Holiday Inn Express & Suites Youngstown West - Austintown

Becky Malkemes

This hotel is roughly half way between where my family lives and I live so I have stopped here a few times when I need a break in the drive. The service is always exceptional, the rooms are clean, and it is conveniently located right off of the highway. The last time I stopped I got in way later than I had planned but their staff had everything ready when I arrived so it only took a minute to check in and they let me get a late check out so I could sleep in a little. I will definitely be staying again.

Terrell

Positive: Everything! Been on the road for 3 days, this was the best hotel. Hot tub was hot, pool was warm! Breakfast was fantastic! Better than the hotel I paid twice as much for! Staff was wonderfull! Negative: No

Laura Gregory

My boyfriend and I have stayed here many times and have had great experiences. We just checked out this morning and were very dissatisfied. The parking lot was still covered in snow and our car got stuck. There was very little to eat for breakfast and no towels in the pool area. Any other time we have checked out of this hotel we were able to pay cash. We were told they don’t accept cash and that my boyfriend’s card had already been charged. I thought they didn’t charge your card until after you checked out. I understand the issues with being short staffed but you can not be charging top dollar for a subpar stay. All of these have added up to us not coming back.

Denise Graham

This hotel was one of the top five Holiday Inn Express locations that my husband and I have ever stayed at. The rooms are extremely clean and the service was something that blew my mind as we checked in very early in the morning fully expecting to have to check out at the regular check out time of 11:00am. Much to our surprise the manager said we could stay until the following day at check out. Say what??? We very pleasantly surprised by this and took full advantage of it. The location of this hotel is perfect as it is right off the highway with plenty of gas stations, bars, and restaurants close by to choose from. The pool was open and was a refreshing escape from the single digit temperatures outside that day. There is also a nicely stocked Sundry store in the lobby with a nice variety of convenience items including a few alcoholic beverages. Breakfast was the typical HDI fare and who doesn't love those darn cinnamon rolls? Overall we had an amazing experience and will choose to stay at this particular location for our next staycation get away.