Consulate General of The Czech Republic in Chicago

Pavel Kacer

You have to go to the consulate through the reception on the ground floor, where you report your name in order to be allowed to use the elevator. You then go up to the 16th floor. After exiting the elevator, the room is immediately to the right. Although we had an appointment by email, they did not know anything at the reception. So I called the number of the embassy, ​​where a certain lady told me that we had arranged for a different time. It's just that they didn't ask us for time by email. I don't understand why it's so important. If only they had arranged for us to be known at the reception. Priorities! We eventually got upstairs, but the receptionist basically had to handle it for us. We didn't sit long in the tiny waiting room, even though it was packed with people. Our simple request was resolved quickly with the help of a very nice gentleman in a suit and vest.

Andrew Ortiz

Booking appointments is very easy and quick. You give them a call, tell them your situation, and they’ll have you booked in less than five minutes. The only hassle is getting to the embassy, since downtown Chicago has terrible parking. I recommend you get dropped off at the building or take the train to get to Chicago. Once you do get to the building, you should take the revolving doors and go up the stairs to the receptionist, they’ll ask for your name and give you a ticket to use the elevators. Once you take the elevators to the correct floor, you just turn right and the embassy room will be in front of you. Once you are in the room, you should ring the little bell that’s on the desk, since the workers there are normally in the back room doing paperwork. If there are any questions, I recommend you call the embassy!

Filip Gondek

The level of unwillingness to help from the members of the staff is unbelievable. These people are supposed to help Czech citizens and answer questions, but they tell you that they know the answers to your questions, but refer you to google and tell you to "find out yourself". Throughout the years, the service at the Czech Consulate has deteriorated to a point where it's easier for you to just fly back to the Czech Republic and get everything you need done there. Someone named Lucie should really do some sort of customer service training because hers is atrocious.

Radim Svoboda

Friendly and knowledgeable staff, always helpful and welcoming. Feels actually even better than in the Czech republic itself