Walter Kerr Theatre

Category: Performing arts theater in New York

Address: 219 W 48th St, New York, NY 10036, USA

Phone: +18889859421

Reviews

Chris Rudolph

Oct 29, 2022

Very nice smaller theatre. Best seat are first row of the mezzanine, the are raised over the 5th row of the orchestra. Photo is row A seat 101.

Jon Snow

Oct 29, 2022

Tiny seats. Not much legroom space.

Kimberly Andersen

Oct 28, 2022

Beautiful theater and a wonderful show!

Bishaunti Poland

Oct 22, 2022

One of the best shows in town. Each and every voice you hear serenade you. Staff is very professional, House manager and assistant House manager two great people, that is doing an wonderful job running this show Hades Town. I recommend everyone to take time out to come see this show. Some of the greatest performers under the Broadway lights

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Questions & Answers

I am handicap in a wheelchair. Are there restrooms close to handicap seats?

HEITMANN MICHELLE | Oct 30, 2018
Carlo Linetti | Oct 30, 2018

I m on wheelchair and I was at the Springsteen 's show at Walter Kerr a couple of months ago, The staff is great!! Very gentle! No problem at all for restroom and any kind of support for people with our condition!! Enjoy the show 😉👍

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Does Bruce have 'Springsteen on Broadway' tshirts for sale at the theatre?

rob Wright | Oct 30, 2018
Chris Balint | Oct 30, 2018

Yes, but you can also buy them online through his website

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What is the length ( as in hours/ minutes) of the Bruce on Broadway performance? I want to know if I'd have enough time to catch the train home ?

Sali Wohlbach | Oct 30, 2018
tony purp | Oct 30, 2018

It's 2 hours no intermission. It also ended at 10.10. If hang outside of the theater Bruce and patty come out to leave around 10:25 the day I was there. Enjoy the show it's outstanding!!

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Do you have hearing assistance for Hadestown?

Xander Fetterman | Oct 29, 2020
Vance Ely | Oct 29, 2020

I think I saw someone with a headset, ask the box office. The show is awesome. I could totally see the benefits of the device. I hope you enjoy the show

I know that you can not take pictures until the end of the show but can cameras be brought in for when the show is over

Cynthia McGovern | Oct 30, 2018
nj girl | Oct 30, 2018

There are announcements stating absolutely NO pictures until the end of the show, but yes, you can bring your camera/phone in. We did take pictures near the stage BEFORE the show. I saw theatre staff go to 2 or 3 people who obviously didn't hear the announcements and tried to take pictures during the show. Honestly, it's nice to just listen and enjoy Bruce and his songs/stories without seeing cameras and phones.

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Will the Bruce be cancelled due to pending snow storm Wednesday 3/21/18??

Al Santoro | Oct 30, 2018
RH House | Oct 30, 2018

Bad snowstorm Mar 7 and "the show must go on!"

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Is there a Telecoil system in the theatre?

Victor Brener | Oct 15, 2022
Daniel Stewart | Oct 15, 2022

I know they do have some accessable devices but not sure about a telecoil specifically

Do they sell show merch before & after shows?

Julie Mills | Jul 1, 2022
Mitch Granat | Jul 1, 2022

They do that

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We need to catch a NJ train after your matinee on Wed. Can we check our 1-bag there at your theater for the performance? Thanks.

Steve Buchanan | Feb 1, 2022
Daryl Robinson | Feb 1, 2022

Yes you can

My doctor advised me not to travel to NYC and not to be in a crowded theater because I am immune compromised. Can I get a refund?

Jane Brown | Oct 29, 2020
David B | Oct 29, 2020

Check with your ticket seller - not theatre

I think I lost my wallet in the Walter Kerr Theater on Wednesday. Feb. 26th. Seat L5. How do I contact the theater? I do not live in NYC

Joyce Malakoff | Oct 29, 2020
Furman | Oct 29, 2020

Do an internet search of Walter Kerr Theater. Obtain phone number and call Theater explain to them about your lost wallet. Maybe someone found it. Good luck

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what are the box office hours

Maxine Ballen Jones | Oct 29, 2020
Doug Davidson | Oct 29, 2020

Check their website.

