Prairie Walk Apartment Homes

Mya Suchan

I would recommend you to continue your search if you're currently apartment hunting. THE MOST UNPROFESSIONAL STAFF I'VE EVER DEALT WITH. The management here was been the worst and in the time that I lived there I have had nothing but negative experiences. Beginning from the time I applied I knew that this place seemed shady but because I didn't have much of an option I choose to move in anyways. They are extremely money hungry from the get go and charge outrageous application and processing fees that are non-refundable so once you've started the process and they've trapped your money they just ask you for more and more money and will not give you straight answers as to why the terms have changed. Honestly, I felt like I was dealing with a scam artist and have reported the interactions to the better business bureau because of how truly vile it was. I've felt as though I was being lied to from the start of my interactions with them and that continued when I moved in. When I attempted to have maintenance issues solved and ask for updates (after waiting several weeks for repairs) different staff members will tell two different stories and simply lead me on without ever resolving the issue. If there are more pressing concerns or a part needs to be ordered those things are completely reasonable but lying about it breaks down the communication process and creates a hostile environment. JUST BE HONEST!!! Overall, I would describe this place as GREEDY, DISHONEST, AND RUDE. Additionally, the apartments while appearing nice at first are not all there cracked up to be. The heating and cooling systems is awful making it freezing cold in the winter and blazing hot in the summer so expect HUGE ENERGY BILLS! Also I was unable to open my windows because it smelled like sewage constantly outside my apartment and when I mentioned this to management they simply ignored the issue.

Lucia Scott

Overall, I've had a really good experience here. I've been living here a year and a half. The people in the office and on the maintenance team are super friendly. The pet policy is pretty reasonable; I really appreciate the second pet's rent being less than the first's. The apartments themselves are pretty roomy for the price. The space for the washer/dryer is a little small, so keep that in mind if you're getting your own units. It does seem like the maintenance team is understaffed. It's taken months to get my living room window fixed.

Zozo D

I am a long-time resident, and here’s why: When I go to the office for any reason I’m greeted in a friendly manner by name. I haven’t had many complaints, but those I’ve had have been dealt with satisfactorily. Maintenance issues are handled promptly and the maintenance guys care about doing things right. The rent, size and floor plan of my apartment is right for me. Staff are all really nice and helpful...good people.

Andy

I’ve lived in one of the townhome units for over a year and have loved it. The unit itself has been spacious and homey. Of the many areas to cover when looking for an apartment, Prairie Walk has met 5 star standards. The only thing bad side is you can’t pick your neighbors. The staff have always been generous and kind. Sometimes verbal agreements can get lost in the busyness, but I’ve seen them respond and acknowledge that and would write down notes in order to remember. Maintainance requests have been fulfilled in a timely manner. The maintainance workers have been hard workers who do the dirty jobs and easy jobs that residents could take care of, but they will do it upon requests. Good job guys. The unit was clean when First moving in, and has remained clean since. I’ve never had issues with parking. Pet friendly. Active with their residents. They had a resident appreciation week and one day as I drove to class/work, the head manager was outside passing out bagged meals for everyone leave the complex. That was awesome to see. Also, always wave to the mailman. He seems to like saying hi to people.