United States Postal Service

Category: Post office in New York

Address: 511 W 165th St, New York, NY 10032, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–4PM

Reviews

Mr. Delightful

Oct 3, 2022

98% of people that work here have nappy hair most likely they barely made it out of high school perhaps join the army soon after met people that help them with the exam that's how they got the job if not for this they would be felons like the rest of the people that have nappy hair

Why film Works

Sep 30, 2022

Just like another customer here. THESE PPL dont deliver at all. They send the same message to eveybody about trying to deliver. I pay shipping so it can go to my house not pick up at post office.

Benji Boessel

Sep 15, 2022

Couldn’t believe the reviews I read so had to try it out for myself. Wouldn’t provide me with a pen to write the address in the package “you need to come with your own pen”

Ebony Rivera

Aug 31, 2022

I came in here to return a package just to send it out and they said that I needed to tape the label to the box I asked for tape soon. The lady at the counter advised me that I could buy tape. Oh isn’t it customer service to have a tea or a pint available if a customer needs to use it? I understand some people may have used it so why don’t you have teeth behind the counter with the retail associate so that they could assist a customer that’s on their lunch break from the hospital just to tape a paper to a box . I understand that there are a lot of financial issues within post office however assisting someone with tape or a pen shouldn’t decline customer service. I’m not explaining it correctly when I stepped outside and employee mentioned to me how even he would have to spend money on tape From outside he was able to empathize and understand my frustration instead of like the associate that didn’t have the tape who was rude about the fact that I needed to take my own box

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Questions & Answers

Why do you allow your employees to be so nasty to people? The US Post Office is a customer-driven business. I think your employees need to go for customer service training. Their behavior is deplorable! I am referring to NY PO 10032.

Tricia Pehr | Oct 29, 2018
Amy Harbo | Oct 29, 2019

This is a horrendous place. If you want to be in lines 15 people long, be treated like garbage, come here. They frequently lose mail and then good luck trying to retrieve it.

Why doesn’t this post office actually attempt to deliver packages?

Courtnie Harrington | Oct 29, 2018
YHUNIIQ | Oct 28, 2020

They either dont know how it feels to miss out on something of high importance or they dont believe in the karma that will eventually creep their way for playing with peoples well being

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Why is this place super understaffed?

Jennifer | Oct 29, 2018
Sherrie | Oct 29, 2018

It is literally the worst Post Office I've ever encountered.

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Is crazy that everytime I get a package thru the post office they always attempted to delivery, like come on, you don’t have another excuse?! Everytime I have to go get the package to the post office this people don’t have NO MANNER or EVEN SMILE.

Kat Lopez | Oct 29, 2019
A Law | Oct 29, 2019

That's all true what you just said. IRS a horrible Post Office

I’ve had 2 packages that say were “delivered inside my mailbox” but was never inside my Mailbox, do you think it’s at the post office

Crystal Gonzalez | Oct 29, 2019
Richard Lomax | Oct 29, 2019

No, but I would make a complaint about not receiving your packages at your local post office, thay could tell u what happened to packages. It could be a wrong key hit on scanner

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Does the post office open on Veterans Day

Sheila Macon | Oct 28, 2020
Mighty Piscean | Oct 28, 2020

No

What does mean your item arrived at hub

Steven Pete | Oct 29, 2019
Susan P | Oct 29, 2019

At a central location

WHAT do you need to pick up a package 📦

Solany Solany | Oct 29, 2019
Andrew Blum | Oct 29, 2019

The pink slip that was left in your mailbox and a photo ID. The name on the package and the ID must match. If you dont have the pink slip, that's probably okay, but you should bring something that shows the tracking number.

is there a uspo open on a sunday in manhattten or the bronx?

keitha fine | Oct 29, 2018
Barett Butler | Oct 29, 2018

Only 33st 8av

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If I mail a package 12/21/2017, will it be recieved by Saturday 12/23/2017

Cisco Perez | Oct 29, 2018
Cara | Oct 29, 2018

Depends because the Audubon PO in Wash Heights doesn't deliver packages all the time. I fight with them CONSTANTLY!! Good luck!!

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Can pick up a item if if was set for next day delivery

Pablo Gonzalez | Oct 29, 2018
Cara | Oct 29, 2018

Only if they didn't deliver it because you weren't home. NEVER ask for redelivery online because that never happens. They lose packages and you'll have to call the sender and reorder all over again. The Audobon Post Office is atrocious!!

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