Address: 122 W John W. Carpenter Fwy, Irving, TX 75039, USA
Phone: +18005271984
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
R3SP3CT Lee
I'M A DEALER THAT HAS WORK WITH HIS COMPANY. DENY DENY DENY. NO CUSTOMER SERVICE. WAS HUNG UP ON. DO NOT RECOMMEND.
Kevin Pishkar
I deal with a lot of warranty companies in my line of work. Adam at EFG Companies is by far, hands down, the easiest, most pleasant representative I have ever worked with. Absolute pleasure to deal with. Incredibly fair. Highly recommend you use this company!!!
Nicole Harris
I got a home warranty for my new house and I just know I picked the best option. The customer service I received is top notch and they answered all my questions. Now we just need a quote for my sister's new house too!
Matthew Martin
Sent spam mail to my new house. Called thinking I was calling my insurance, they told me I had a payment of $300. I was never told this was a reoccurring payment each month. They will now not give me access to the call history to verify and have no options for a refund. Edit: These responses from the owner are just lip service. The person in the company they referred me to is not actually willing/able to do anything for you. I stand by this 1 star review completely.
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Thank you for reaching out. Please give us a call at 972-819-2247 for us to determine what contracts you have with EFG that are currently in force, and to answer any questions you may have regarding product cancellations and transfers.
Thank you for taking the time to take our call and speak with us, and for working with us towards a resolution. We appreciate any and all feedback from our contract holders and do appreciate the ability to look into this for you.
Hello Jesus, thanks for reaching out to us. Our Director of Claims and Client Services, Joe Williams, has left you a voicemail to discuss your claim with you. Please give him a call back at your earliest convenience. His direct line is 972-819-2245. Thanks again!
DeLawn, thanks for taking the time to take our call and speak with us. Per our conversation, we will reach back out to you once we have more details around your claim. We appreciate any and all feedback from our contract holders and do appreciate the ability to look into this for you.
Hi Tom! If EFG is the administrator of your contract, we'd love to walk you through your specific coverage.You can call us at 800-527-1984, or we invite you to create an account on our website so that you can view a sample contract, claims information, and more! Just visit contractholders.efgcompanies.com to get started! Thanks for the question!
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