Comfort Suites Youngstown North

Verified Hotel Guest

Positive: Everything was fresh and clean. Had all the amenities that I needed. Breakfast buffet was wonderful. Negative: There was nothing to like about this hotel. Even had plenty of towels.

Derrick Davis

Booked a room with 2 beds and a sleeper sofa early Friday for a late-night arrival through Booking-dot-com. Room was approved and paid for. Called later to verify check-in time. Arrived at 11:30PM after driving 7 hours with two minor children and my disabled wife. I was told that Booking-dot-com "overbooked" it. We had to scramble to find a room nearby at midnight and ended up at the Motel 6 next door. Payment and fees were refunded, but will take "at least 7 business days to process", putting us down $200 400+ miles from home. Comfort Suites was absolutely no help, unwilling to grant a partial refund, and left us to fend for ourselves. Did Booking-dot-com overbook? Did Comfort Suites give it away? We'll never know. Worst experience ever from all sides.

kaleen leray

My fiancé and I booked a suite at the Youngstown location. Staff was very friendly when we checked in. Our room was clean, smelled good, except for the hot tub. Not only did it have hair stuck to the drains, the jets wouldn’t turn on at all. We reached out to the front desk and they stated they would reset the breaker. After over two hours of trying to get it working and the front desk saying maintenance wasn’t in they told us to speak with management the next day to see what could be done. When we checked out, management wasn’t in. We have reached out multiple times and have left messages with no calls back. For the price of that room on a weekend, you would think they would want to make things right. Not sure if we will stay there again, even though it is a very nice hotel.

Anonymous

Very convenient location. The rooms are updated. Bathroom had an awesome walk in shower. The Welcome desk was very inviting with the convience of lounge chairs, tables, computer with high speed internet ad well as coffe.