DoubleTree by Hilton Hotel Syracuse

Chris brubaker

Stayed here for a work trip. Have to say, the room and hotel was very clean, hotel restaurant was good and a fair price. Only complaint was location. Not really near a whole lot but I would still recommend staying here.

Eric G

We stayed one night in room 454. The room smelled like cigarettes and have seen better days. I was too tired to complain about getting a different one since we checked in at 3 am and in the morning all I got was an unapologetic “sorry”. Lobby is nice, breakfast is ok but the room we stayed in was horrible and that’s why this rating.

Kevin Ryan

Pretty underwhelming. The building feels old as soon as you leave the lobby. Though nothing major was missing, a few small things added up made this a poor visit... TV doesn't allow you to change the channel without inputting the exact channel number. Room was only somewhat clean. Wallpaper kind of peeling off. No bottled water in the room. I woke up a few times because the hallway noise is noticeable, along with conversation from the room next door.

Lindsey Eccleston

When I walked into the hotel it looked very nice, and the lady at the front desk was very nice. As soon as I went down the hall to get to the elevator there were crushed chips all over, including in the elevator. Got to my room, was there 20 mins and called and asked to be moved. The room next to me was sooooo loud it was unbearable. Parents and kids screaming. Kids running up the hallways. We moved to a better location, room was out dated, hole in the pillow as well. We decided to go to the pool, it was absolutely filthy. Looked like feces in the pool, dirty wet towels all over the floor, water bottles all over. The food was pretty good but expensive. I then go to check out the next morning, a lady was at the desk asking for change in her underwear and bra...I was mortified my child had to see that. The man at the desk apologized. Needless to say I will not be coming back.