The Westin Dallas Park Central

Category: Hotel in Dallas, Texas

Address: 12720 Merit Dr, Dallas, TX 75251, USA

Phone: +19723853000

Reviews

kaylin ascherl

Jun 26, 2022

This hotel has the BEST service I've ever received, the people are amazing. Cleanliness, location is decent depending on where you are trying to go. All types of amenities. & Beautiful. One thing to keep in mind... You have to pay to park in their garage.. which is a bit difficult to get back and forth to, especially with bags - IF you do not get a good spot.. So - pay a bit less for garage (not sure if charges daily or each time in/out as you use your key card.. or ease of valet & text to get your car rolled up in 5 minutes.

Dana Taylor

Jun 14, 2022

We had a great experience! Exceptionally clean, great staff, nice amenities. No room service or free breakfast so we doordashed a LOT. The pool was smaller than expected but it was very clean and well maintained. Fresh towels were always available and the loungers were very comfortable. Parking garage was safe and well lit. We had an amazing stay and can't wait to visit again!

Kiran H.

Jun 8, 2022

Upon entering the hotel, the staff seemed friendly and the hotel looked exceptionally clean and welcoming. Check in process was quick, and we were able to get to our room within 15 minutes. The room was spacious, with large windows and a large bathroom. HOWEVER, our sheets had some stains on them, and our shower was broken. The handle flew right off the wall, and the shower head wasn’t working. It was a major inconvenience and we had to change our room around 11PM. Although they did accommodate us immediately, I hope they can check these things thoroughly before letting a guest stay in the room in the future. Besides that, everything else has been pleasant. The breakfast in the morning is great, with a huge variety of food options.

Tammie Goodvine

Jan 12, 2022

My overall experience was great. The bar was good & drinks weren’t to high. They let you take the drinks back to your room. The feathered pillows I hated. Because they go flat which makes you need more. There was a $50 deposit which was normal for a hotel deposit. You do pay for parking which I didn’t enjoy at all. I think this was my first time paying for parking at any hotel I stayed in Dallas. Parking was a bit high $20 per night plus tax. I had a higher quiet floor. The bed & sofa was comfortable. The room was clean upon arrival. Overall great customer service. Will stay again.

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Questions & Answers

Do they have shuttle service to Dre?

Mildred Sanborn | Apr 29, 2018
Christopher Slaughter | Apr 30, 2018

Yes

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Does the hotel have a roof top pool

Elida Rios | Apr 28, 2020
Alyssa Johnson | Apr 29, 2020

Yes, third floor. Cabanas, tables, umbrellas. Can't beat it. We love summer staycations here!

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What are the hours of the rooftop pool?

A Google User | Apr 29, 2018
Waylon Littlejohn | Apr 30, 2018

Closes at 11pm

How much is the parking a night?

Samson Habtemariam | Apr 29, 2019
emmanuel constantino | Apr 30, 2019

It's $16 per day with in and out privileges using your room key. Front desk needs to know you have a vehicle parked to program your room key to include parking access.

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Do they charge for parking?

Keriam Rosario | Apr 29, 2018
SHANDY MOUNCE | Apr 30, 2018

Yes...at check in to your debit card. But I think only once per day no matter how often u leave. U will need hotel key to access garage and check out they are there in person to turn in room keys. Be sure to bring small vehicle... not pick up friendly

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How many floors are they ?

Salvador Ramirez | Apr 28, 2020
Gloria Ramirez | Apr 29, 2020

Breakfast not complementary, about 20$ :(

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