Optimum

YES

I Could not, agree, more

Why dont you optinum chat,call and Twitter support. You save your gas , bus fare lol

Yes you can drop all your equipment at that location

YES

I need to exchange a remote control

I been tryin 2 call for hours I'm canceling with them. They said they would b here 2day no 1 is ever came and I cant speak 2 any 1

Why's not working how long you at it.

They probably are open. But I would want to confirm by phone before you go. You will likely wait hours on the phone. So if you are close by, just drive by and check. If not go another day

Typically, altice requires a professional installation so I would call ahead and ask

not harashoo

Yes you can

I don't think asking the internet is going to get you an answer to this particular question. If you have your account number, and you don't have a bill, you should call them. if you don't know your account number you might need to go there.

Yes

Yes you can return equipment at that store

No They give you 1 remote now

Yes everyday except sundays and major holidays

Sure

Yes

Yes and it moves pretty quickly

USE GOGGLE MAPS.

Plenty of parking

I encountered short lines (I go off peek days) however I expranced RUDE cashiers.. That speak very little to no English. (I wonder if they get paid on the books)

Unfortunately I am not aware of a subway near this particular location. Best way to travel is the B7 Kings Highway Bus to Avenue H and walk to 45 street.

103 bus 🚌, 6 Bus (Local)

Yes they do.

Who are you and how do you know me

Yes it support phone line it only have one phone Jack I think its better less Cluster 1 Device much easier to deal with I think what ever u pays now will be the same you will not be charged to to replace the old for the new remember to bring your old if u keep it u will be charged for Device not return the month rate if u no not like the new one you can return it for the old ones back call customer to make sure before you go

Yes

I found out that u have to be at least half-hour before they close

9am to 12 pm and 3pm to5pm

Yes, they are! Just come early or there's a huge line

No

This i don't know honey because I went in person and returned the router

Yes you can

I never had a problem to speak to live agent (not count hard Covid-19 time)

Yes you can, call customer service for further info

Yes j can but I want their and it was much faster

Yes

Yes

Yes. No appointment required

Yes you can, sometimes you can ask a worker who is walking the premises for a couple remotes, and they will get it for you versus waiting on that long line

The line is chancy; long one time; short another time

You Would Have To Wait Until You're There To Find Out What Is Currently In Stock.

Contact Optimum, and the State's Attorney's Office to report fraud.

Do it on phone

If you're mailing it and they gave you a label, perhaps, but you can take it in a bag and hand it to them through the plexiglass window at the customer service center off of Ave H.

If you live close by, I'd say just walk up and wait on the line to take care of your business. If you're trading out a modem (or any equipment) usually you can do it here.

I really don't have an issue with the speed. I guess it depends on what you use it for.

Yes. I just returned mine on June 2nd. They did close at 4pm that day due to protests and looting. Call them DIRECTLY or just go pretty early.

Call first

It's better to use the app or go on optimum.com

Yes

The 7 bus runs along Kings hwy...I don't know which train..7 bus leaves you closer to the store..hope this helps

6pm

Yes that's right!!!!

Yes they do

On with optimum for over an hour and no one can figure this problem out.

Pay online.

You should call them to make an appointment.

Definitely

Yes you can.

Optimum is not a retail store it is a cable company they don't do Black Friday

Most likely. You should call them to find out for sure.

You could call the store that you want to return it to before you go there.

No they don't

Your Altice one box is also your modem and router, you should be able to connect your tablet to the wifi.

As long as you have her info and live at the same residence it shouldn't be a problem. My wife makes changes all the time and the cable is in my name.

Have no clue

Yes

Yes! login to your account and navigate to pay bill, you should see your due if any. and pay by your desired payment method..

Bring it into the store they may do it for you

Yes, you can do anything. Returns, pay bills etc

They exchange old for new. You do not pay for it...they charge you monthly for the remotes

Yes

Yes. I'd vote for changing the batteries as well.

Yes. Usually anyway.

Well I'm near the b-82 on kingshighway

No

Call customer service!

Yes

Yes you can. Thanks

Yes

Yes bring the cords too

Like people stated above, only way to cancel is by phone customer service or visiting the location. Make sure to return the optimum belongings hardware such as modem or router if haven't paid in full, otherwise fees will be applied. Also be aware if you have a plan and didnt finished it completely you'll have to pay additional fees for each month remaining for breaking the contract commitments.

yes

Call them

Yes

Yes

Yes there is customer parking on site, free of charge

They are open on Saturday 9:00 am to 6:00 pm........... Sunday closed. Thanks

Yes ll them obtain a receopt

Open Monday - Saturday

No.

No

Got it, thank you all.

I am not sure would better give them a call

Thank you All for your Help, I found The Optimum Cable Co. In Brooklyn.

All kind of equipment must be return by ourselves

Yes

It depends

The long you keep the box in your house! You will be still paying for it! You will be disconnected until you return all equipment at the facility. Then, they remove from your account and cancel too!

Weekdays

Yes

Highly doubtful

If contract on your roommate name , you should contact them and then they gonna forward you a form which needs your roommate signature , otherwise go to optimum and reorder new wifi , you will need to bring old router with you and they gonna give you new one on your name in same day , and easy to install it by yourself . I recommended change router there is promotion 200 for only $60.

When u see the truck just ask for a remote

Just bring modem abd power cable there. Also do not forget your ID and address.

No

YES YOU CAN IT GETS REALLY CROWDED AND SOME TIME'S A LONG LINE

No they are open

U can drop off equipment or upgrade the same.

Yes

Yes it is

Yes for sure and tonight is Thursday it is there late night they are open till 7 p.m. I was there last week and I was in and out within 15 minutes

With the Buffer you are able to go back to from the Beginning of your movie/favorite programs if you catch it BEFORE it End but with Spectrum YOU ARE ABLE TO GO BACK ONE WEEK. WHICH IS BETTER 1-3 HOURS VS. 1 WEEK , Mayor Julianni REALLY TOOK CARE OF YOU GUYS WHEN HE BROKE THE MONOPOLY WITH TIME WARNERS

I really don't understand what you're trying to say. Sorry.

No

Yes it should resume back to a regular work day its not a national holiday

I don't have no idea. But u can go to the website and find out if they open today or not.

Their website states it's open on Saturday 9am-6pm.

Yes, pretty sure u can!

Head to the Optimum store with your ID. They'll exchange it.

You should. But call ahead to be sure.

Sorry but I don't