Where is the handicapped seating? I am in a wheelchair and unable to do steps thanks

Roz Lifshitz | Oct 29, 2020
Pamela Morley | Oct 29, 2020

In the Orchestra on the Aisles

what time does the saturday matinee end

Stephen Seplow | Oct 30, 2019
Walter Kerr Theatre | Oct 30, 2019

The run time for Hadestown is generally 2 hours and 25 minutes with one 15 minute intermission. Saturday 2pm matinees get out around 4:25. We look forward to seeing you at the Walter Kerr!

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Can I bring a backpack with my laptop? I know it'll be tight on space but I don't want to go all the way back to my airbnb to leave it.

Drew Morris | Oct 30, 2019
Rowland Schlegel | Oct 30, 2019

There is no official bag/coat check station, but the attendants will put it in a back room for you if you ask. I've taken a laptop in a case in and stored it under the seat - that might be the easiest for you.

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How big of a bag can I bring into the theater? I am thinking about bringing a drawstring bag. Wondering if they have a bag size limit.

Lisa Ferricks | Oct 30, 2019
Trina Hirst | Oct 30, 2019

They check everything I don't think there was a limit on size. Seats are kind of tight so room might be a problem with space during the show.

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Coming in from out of town with a large piece of luggage. Can it be checked in the coatroom?

Kitty L | Oct 30, 2019
Kitty L | Oct 30, 2019

Just checked. No cloakroom at all. :-(

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If I’m no longer able to make it to a show but I’ve already bought a ticket, am I able to phone the box office and ask for a refund or if they could sell it?

Stramp | Oct 30, 2019
Trina Hirst | Oct 30, 2019

When we eel there someone from the box office walsl looking in the line for people who had extra tickets.it would be worth a try.

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Can I purchase a ticket to see Hadestown directly from the theatre? I called the Walter Kerr Theatre number and got Ticketmaster. I'm trying my best to avoid as many fees as possible. Thank you

Stephanie Devaney | Oct 30, 2019
Aaron Hall | Oct 30, 2019

At physical ticket box office or ticket Master online. Only ways to purchase.

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Since I am flying to NYC the evening of 9/6, and can attend the 8:00 show unless my flight is delayed. Because of this uncertainty, I'd like to buy one ticket at the box office just prior to the performance. Is this feasible/possible?

Jason Comstock | Oct 30, 2019
Laura A-O. | Oct 30, 2019

Anything is possible. I'd call the box office that morning and ask if there are tickets available and how many.

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What time does the box office at walter kerr theater open ?

Glenn Johnson | Oct 30, 2019
Hollis Axelrod | Oct 30, 2019

All box offices open at 10

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will call pick up time for a 7 pm show?

Sarah Nettleton | Oct 30, 2019
Hollis Axelrod | Oct 30, 2019

Will call is available

can i buy tickets directly at box office?

Martina Murphy | Oct 30, 2019
Susan Lewis Paciga | Oct 30, 2019

I bought four $99 tickets through Broadway.com. I paid a $175.00 surcharge! I was astounded. I will never use them again. Good to know about buying them by phone directly from the theater.

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Is there a phone number or contact for questions regarding rplacing lost tickets at the Walter Kerr Theater NYC

Ruth Wendel | Oct 30, 2019
Greg Kristensen | Oct 30, 2019

At most Broadway theaters tickets can be replaced at the box office with either credit card or email confirmation as ID

Ticketmaster will not allow me to reserve two seats in Box A. A message says "You've left one seat stranded at the end of a row or stuck between selected seats. Please leave at least two empty seats together." Is there a reason for this?

