MetroHealth Department of Psychiatry

Nate Hunt

Uninterested in actually helping. They have some dumb policies on certain medications that keep you coming back and will otherwise deny you refills. They treat your mental condition like it’s business. Cold and uncaring. I have given this place too many chances already.

Laurel Kennedy

Very difficult to get care for my daughter I routinely leave multiple messages to get appointments and never get a call back until I’ve called at least twice If they can’t properly staff the department maybe they should close it down

Kittie Cupcakes

I waited several months to see what I thought would be a psychiatrist. Instead I was given a Nurse Practitioner. She was rude to me from the moment I walked into the office. The "evaluation" of maybe 20-30 minutes of basic psych questions consisted of mumbling and speeding through options - which seemed to cover all mental conditions, not the reason I was seeking help. This verbal format is a challenge for me to understand and remember verbal cues and questions to begin with - BECAUSE OF MY MENTAL ISSUES - she seemed annoyed with my asking her to repeat the options. MULTIPLE times she made exaggerated faces at my answers, signed heavily, and literally rolled her eyes at me. She seemed to not believe that I could possibly be dealing with some conditions because I have higher education. When I asked about a formal evaluation, she told me they "don't do that" there and quickly named off a different type of institution that I had never heard of, and gave no additional info on how to contact them to set up formal psych testing. Through the entire ordeal, I was on the verge of tears, and could not get out of the office and away from her quickly enough, I came close to walking out mid-appointment. She offered to up my existing Rx, and told me that I would need to book another appointment with her in order to continue on the medication I have been on for more than a decade. Frankly I would rather not be medicated than to ever have to speak to this person again. I left the appointment feeling judged and humiliated, and sobbed in my car the entire drive home. This woman should not be working in mental health, with people who are vulnerable and seeking help. If I was in a worse mental place, this experience would have sent me over the edge. They should be ashamed to have this person working there, because she is a danger to patients.

Susanna Dzejachok

Since I told worker #2 that I didn't want to see her again because an unknown party was also billing for the same time, they banned me for life. #1 just told me to call 211. This was after waiting 3 months for an intake appointment and another 2 for an appointment. Worker #2 just wanted to talk about her own favorite subjects. The intake appointment was throrough.