Key West Express

Category: Ferry service

Address: 100 Grinnell St, Key West, FL 33040, USA

Phone: +12394635733

Reviews

Richard reading

Oct 15, 2022

Best way to get to key west if you are in the fort Myers area

Amber L

Oct 3, 2022

Terrible experience. The boat smells like mold... the employees are so rude to the passengers... the bartenders never know what they’re doing. Made me pay an ADDITIONAL $25 to "replace" a ticket that they didn't even print out (no cost to them at all), although I had the ticket on my phone and all. Just took my money and literally told me I needed to be more responsible (super professional). Always looking to make as much money from you as possible. Super disheartening. Greedy company. Never using this service again.

Florence Depippa

Sep 30, 2022

We have taken key west express alot to go to key west and have never had a bad trip. Great crew and food and drinks are good. Would recommend people Take key west express.

Steve

Sep 24, 2022

Worst travel experience of my life. We took the express from Ft Meyers to Key west and it was a fairly pleasant experience. On the way back, the sea was too rough and the ride should have been canceled. At least 50% of the passengers were vomiting continuously for three and a half hours. The boat ran out of puke bags in our section. Vomit was everywhere, seats, floor, handrails, bathroom; EVERYWHERE. I would very cautious to sit on any seat or touch a surface on that boat. The stained seats make sense now.

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Questions & Answers

Times of departure at each port?

Margaret Beam | Oct 26, 2017
jeff minco | Oct 26, 2017

Actually if the boat is pretty full or issue with weather, be prepared to find the boat gone if you wait too early. Leaves around 8am from Fort Myers at times and may be early on returning from Key West. The best bet is to arrive at least 1 hour early just to play it safe.

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departure times from key west to fort Meyers Friday

Clem Reiss | Oct 26, 2018
Tony Cook | Oct 25, 2021

Need to know depature times from fort Myers and key west

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can you go on sun and come home on tuesday or do you have to cme home on the same day you go

Donna McMullan | Oct 25, 2020
Key West Express | Oct 25, 2020

As others have answered, you can absolutely do that.

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Are Coolers allowed?

Linda Kirkland | Oct 25, 2020
Key West Express | Oct 25, 2020

Yes, they are, as long as they are a small, collapsable one. Think six-pack sized.

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Is this an overnight cruise or a same day turn around?

Guy Corica | Oct 25, 2020
Key West Express | Oct 25, 2020

It is your decision. You must select what day you want to depart and when you wish to return. Some take a day trip however more spend at least a night.

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Is it 125.00 for the trip down and back

Donna Stevens | Oct 26, 2019
deb healing | Oct 26, 2019

Yrs. It is for the round trip. It is also same day. If you choose to stay over you have to let the crew members know that you're staying over and what day you're coming back. Also there's certain times a year that they put it on special and you can buy as many tickets as you want.

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Is this a passenger ferry or a ferry where you can take your car?

Bette Blake Dow | Oct 26, 2019
Suzanne Poston | Oct 26, 2019

Passenger

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I'm departing from key West on the key west express at 6pm is there a place to store my luggage till departure?

Jason Brandt | Oct 26, 2019
Suzanne Poston | Oct 26, 2019

Yes there is a place right in the terminal, I think they charge something like $10 to hold your luggage till time to board. I used them back in August.

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Is there a place to store our luggage in key west express while waiting to board. We check out of our room at 11am. Would like to store luggage at the boat dock.

Stacey Berryman | Oct 26, 2019
Janell Hammers | Oct 26, 2019

Yes there are storage lockers as soon as you get off the boat.

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What is the deal with taking a car in the ferry from Key West, FL to Tampa, Fl with 2 dogs?

Cindy Mugnier | Oct 26, 2018
Russ Olsen | Oct 26, 2018

Never heard of the ferry you are asking about

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how many suitcases can we bring

BECKY CHERI | Oct 26, 2018
Speedy Gonzales | Oct 26, 2018

1 each

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Are taxi cabs available at dock site

Arlene Nocera | Oct 26, 2018
Anna Cranmer | Oct 26, 2018

Yes

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I have 2 holiday express $99 tickets and a $168 credit, all expire on 12/.31/22. How long of an extension will be given as Ian has damaged so many places? Please let me know.