Gina Marinelli | Oct 30, 2019
Steven Hartfield | Oct 30, 2019

Because most people who go to a show like to sit together and the theater is being considerate of that.

Are rush tickets still available during June?

Kiara N. | Oct 30, 2019
Walter Kerr Theatre | Oct 30, 2019

For each performance, on the day of, an extremely limited number of rush seats will be available starting at 5pm for evening performances and 12pm for matinee performances. For sold out performances, standing room tickets will be sold immediately following. There is a limit of one ticket per person. Tickets are also available through the online lottery at www.luckyseat.com/shows/hadestown-newyork

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I purchased tickets from the box office for a Matinee showing of Hadestown 2 weeks from today. Wo,t be able to attend on that day. Will they exchange?

A Google User | Oct 30, 2019
Gerry E | Oct 30, 2019

I agree with Ms. Levy-Sisk. May need to speak with the box office staff directly. I recommend calling first. I'm sure they will be happy to help out. Those tickets should be more in-demand with all the Tony wins the show got.

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Does the theatre allow luggage? I am hoping to come to a show but I have to come directly from my flight and need a place to store my luggage. Thanks!

Maddi Sloan | Oct 30, 2019
Theresa Friedrich | Oct 30, 2019

See someone who works there when u arrive

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When can you get rush tickets for Hadestown for May 11th at 2pm ???? Judith Maller

Judith Maller | Oct 30, 2019
Walter Kerr Theatre | Oct 30, 2019

Hi Judith. A limited number of rush tickets are sold on the morning of the performance at the box office.

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what time does the box office open????

Hesta Fortgang | Oct 30, 2019
Walter Kerr Theatre | Oct 30, 2019

Our box office is open Monday through Saturday from 10am to 8pm and Sunday from 12pm to 6pm.

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Can I buy merchandise any time before while the box office is open?

Elizabeth E | Oct 30, 2019
Raphaela J | Oct 30, 2019

No, you can only buy merchandise when the theatre is open and only if you have tickets. If you don't have tickets you can always go in at the end of the show.

What are box office hours?

Bernice Levy | Oct 30, 2019
Walter Kerr Theatre | Oct 30, 2019

For March, our box office hours are Monday to Saturday, 10am to 8pm.

is the box office open on Sundays?

Rachelle Davis | Oct 30, 2019
Bradley Cromwell | Oct 30, 2019

Not until spring

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I have tickets for Hadestown in April but have just been told that the date conflicts with a best friend's marriage. Can tickets be exchanged for another date?

Steven Hahn | Oct 30, 2019
Walter Kerr Theatre | Oct 30, 2019

Hi Steven. Please contact your point of purchase about exchanging your tickets. And congratulations to your friend!

We have seats in the mezzanine. How is the access to that area for someone with trouble walking ? Are there elevators etc ?

David Blanchard | Oct 30, 2019
Walter Kerr Theatre | Oct 30, 2019

Hi David, Thanks for reaching out. Mezzanine seats at the Kerr are located up three flights of stairs. Please be aware that there is no elevator, however all staircases have handrails, and there are landings if you need to pause on your way up or down.

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Can you enter just to see the theater?

antonella bruni | Oct 30, 2019
Ximo Cogollos | Oct 30, 2019

No

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I have hurt my foot but I'm going to the show tomorrow and would like to talk to the box office about someone helping me get to my seat

James Conn | Oct 30, 2018
Brian Foley | Oct 30, 2018

You won't have any issues. Awesome seat attendants. Enjoy Bruce! It's Epic😊

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Where can I get pizza near theater, where the pizza guy reviewed on Facebook the guy that quotes "one bite everybody knows the rules,all right frankie"

juan ruiz | Oct 30, 2018
Gary P Kane | Oct 30, 2018

The pizza place from that quote is Patsys on 60th St & Lex. Frankie is Frank Sinatra. That was the place he made famous!!

