Bank of America ATM (Drive-thru)

Tanvi Jithendran

Absolutely incompetent branch. Being a "preferred rewards member" doesn't mean ANYTHING. After one of the employees made an error of cashing checks (after a 2 hr wait and explanation to tell them that this IS a feature offered by BoFA), …Hi Tanvi, we're very sorry to hear of this and appreciate you taking the time to share your feedback with us. We would like the opportunity to further connect and learn more about how we might be able to assist with addressing your concerns. If possible, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^matt

Jennie A

15 people in line. 2 tellers. Sarcastic bank manager. Multiple people at desks with no guests need to get behind the teller area and assist people. Ridiculous. Been here 11 minutes and 1 person has been helped. Thank God I bank with Wells Fargo. Only here because of my short term disability claim. UghHi Jennie, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

Earlene Marcoux

I only use B of A because my EDD funds are deposited here. B of A has placed a block on my account every time I have gone into the bank to withdraw my money. They will allow me to use the ATM once every 24 hours but I can only have …Hi Earlene. We'd like to find out more about your experience. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. Thank you. ^susan

Dave Gonzalez

Definitely a horrible place to do any sort of banking. They are any but customer service orientated. And the sad part is they are living in the preRECESSION banking era!! You don’t bully and cheat your customers by any means ! Get it together BofA. Think of recruiting new talent that cares!! Horrible place.