Service Electric Cable TV & Communications - Bethlehem HQ

Category: Internet service provider in Bethlehem, Pennsylvania

Address: 2260 Ave A, Bethlehem, PA 18017, USA

Phone: +16108659100

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Melissa Varano

Oct 19, 2022

Super friendly

Angela Strunk

Oct 19, 2022

I have been with Service Electric for years, they are the best with customer service and have the best technicians. I would not charge to another company if they paid me.

brian weaver

Oct 18, 2022

Service tech got the problem figured out fast and solved the problem

Alec Ruch

Oct 18, 2022

Jason was great, professional and knowledgeable, and quick too!

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Questions & Answers

My Internet is constantly down this is so frustrating I pay my bill on time all the time All I get from customer service is oh we sorry it seam like it's a Area problem My Internet should not go out 5 times a Day

Inge Seabrook | Oct 20, 2019
cindy hayward | Oct 20, 2019

I have the same problem! Internet sucks and the TV freezes up constantly. Installer that came in back in Oct told me he would use white cable and staple it all against the white molding so it wouldn't look so bad. Left him here to finish job (22 yr old was here, didn't leave him alone) and he threw black cable up and left it installed and unsecured in so many obvious spots. Pure laziness is all I can gather. Way too much for such shifty service. Wish I could chose another provider.

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I just switched to another company. What do I do with my DR equipment? Will they pick it up?

Sandee Rinehart | Oct 20, 2018
Jeff Kriebel | Oct 20, 2018

No you have to take it to there service center on ave C off airport road

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Is your Internet constantly out like mine? And when I call I being told yes there is a problem in your area, when I call Customer services I be told oh no we can't give you no credit only if it is out for more than 24hrs really this is a disgrace

Inge Seabrook | Oct 19, 2020
Desiree Lewis | Oct 19, 2020

Only occasionally does my internet go out you may need to call and request to speak with a.supervisor and let them know this is.constant problem and a.tech may need to come out and check the exterior.connection or youth.need.to swap out your modem. Good luck

What happened to the Sundance channel? 7/14/2018

Linda Benner | Oct 20, 2018
Timothy Brown | Oct 20, 2019

Cost Service Electric pays per channel to carry a channel

Hello do you guys service in allentown?

Zuleyka Herrera | Oct 20, 2018
Valerie Shipley | Oct 20, 2018

Yes

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How do I pair my cable remote with the tv

michael palmer | Oct 20, 2018
Timothy Brown | Oct 20, 2019

Installer does it for you and trouble call our local company CSR they are friendly and will walk you through it or send someone to your house free of charge

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Does Service Electric provide internet only service. What are the gig speeds available? Will I be charged for disconnection from bundled cable and internet?

John Klaman | Oct 19, 2021
Tammy Pita | Oct 19, 2021

I just have internet service and there were no downside to having just that.

Is there a charger to exchange cable boxes

DERON DEROHN | Oct 19, 2020
Amy Phillips | Oct 19, 2020

Depends on the reasons probably...

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I lost my remote. How do I get a new one? And how much?

Paul LaBelle | Oct 20, 2019
Liz Doyle | Oct 20, 2019

Go to office in Allentown, not sure if they will charge you.

What is the sports package is started seeing on my bill?

Bill Shultz | Oct 20, 2019
George Wacker | Oct 20, 2019

Call them.

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Does SECTV broadcast East Stroudsburg Football games. If so what channel

RALPH PEMBLETON | Oct 20, 2019
Service Electric Cable TV & Communications - Bethlehem HQ | Oct 20, 2019

Local sports games that we film are aired on our channels, TV2 (502 HD) and SE50 (550 HD). Local games may also air on WFMZ-69 (channel 8/508 HD). Thank you!

I'm in Bethlehem and lately we have been experiencing a great deal of pixelation. Happens on every station and can last from seconds to minutes. Can anyone tell me what the problem is?

Michele Macsi | Oct 20, 2019
Timothy Brown | Oct 20, 2019

Could be individual trouble so you should call and schedule a service call

Do you offer a TV channel ESPN3?

Edward Zinn | Oct 20, 2019
william woodward | Oct 20, 2019

Yes they do it's worth it I have it

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When you leave Service Electric do they disconnect our ptd email account or is it untouched?

Kelly Hess | Oct 20, 2018
Karen Clary | Oct 20, 2018

You should give them a call so that you have accurate information.

I want Disney junior on my new TV how do I get it

Jimmy Souders | Oct 20, 2018
Paula Haurie | Oct 20, 2018

You have to buy tje higher channel package

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What channel is crime watch on and what time ?

Penny Gibson | Oct 20, 2018
Mary Ann Torres | Oct 19, 2020

Ch 907 Escape ...I also watch it! I know it's during the week, after 11pm

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All of a sudden I cannot change channels​. I put in new batteries for remote. Worked perfectly all morning.

Cecilia Birdsell | Oct 20, 2018
William Becker | Oct 20, 2018

SECT will switch the remote if you can get there.

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Does anyone have a telephoney message on their screen that they can't get out of.

katie frantz | Oct 20, 2018
Cesar Corvera | Oct 20, 2018

No. Mine is working fine.

Where did channel 48 move to?

Kim Kintzel | Oct 20, 2018
Kimmy Newels | Oct 20, 2018

I am sorry but I don't know

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What is on demand and do you have to pay it to use it?

bbbb.ginny.hotmail buttercup | Oct 20, 2018
Service Electric Cable TV & Communications - Bethlehem HQ | Oct 20, 2018

OnDemand is a free feature with the rental of a digital converter box. There are many free titles available to view, but there is also content available that is billable. The TV network stations are no charge, but many of the movies available are billable at the prices listed on the Info screen. Thank you!

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Does Service Electric cover Lake Warren Rd. Upper Black Eddy Pa 18972?

scott Apgar | Oct 20, 2017
Hi W | Oct 20, 2019

Yes, Service Electric services all of upper black Eddy 18972

My cable box is not working, the only channel I can see is channel 2, and 22..

Jaiden Padilla | Oct 20, 2017
Rob W | Oct 20, 2017

Un plug it for 30 second then try again. Otherwise call, it takes a long time to get thru but only way to fix. May need new box, they update them but do not tell you until you have issues.

Does encryption box need to be installed on TV which already has sect dvr on a newer digital ready tv

Anne Ochs | Oct 20, 2017
Service Electric Cable TV & Communications - Bethlehem HQ | Oct 20, 2018

Boxes that were sent for the encryption upgrades are only required on TVs that did not already have equipment from us connected to them. If you had a DVR connected to one of your TVs, no further equipment is needed for the encryption upgrade. Thank you!

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