Jan Adams | Oct 18, 2022
Key West Express | Oct 20, 2022

Jan, please give our office a call, and we can look at this for you. 239-463-5733.

CAn u stay 1 night then return to ft Myers

Marilyn Bessom | Mar 29, 2022
Denise Hass | Mar 29, 2022

👍

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Can u stay over 1 night and come back the next day

Marilyn Bessom | Mar 29, 2022
John Holcepl | Mar 29, 2022

Yes you can.

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Can we bring bicycle on the Key West Express ?

Steve Osterloh | Dec 29, 2021
Key West Express | Dec 29, 2021

Yes you can. There is a $76 round trip fee for each bike.

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Where can you park your car and how much does it cost??

Laureen Coyle | Nov 29, 2021
Angela Saylor | Nov 29, 2021

Parking lot at dock. I paid $25 I was there over 2 days. There are parking staff available when entering lot

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No trip south on Oct 14th???

Shirley Carpenter | Oct 25, 2021
Key West Express | Oct 25, 2021

That date is already sold out and is unavailable.

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Can I bring a small dog on the boat

Daniel LaPorta | Oct 25, 2021
Karie Gleisinger | Oct 25, 2021

Yes

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Is alcohol served on the boat

Peter Eagles | Oct 25, 2021
Key West Express | Oct 25, 2021

Yes, we do have a full bar, on-board. Serving beer, wine and mixed drinks.

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Do you have to wear a mask on the boat

Cheryl Vaccaro | Oct 25, 2021
Key West Express | Oct 25, 2021

Yes, they are still a Federal Mandate, onboard.

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Are there any discounts to hotels in Key West if i ride the Key West Express? Specifically Opal Key?

Debbie Delana | Oct 25, 2021
Charles Newberry | Oct 25, 2021

I believe so..they are still expensive though. You may be best suited to look for a VRBO. Call or look online

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Re. Booking 1058105. Is there an expiration date attached to this booking/credit? Do to the virus and your short week sailings I have not been able to use it yet. Please advise me. if there is an expiration date. Thank you, Ruth

Ruth Antonowich | Oct 25, 2021
Key West Express | Oct 25, 2021

Please delete your message immediately and call us directly at 239-463-5733. You should never post personal information.

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How much is domestic beer? Where do I leave my large dog crate in KW?

Patrick Smith | Oct 25, 2021
Key West Express | Oct 25, 2021

As others have answered. Beers are about $4-5 each. A dog carrier is much like luggage that you would need to arrange for, upon your arrival.

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Can I bring my dog on board? She is only 9 lbs.

Elizabeth Hodges | Oct 25, 2021
Key West Express | Oct 25, 2021

Yes, pets are permitted. They must be in a standard pet carrier for the duration of the trip and there is a $50 round-trip fee.

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How much time in advance do you have to buy tickets

Lynda Johnson | Oct 25, 2021
Luis Gonzalez | Oct 25, 2021

I did it 2 weeks in advance but different times may vary since holidays come up or people go in groups vacationing, theres no guarantee how certain days will do

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what are the times for trips to leave ft myers

Terrie Stadler | Oct 25, 2021
Mark Paladino | Oct 25, 2021

Boarding & Departure Times Ft. Myers Beach to Key West:    Boarding begins at 7:00AM. Boarding required no later than 7:45AM. (8:00AM departure) Marco Island to Key West:           Boarding begins at 7:00AM. Boarding required no later than 7:45AM. (8:00AM departure) Key West to Ft. Myers Beach:    Boarding begins at 4:30PM. Boarding required no later than 5:30PM. (6:00PM departure) Key West to Marco Island:           Boarding begins at 4:00PM. Boarding required no later than 4:30PM. (5:00PM departure) Boarding & departure times are subject to change. Travel time and actual time on Island varies depending on weather & sea conditions however, plan on approximately 3.5 hours between ports.

We have a handicap with a electric scooter are they allowed on board?

Sara V | Oct 25, 2021
Linda Honig-Donnelly | Oct 25, 2021

yes

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Can we pack bottles of wine?

