Bader House of Georgetown Memory Care

Nadia Phipps

I don’t recommend putting your family in here! Caregivers are treated poorly by new management. Also management doesn’t come out & interact with the residents nor do they help out their staff when they’re short! The building is not very clean, they don’t have a housekeeper & don’t try to help clean the up the building. There’s so many things I can say about this facility honestly

Amparo Valbuena

I had a bad experience by phone last week when I called asking for my W2, the director of the facility answered and it was very clear she had no idea about what she was talking about and when I requested to talk to Miss April, she was very arrogant and said,” someone wants to talk to you”, after I identified myself as a former employee. Definitely she needs to take classes of customer service. What an arrogant woman!!! Even when I told her I had a W2 from Iowa and that I wasn’t sure it was the right one, she said “if the W2 you have says Iowa, it’s us!”, she has no idea who she’s working for 😡 Thank you Miss April for what you do, without you that facility would be a mess

Rachel Guerrero

Caring staff and beautiful community. I highly recommend this memory care community.

Nurse Kathy

Mother is doing well. 2nd month. Dogs can visit too with vaccination. Mom adjusted after a couple of months. I believe it is the family's decision making this emotionally tormenting time more aggressious with only 1 star reviews. These 1 star reviews have not seen some of the places I have visited over the last 2 years. When mom first arrived back in July 2021, I came twice a week. First night mom was tired and I just put her in bed and she went into deep slumber. I gave The Reserves at Georgetown 5 Stars 🌟 because the program is ****Montessori. If you are not familiar with Montessori it's basically the caretakers gives care at the level the individual is at in their life. My mother is absolutely physically healthy. Her brain may have lost memory but her body and character is still blossoming. Michele and Dorothy are two of my favorite employees there. They send me pictures, helped me in my personal grieving process. They keep me updated as I am a traveling nurse (25 years as RN). Giving the entire facility 1 star 🌟 as a health-care professional auditor shows "anger." Realistic expectations has to be understood by people who are not aware what actually is happening when you are not there. I am there. I see people doing pleasant activities or doing whatever they physically can do based upon Montessori. My mother plays the Grand Piano daily. Her last facility made all residents stay in their rooms because of fear of CV19 and told her not to play the piano because of noise. My mother also functions as a "helper" in the nutrition department. She needs to be worthy or goal oriented so I asked if she could have a "Job." Mom believes she is there as a nutrition attendant. She absolutely loves telling me about her new role. I can't tell you how many things Michele and Dorothy do Monday-Friday to ensure my mom is happy. My mom is a hard person to manage because she is a born princess. Yes, my mother can be a pain because she wants tons of attention but the facility gives my mother anything she needs and more. Her hair stylist colors and cuts her hair, mother's room is beautiful and spacious. The janitorial workers are always cleaning and shampooing the carpet, furniture, and touch surfaces. I maybe biased because I am a nurse. I don't see how anyone there could have bed bugs? The place is luxury living. The price point is right at moderate for accommodation. My mother never danced in her life but is now full on dancing, fashion shows, and of course her avid love of music and Korean Netflix Movie. I decorated my mother's suite. I am happy she has this beautiful place with real opportunities to continue to live forward to than to be at my home. We were so guarded that we both slept all the time and I had to tell my entire neighborhood to watch out for my mother wondering. Mother says she is having fun. She also has friends too. As with all friends, she has fall outs but they make up after few days. She is like 16 years old (mentally) but actually 74. I am confident that no one there goes to work saying they are going to be "nasty, mean, unprofessional" intentionally. I haven't seen that but I had to rewrite my post because the Good News is our community does have a smaller 43 beds Memory Care Only Facility right in the heart ❤ of Georgetown,TX. Thank you guys at The Reserves. You are amazing and I look forward to coming by soon. P.S. My mother says the food is delicious. Thank you again! God bless you 🙏 and all His workers there at The Reserves in Georgetown!!!!