Hilton Des Moines Downtown

Category: Hotel in Des Moines, Iowa

Address: 435 Park St, Des Moines, IA 50309, USA

Phone: +15152411456

Reviews

Alan Strasser

Jul 11, 2022

Hotel was excellent. Bar was great. Service was awesome at check-in. Parking is limited in basement and outside that the hotel owns. Had a pizza from the kitchen and we were disappointed. Although I was told that the other food was very good. I would definitely go back again

Carrie Jeske

Jun 9, 2022

Really great hotel. The front desk guy, Andrew was helpful. The bartender made good recommendations. The staff (Ami and Abuk) who cleaned the pool glass was very conscientious. Server Kennesha in the restaurant is very good at her job!

Lola Thompson

Jun 2, 2022

The stay was okay but we forgot a 2-3 dresses in the closet when we checked out. We remembered about them less than 6 hours after we had checked out. So we called and they told us “security” would check for them. We drove back only for them to have no idea where the dresses went and no cares to give about helping us… We had just checked out 6 hours earlier and the dresses were stolen in that amount of time. DO NOT TRUST THIS HOTEL, very very disappointed in the way they handled our situation. Will never be back

Eric Crockett

Apr 30, 2022

We just had a small meeting/event at this facility and we couldn’t have been happier. The facility is very nice and my room was awesome. However, the staff was the best…hats off to all of them! Sophie, Erin, Zack, Lex, Andy, Lucas, Michelle, Ann, Bob (at the bar) and the two shuttle drivers (sorry I didn’t get your names, but enjoyed our conversation). You guys all made being there memorable and successful! SGI ;-)

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Questions & Answers

were do you park?

Jim Tucker | Jun 3, 2019
Josh Banta | Jun 4, 2019

Onsite parking garage

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Will you have a shuttle?

Marcus Green | Jun 3, 2018
Tamara Chubb | Jun 4, 2018

Yes, the hotel has 2 shuttles that offer complimentary shuttle service to/from the airport and within a 2 mile radius of the hotel, based on availability.

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Are there coffee makers in rooms. If so are they bags or pods?

Debra Leonard | Dec 4, 2021
Craig B | Dec 5, 2021

Bags and the coffee maker is VERY clean. Everything you'd expect from a professional hotel.

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Do you offer complimentary WiFi?

Alexandra Waechter | Jun 2, 2020
J Williamson | Jun 3, 2020

They do. Just need your name and room.

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Is breakfast included in my stay?

Alexandra Waechter | Jun 2, 2020
Hilton Des Moines Downtown | Jun 3, 2020

Breakfast is offered at our onsite restaurant every morning from 6:30 am - 11:00 am for purchase. In room dining is also offered from 6:00 am - 11:00 am and charged to the room.

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What is the check-in and check-out time?

Alexandra Waechter | Jun 2, 2020
Theresa Stentiford | Jun 3, 2020

It's 3pm but if rooms are ready sooner they will check you in early.i was able to get in about 1:30 PM the lobby area is very nice if you need to wait to check in

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Where is the onsite parking garage located?

Jen B | Jun 3, 2019
Michele Evink | Jun 4, 2019

The onsite is valet. There's also a public garage a block south off of fifth Street and it's connected by the skywalk.

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Is there a laundry service

Sherie Saylor | Jun 3, 2019
Casey Cannady | Jun 4, 2019

As of last November (2018), yes they have laundry services. It's the usual Hilton laundry bag + services menu clipped to a hanger in the closet.

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Does the rooms have a fridge/microwave

Stripes 417 | Jun 3, 2019
Nevelle Howard | Jun 4, 2019

Yes

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How close is this hotel to the Iowa Events Center? Is there a shuttle available to the center? Is the price stated for one or two nights?

Michelle Cobb | Jun 3, 2018
Tamara Chubb | Jun 4, 2018

Hilton Des Moines Downtown is located next door to the Iowa Events Center and is directly connected by a skywalk. There is no need for a shuttle to the center, though we do have complimentary shuttle service. Guestroom pricing is stated per night.

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When will this hotel open?

Subbanna Varanasi | Jun 3, 2018
Tamara Chubb | Jun 4, 2018

Hilton Des Moines Downtown opened on March 21, 2018.

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