Wells Fargo ATM

Aurelio Mayorga

The wait time is ridiculous. 1 maybe 2 tellers helping customers and the rest of the employees not helping the line go down, there has to be a policy for customer service or just help out your fellow co-worker and help them Knock the line down. I believe it begins with management, I’m sure the employees are just doing what they are told. And it’s even more frustrating to be waiting for half an hour and the business line can go straight to the front.

Maria Martinez

45 min waiting in the heat really. Only 2 tellers its not ok after i walked inside the tellers laughing and joking around instead of getting the lines out. I was in the merchant line and havingvto wait so long come up to the teller and shes in a conversation with another employee. Really i just want to get out of there. Worst expience with covid i understand the guidlines but why not worke faster not slower to get the customers in and out. Rather make the drive fo the mooney branch much faster and friendlier!

Sam Ongeri

Received good service at the bank and was so impressed. Keep up the good job Mr. Cervantes. Your customer service is World class.

V M

Service is good but geeze you would think they would come up with a better system for the lines outside. With the Mooney branch still closed customers are waiting out side up to 45 min in the heat😡 the merchant tellers always take forever why not give them 2 tellers when the heat is this bad. Come up with a solution !!I understand your time is valuable, and I apologize sincerely for the inconvenience. Please email me at [email protected] with your full name, Google username, and the Wells Fargo branch location you posted a review on (no account numbers). I look forward to hearing from you. -Jessica, Wells Fargo HL Social