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what time does the theatre open for the 8:00 show ?

kevin mccarthy | Oct 30, 2018
marco van de rijt | Oct 30, 2018

7.00 pm

Time show begins

Antonio Battaglia | Oct 30, 2018
RH House | Oct 30, 2018

Go early. Tight confines and lines for fiid, drinks and any souvenir purchases.

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Where can you eat good Italian

juan ruiz | Oct 30, 2018
juan ruiz | Oct 30, 2018

On same st

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Where can you park

juan ruiz | Oct 30, 2018
RH House | Oct 30, 2018

Agree with others.

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I am driving in to the theatre from RI, any parking garages nearby?

Helene Macedo | Oct 30, 2018
Keith Grumer | Oct 30, 2018

Yes, but it is NYC, so plan ahead and to pay top dollar.

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I have seats in the handicapped section, do I have to use my wheelchair?

Denise Pierce | Oct 30, 2018
Dan Hollywood | Oct 30, 2018

Usually ticket master or telecharge will say on the website what seats are actual spaces were you'd put your wheel chair as the actual seat

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Due to the weather, is the show still on for Thursday Night 3/22?

Henry Kwartler | Oct 30, 2018
Ted Throckmorton | Oct 30, 2018

I'll take your tickets and and find out, I'll let you know.

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Where do you usually stay?

Barbara Verhoff | Oct 30, 2018
Kathy Smith | Oct 30, 2018

I like the Doubletree nearby

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Is the front row (Row A) the best for viewing? Or should you be back a few rows?

Michael Curley | Oct 30, 2018
Luc Vanparijs | Oct 30, 2018

My moment of the Year is tomorrow. I came from Belgium just to see the Man. Can’t wait. Luc.

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Has anyone taken Bruce’s book and gotten an autograph?

Judy Kerperien | Oct 30, 2018
Eileen Perry | Oct 30, 2018

Tony is correct. If you're at the right place near the entrance at the right time, he signs autographs on his way in. Good luck ☺

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I left my hat at the Walter Kerr Theater. Does anyone know how I can contact them to determine if they have my hat?

Jerry Deeney | Oct 30, 2018
Okinawa Jarhead | Oct 30, 2018

If you stop by the theatre box office and ask them. They have a very helpful staff. Please be specific as to what day you were in the theatre. There is a lost and found.

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Can I order directly from the theater

Liz Mattson | Oct 30, 2018
Dr Mike W | Oct 30, 2018

No

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Hotels nearby .... very good ones ?

Steven Paul | Oct 30, 2018
tom walrath | Oct 30, 2018

We like the Edison Hotel. We like ROW NYC we have enjoyed the Hilton Garden suites on 42nd St. If money is not an issue, then The Marriott Marquis, it the Rennaissance. All good. We have also liked Hotel Mela And the Radio City Apartments.

Phones and or tablets allowed?

Dick Leavy | Oct 30, 2018
Jasmine Pai | Oct 30, 2018

Not during the performance. It's a small theatre so I try to carry light.

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Can I enter the theater using my tickets on my phone through Ticketmaster or must they be printed?

Robin Levine | Oct 30, 2018
yaron wartski | Oct 30, 2018

I entered Sprindsteen on Braodway with my phone. I did not print the ticket.

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What time does the doors open for Springsteen

Sharon Cody | Oct 30, 2017
tony purp | Oct 30, 2018

Doors open at 7pm. They sell drinks and memorabilia

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How close to bus or train station

Mary Saelens | Oct 30, 2017
tom walrath | Oct 30, 2017

No more than a block. Very close to metro.

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I'm enquiring from Australia. Are there any tickets available post Christmas. I had no luck with the ballot. Need 2. Thx. Laurie hill Brisbane

Laurie Hill | Oct 30, 2017
Will Cohen | Oct 30, 2017

If you are talking about Springsteen on Broadway, it is COMPLETELY SOLD OUT! Tickets on stubhub could be a spam and go for over 1000 dollars

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