Linda Rosequist | Oct 25, 2020
Key West Express | Oct 25, 2020

We're sorry, but alcohol cannot be brought on board, as we do have a state liquor license.

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How long is the trip from Fort Myers to key west

Louie Lowman | Oct 25, 2020
sylvia lusink | Oct 25, 2020

3.45 hrs

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Are you traveling now and in August? 7 days a week??

kim thomas | Oct 25, 2020
Key West Express | Oct 25, 2020

We are traveling, but on our regular summer schedule. We do not sail on Tuesday or Wednesdays.

Are there taxis at ft Myers terminal

Kathy Bloomfield | Oct 25, 2020
Steve Gierszewski | Oct 25, 2020

Yes, at Ft Myers you can get a taxi, I'd use Uber or Lyft, you'll get a much better price

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What about parking ar fort Meyers. Cost?

Marilyn Gillo | Oct 25, 2020
Russ Jones | Oct 25, 2020

About 14 dollars a day

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where does the ferry dock at key west

Peter Crisanti | Oct 25, 2020
Laura Breau | Oct 25, 2020

Right by the US Coast Guard station.

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What are the size limits for carry ons?

Paul Majchrowicz | Oct 25, 2020
Key West Express | Oct 25, 2020

Standard sized up to 22x14x9 are a standard sized and complimentary, with bags up to 27x21x14 incurring a $30 round-trip fee.

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What is the capicty of the express? How many passengers?

Douglas Armstrong | Oct 25, 2020
Key West Express | Oct 25, 2020

Our available capacity is more than 500 however we never book more than 450.

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I am cycling around Florida, Can I Store A bicycle on the Ferry from Key West to Marco Island?

Evoevo Shandor | Oct 25, 2020
Key West Express | Oct 25, 2020

Standard sized bikes with no attachments may be transported for o fee of $25.00 in each direction. There is very limited space therefore reservations are required and a waiver of liability completed. Bikes cannot be stored on board while we are docked. Please call with additional questions. 239-463-5733

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Are dogs allowed?

AMANDA HARPER | Oct 25, 2020
Key West Express | Oct 25, 2020

Hi, Amanda. Yes, pets are permitted. They must be in a customer supplied crate for the trip and there is a $40 round-trip fee.

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Are there locker or storage facilities available where we can store our luggage until the boat departs ?

Douglas Gemeinhardt | Oct 25, 2020
Cindy Hennessy | Oct 25, 2020

The bed & breakfast we stayed at allowed us to leave our luggage at their front desk after check out. We returned at 4 and headed for the boat. Worked for us.

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What is the address that it departs from in Fort Myers?

David Pazmino | Oct 25, 2020
Aaron Hoover | Oct 25, 2020

1200 main St Ft. Myers Beach Florida, 33931

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Is the boat leaving from Marco Island on November12th?

paul oril Gordon | Oct 25, 2020
david cencak | Oct 25, 2020

Visit their website

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I have to leave my room at 11am, but won't be boarding the boat until 5. Are there lockers available at the terminal for safekeeping my luggage?

Molly Chaney | Oct 26, 2019
Key West Express | Oct 26, 2019

Good morning. There aren't any lockers available, since this is an international terminal and against TSA regulations. There is a porter service in the terminal, that will pick up your luggage for you and have it available for you, at boarding. Their phone number is 305-293-4000.

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Are cremains allowed to be transported on ferry?

Catherine Thomas | Oct 26, 2019
Key West Express | Oct 26, 2019

Yes. Cremains may be carried within luggage. They may not be scattered however.

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Me and my son are going this weekend. He is 16 but he doesn't have a state issue I'd yet. Does he need one for boarding?

Eva Margiewicz | Oct 26, 2019
J Romano | Oct 26, 2019

No, not as long as you have id. Just traveled to Key West with my daughters and they did not need any.

How often to Marco island

Thomas Dolan | Oct 26, 2019
scooter lady | Oct 26, 2019

I think it's daily

Are rental cars available at the Key West Dock?

jcoz49 | Oct 26, 2019
ROY N | Oct 26, 2019

Yes or take a taxi we took a taxi to the hotel and rented bikes everything is close it is hard to find a parking spot

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how do i get my tickets once purchased

joanne mahoney | Oct 26, 2019
Suzanne Poston | Oct 26, 2019

I printed mine out on line or was told I could pick them up at the dock

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An you take a car?

