplier providing such Rude and Nasty customer service in 2022. Absolutely Terrible service.

Vicki Kaufman

Waited for 1 1/2 hours to speak to someone. When I finally got a rep, (her name was Dakota), she was incredibly rude. Finally, she transferred me to a rep who was knowledgeable & helpful & was able to answer my questions. Update: see Roth’s response asking me to email them. Email they provided does not work. Said I am not authorized to send email to this address.

Ryan S

Scammers!!! You dumped off a bunch of oxygen tanks at my house over 5 years ago will not come pick them up and keep charging my insurance!

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When calling them, just press '1' (it prompts you to press 1 if you are a physician or hospital provider). I pressed 3 and I also tried 6 (which were both relevant to me) and I waited on hold for over an hour and a half just to reach voicemails? I pressed '1', someone picked up immediately and helped me with my issue...