Xfinity Store by Comcast

Best thing is to visit the office. I always cannot get hold of somebody on the phone.

Sorry they don't give the number out.

You should rethink your life and become a novelist

Bring to to the store and swap it out

It's the only reason I'd go there

Check your bill or your xfinity app.

Probably, I never looked for that

You don't necessary need a rct they are pretty good about exchanging

He has a good Idea ,I had them come to my home and it tookthe technician 4 regular new remotes to get it to work I don't have a voice activated remote. But the other ones r horrible

No only purple

Try FOX News

Yes you can - I had the same thing happen to me.

I agree with Brian that you likely to have a better outcome, if you visit the store. I returned a cable modem at that exact location, and learned that I needed to register my new cable modem once I got home via the Internet.

Take the box and a copy of your bill with you to the store.

No the Xfinity store will not have them. Normally they are CR 123' s I believe which you should be able to buy at like best buy or target etc

I don't work there I am a customer just like you. I have gone to the store to get information

Don't double click right away. The only time I had a runaway fast forward was when it was level four

Yes

If your looking to change your contract with Comcast, then I suggest to come into the store - you'll have better answers there then on Google.

Go to the store yourself and exchange it. Make sure you get a receipt so you have it available when they charge you for additional equipment fees. Don't call for home service. The last time I did (due to horrible internet service) the "technician" glanced at the cables, said everything was fine and told me anything over 10 mbps was acceptable. So much for their claims of 150 mbps. I received a $60 surcharge on my next bill. Good luck.

No you won't. Just take it in and you'll see how helpful they are.