El Rodeo Restaurant Mexican & Salvadorian Food

Stephen Campbell

Great service

River Life

awesome! great value, great people. lot's of bang for your buck.

Antwaun Day

My 12 year old son and I walked into El Rodeo on Thursday evening around 7 pm to place a Togo order and were NEVER even greeted. We had eaten there with my parents previously around the time of the county fair and the restaurant was packed. We generally had a good time. Food was delicious and my mom swears by this place. We had just visited her and my son mentioned wanting tacos for dinner so she suggested we stop by El Rodeo as it is on the way home. As we entered, I noticed the restaurant was completely empty except for a woman that appeared to be annoyed that was waiting for a pick up order. I thought to my self this should be quick since there is no one here tonight. I grabbed a menu and took a seat on the bench while I waited my turn. While waiting, a family of 3 came in and were seated immediately. By this time I had approached the counter to indicate that we were ready to order. We waited a few minutes and watched the family receive their drinks and place their order. Surely, the woman who sat them or their server had noticed us still standing there. The woman who sat the family was wearing a green Polo shirt and their server a blue one. The woman in green made numerous trips to the back room to clear what I can only assume was a table that had not been bussed since the previous guests left. She made eye contact with me each time and I thought, let me be patient while she clears this table but she just kept making trips. On the third pass the literally rolled her eyes at me. At this point we had been there 15 minutes in total. Another family of 3 came in and waited behind us for about 5 minutes when the woman in green (still making trips) hollered in Spanish. This is when ANOTHER woman in a black (non polo) shirt came over from a table in the darkened front room. I couldn’t believe this woman had been sitting there the entire time unbeknownst to me and had not come over to greet us. To top it if she looked right past us and grabbed 3 menus and took the other family to there table. Me: “ok, I guess it doesn’t make sense to make a family wait while we place our order. Surely she will come right back. “ Nope! I know you are probably thinking… why didn’t I speak up? But should I REALLY have to?? I have been standing at the counter for 20 minutes. I spent the next 10 minutes determined to let someone who appeared to be in charge know what was going on. During the 30 minutes I was there I never saw any employees other than these 3 ladies that made eye contact with me at least 10 times and several cooks coming out of the kitchen to use the same restrooms as the guests. I stood in the lobby and called in a order to El Patron. I don’t write all of this to bash this establishment. Ultimately I just hope that someone in there that cares about people will read this and let these ladies know that this is unacceptable. As we walked out my son asked said “Dad, what just happened?” All I could say was “I guess for some reason, they REALLY didn’t want to serve us tonight” I have never felt more disrespected by a restaurant staff in my entire life. Shame on them.

TheAcidBomber

Food is always great and the customer service is fantastic