Lancaster Marriott at Penn Square

Anon Em

I’ve never been to a hotel that doesn’t provide room service (new towels, made bed, new soap bars, etc) so I thought that was really odd? Ive seen multiple negative reviews about housekeeping on here, so maybe that’s it. I’m also not sure why the cards to get into the rooms are also used for the elevators. It was kind of a pain in the butt because it wouldn’t always work the first or second try. Other than that, it is a really nice hotel.

Ser N

Don’t waste your money on their “City Suites:” the “living room” barely fits the furniture. The maid service doesn’t clean the “hardwood” under the furniture. Disgusting. Can’t charge your phone by the bed at night because the main switch shuts it off. If you want the power on, then you’re forced to sleep with bright “nightlights.” Was told I’d have access to executive club since I was paying for a suite but upon arrival was told no. Really disappointing. No way to treat a longtime Marriott Bonvoy/Rewards member.

Tom Oliver

My recent stay at The Lancaster Marriott at Penn Square was consistent with previous visits, excellent! The facility completed an extension of their building and some additional remodeling and upgrades, that inspire one to return again. From the room, to the restaurants, to the balance of amenities, I very much recommend staying at this facility when visiting Lancaster, PA whether on business or for personal!

Lori King

Really cool and unique hotel with lots of history. Very friendly staff...Thank you Krista (?) Kristin sorry if I have it wrong. You gave us a great history lesson on all the buildings. Last, but not least, the rooms had a modern decor and they were very clean. This was a winner all around. Thank you Marriott.