Martha Garito | Oct 26, 2019
Suzanne Poston | Oct 26, 2019

Taxi is for passengers only. After we got to Key West we took taxis or walked every where we went.

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How long does it take to go from Marco Island to Key West on the Express?

Deb Wissink | Oct 26, 2019
M&S Excavating Inc. | Oct 26, 2019

Just went monday.three hours fifteen minutes

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Is there taxi service from key west express dock in fort myers

Stephen Ashline | Oct 26, 2019
Jeanette Earley | Oct 26, 2019

There are taxi services in fort Myers, imagine they could drop you off

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What is closest hotel to key west express departure

Larry Sanders | Oct 26, 2019
Kyle Sargent | Oct 26, 2019

There are a couple of hotels within a mile or so from departure point

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If i get there at an odd hour is there a waiting room of some sort?

Caleb Walker | Oct 26, 2019
Caleb Walker | Oct 26, 2019

Thanks everyone!

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What time does it arrive in Ft.Myers

Dale Gremillion | Oct 26, 2019
ROY N | Oct 26, 2019

Check the website

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They canceled some trips due to weather this past week. Does anyone know if they refund when they cancel? How much?

Alison J. “Ali” Scherz | Oct 26, 2019
Joseph Giacomello | Oct 26, 2019

No refunds. I heard you'll have to book the next trip out. If you're in key west, you need to find a hotel for an extra night.

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I already made my reservation for my return trip, can I change it? Is there a fee to change?

Patricia Yaiser | Oct 26, 2019
Kyle Sargent | Oct 26, 2019

I would contact them to find out.

What time does the boat leave Key West for Fort Meyers

JANICE TELLING | Oct 26, 2019
Suzanne Poston | Oct 26, 2019

We went the beginning of August and we left at 8:30am and got down there between noon and 12:30., but I heard they change their hours for the holidays. You best better check the website. Hope this helps!

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We want to go this Friday. Is that possible?

Ana Christina Sztancsa | Oct 26, 2018
Jody Miller | Oct 26, 2018

Yes, weather permitting.

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Are there lockers at the dock in key West ?

Phyllis Silvers | Oct 26, 2018
Russ Frey | Oct 26, 2018

Didn't see lockers but there's a service for $11 per bag they'll store your bag. As far as I know that includes delivery and pick up from wherever you're staying. I think they close early... I want to say 5:00. So on outbound trip you'll need to arrive early for departure to get your bag.

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Can you book the ferry for one day and come back on the ferry the next day and it is still the round trip price?

Jack Howland | Oct 26, 2018
Cathy Solis | Oct 26, 2018

Yes, as long as you make a reservation. It will take 4 hours each way by ferry. The trip back is at night with no scenery, no music, hung over / drunk people in bad moods & contagious vomiting. If you take a plane to KW it is only an hour each way which is more enjoyable & gives you much more time for your vacation.

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how long is the ride from fort myers to key west

Richard Martin | Oct 26, 2018
Vincent Reed | Oct 26, 2018

As other mentioned about four hours. Didn't really notice it though.

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Looking for info/ideas on nice hotels near/around the Key West Express dock, Duval St. etc. Will be staying for one night then back to Ft. Meyers next day.

Kate Hinegardner | Oct 26, 2018
Robert Davis | Oct 26, 2018

The website, google maps and at the fmy dock all has the info you seek

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Will the north bound ferry be leaving the keys tomorrow at 6?

Kathy Tierney | Oct 26, 2018
Maria | Oct 26, 2018

Not sure

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Does anyone know when passenger service to Key West will resume

Dan Frelk | Oct 26, 2017
Cathy Solis | Oct 26, 2017

Flying will save you 6 hours time round trip from Fort Myers. The price is not much different. The plane guarantees you a comfortable seat. Often times on the night trip back from KW, drunks hog 2 or 3 seats & decent people end up sitting on the floor.

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Is this a car carrier ferry? Or walk on only? Thank you.

Margo Roskovich | Oct 26, 2017
Jeff Shelton | Oct 26, 2017

No cars

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