Holiday Inn Express Williamsburg North

Tatyana Malyutin

We stayed here 3 times. Overall the impression was very good. The rooms were clean, and comfortable, the pool was great, breakfasts were yummy with a lot of choices, the front desk people were welcoming and nice and location is perfect for us being close to I-64. The only flow we had the last time we stayed (which was in accessible room) is the weirdest way the AC unit worked making the noise (even in off mode) which we couldn't get rid of. So our night sleep was just awful and though my HB is a disable person we have to remember NOT to stay in accessible room here because the AC unit is different then in their standard rooms. Other then that we didn't have any issues and would stay here again.

diana canty

The service was good, until breakfast. There were 2 ladies visiting at the island when I went to get oatmeal. One of them started to lecture me about 1 person at a time at the food station, then the staff member joined her in lecturing me. The lady didn't get any oatmeal. I feel like they merely wanted to humiliate me. The staff member earlier had repeatedly questioned me about a serving spoon falling, which did not happen. When the manager came the staff member's mood changed completely. She became very friendly and accommodating. Telling me "You are my guest", which is quite contrary to how she made me feel before. The rooms are nice and clean. The entire hotel is very nice! The check in staff is friendly and courteous. All of the staff were nice except for the breakfast lady. I must update my review. The gentleman serving breakfast on Saturday was wonderful. He was friendly and courteous. He was so joy filled that he started my day with sunshine and happiness. Thank you!!!

Riff Seeks10s

Nicely remodeled motel. Quality furnishings. Very nice bathroom with attractive tile and easy to use fixtures. I am handicapped and had some difficulty with the stopper in the tub as I can’t reach floor level. Acceptable morning breakfast. Seem to be a very nice indoor pool that some kids were enjoying.

Tom Baatz

Clean Quiet and professionally run. Outstanding breakfast! Dasiha was particularly nice to meet. I've been to hundreds of these places all over the USA and rarely review them unless they deserve to be up or down, this one gets 5 stars UP.