Courtyard by Marriott Pittsburgh Airport Settlers Ridge

Sarah Rasmussen

Roasting currently in our second room after our first room blasted the heater continuously in mid-summer. We were eventually moved (after the front desk dudes were done with their smoke break), only to be placed in a room with the same issues. The windows don’t open, and it’s the middle of summer. Do yourself a favor and pick a different hotel.

Jenny Contenta

Very clean hotel and very nice staff and shuttle workers. They typically don’t shuttle until 6am and they went out of their way to take me at 5am. I definitely will be back great spot to walk to shops and restaurants. Clean large room and nice business center.

Life Break

Had a wonderful stay quiet room the staff was absolutely above and beyond Marc and Danny and Patrick are the top of customer service and gave us the Marriott experience we hope to be back for a future stay the only downside to our stay was the bistro was not open for dinner or the bar had a beer but really wanted a drink otherwise we had a good time thank you and hopefully things will improve for a 5 star rating next time we stay!

Leah Jennings

We came to Pittsburgh for a family gathering and were disappointed by the hotel on several levels. I will begin with the positive which is that the staff was all very friendly and doing a great job of customer service. The problems however started from check-in. We had prepaid for a king bed and upon arrival, were informed that our request had been "changed" to two queen beds. We protested stating it was not what we had paid for, and after the check-in person conferred with the "manager", we were told that we would in fact be given a king. Once in the room it was apparent that either the bed was actually a queen, or Marriott is confused on what a king sized bed is. The bed was small. On top of that, although the bathroom was finished well, the water pressure was super light and made it difficult to even rinse shampoo out of my hair. The trip was for 4 nights and we were disappointed to find that there was no bar for the evenings or any food offerings beyond snacks outside of the morning breakfast bar. Although very tasty, the items were expensive and more "to go" style breakfast sandwiches. The website promotes dinner and bar options but we were surprised to find after check-in that those are no longer being offered. The last issue I had may seem petty but I felt it needed to be said. There was one bottled water in the room that sat with the coffee maker, and I realized after checking out that we received a bill for $2.50 for that water. Nowhere in the room did it state that there was a charge for that bottle, and for a nearly $700.00 4-night stay I found that to be absurd. Overall the experience was lackluster and not what we have come to expect from Courtyard hotels. It was like a ghost-town lacking any amenities but certainly not lacking a substantial price tag for a small bed in a noisy room up against two highly traveled roads. If the hotel has decided to abandon the quality measures that they once offered, they need to update the website accordingly.