Best Western Plus DFW Airport Suites

Category: Hotel in Irving, Texas

Address: 5050 W John Carpenter Fwy, Irving, TX 75063, USA

Phone: +19728700530

Reviews

Vance Lopez

Oct 13, 2022

Very clean and staff very polite and professional

Lachaon Parker

Oct 8, 2022

Sheila did her best to accommodate us but could not due to Priceline's mistake...not hers..thanks for your hflp

Bubba Country

Sep 29, 2022

I’m giving 5 stars to this hotel only due to the fact all of the staff but two are amazing Kristin is awesome Sheila is awesome Stephaine is awesome the house keeping staff is amazing as well mona is awesome Caesar if you got to the front desk and is is working he acts as if your bothering him to ask him anything because he is watching a move on his phone when you walk up to the guest desk and the General Manager Blanca well she is very rude and have very bad customer service skills and is never at the guest desk you have to ring a bell and Waite got her to come from the back office how she became the general manager I’ll never know but does not look good for this Best western franchise to have her there to represent this company at all the five stars are not being given from me because of Blanca or Caesar I can assure you of that it’s the others that care about there job and the customers it was also stated to me there are no pets aloud even service animals so to let you know that is illegal just a heads up in that

Lynn

Sep 27, 2022

I had a horrible flight. Delayed delayed. Had to spend the night because missed connecting flight. No luggage. Got to this Best Western and was greeted by Stephanie. I was frazzled and exhausted. As she was checking me in, she gave me a toothbrush etc. She really was a breath of fresh air!! I don’t usually check out, just leave, but she stopped me so she could print out my receipt for reimbursement from the airline!! How kind!!!! You don’t see that type of customer service anymore!

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Questions & Answers

I am 20 years old I would like to know if I can book at your hotel I am alone and I will travel to Los Angeles

Sergio Mendoza | Oct 20, 2019
Botonrodriguez | Jul 21, 2022

of course

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CAN WE LEAVE OUR CAR THERE FOR A WEEK?

Jackson Servant | Oct 20, 2018
Best Western Plus DFW Airport Suites | Oct 20, 2018

You can leave your vehicle for up to 7 days for an additional fee of $60.

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Is there shuttle service till late at night? We are arriving tonight October 29 but after midnight

Maria Angelica Cowper | Oct 20, 2019
Becky Coggins | Oct 20, 2019

I had a late flight also call the hotel they will make sure the shuttle will pick you up

can we leave our car there for 14 days after staying there the night before we leave?

Marsha Kirby | Oct 20, 2018
Laken Krantz | Oct 20, 2018

There are 2 large carport parking and shuttles to and from the airport.

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We would need to leave for the airport at 5 am. Is the shuttle available then?

Mark Overton | Oct 20, 2018
Best Western Plus DFW Airport Suites | Oct 20, 2018

Mark, Our shuttle is shared ride; we do ask you to plan for up to 30 minutes for drop off and pick up. It does leave on schedule every 40 minutes starting at 4:05 a.m. from the property and is on request from the DFW Airport. For departures before 4:05 we can schedule it for you at check in.

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Do you allow bookings for people under 21 but over 18?

Noah Taht | Oct 20, 2018
Best Western Plus DFW Airport Suites | Oct 20, 2018

Booking age is 21 and over, however we do make exceptions for Airport travelers and active military members.

Good morning, my name is Rodrigo Valente. I will be arriving at the hotel on the 15th of this month. Can I ask to deliver some orders at the hotel?

Rodrigo Valente | Oct 20, 2018
Nelson Galhardo | Oct 20, 2018

Yes Rodrigo. May be the hotel will charge you a delivery fee for each package received. I really did not use it at this hotel. For more info, you can call the hotel front desk.

Is there shuttle service to airport for morning flights?

Steff Blair | Oct 20, 2017
Lauralee Cashman | Oct 20, 2017

Yes, there is. I just used it this Tuesday. It's free, but driver appreciates tips.

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