Brookside 51

Chris Busch

Any issues I have had were addressed by the team and maintenance, always quick and in a professional manner. The team has always been kind and helpful; however, living here has its problems. There is hardly any water pressure, peoples cars getting broken into in guest parking, and there is always construction going on so you can never sleep in past 7:30am. Whether it is Whole Foods food delivery trucks or the never ending construction, or events taken up the street, it is difficult to sleep in on days off.

Serena Jade

I lived here for 2 years. Living close to UMKC, Whole Foods, and the plaza is great. Fire alarms went off a few times but not enough to be a huge issue. Yes there was construction for months but I wasn’t so bothered by it. However, as time progressed the price quickly became less and less justified by the level of unprofessionalism, mistakes, and maintenance issues. They switched management companies 1 time but there seems to be a high turnover for office and maintenance staff. When I renewed my lease the first time, I was sent an offer and I accepted. As time passed, I never heard anything and so I went to the office and asked when can I sign my new lease. One of the assistant managers or leasing managers said that I never accepted the offer (I had email receipts and confirmation that I did and it was an overlook on their side) I was told they would “honor it this time” ???? The door to the garage was broken many times (see photos) and so using an alternative door was required or simply left unlocked for months and no key fob was needed. If you move in PLEASE never live by a trash chute room because the hallway will smell. It’s jammed on average once a week and neighbors aren’t considerate. They will continue to pile trash in the room even though they could take it downstairs to the loading dock area and throw it away.

Kevin Chang

Have lived here around a year. Really enjoyed the convenience of Whole Food Market downstairs. Management is responsive and friendly to interact with. Will definitely recommend this place!

Lauren Jespersen

In my year living at Brookside 51 I genuinely loved it. Any maintenance issues were solved quickly and the amenities provided were very nice. It was not until after my lease ended and they were taken over by Greystar that the trouble began. …Lauren Jespersen, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.