Comfort Inn - Nys Fairgrounds

Confidential Name

[Amanda] My daughter and I checked in with Mary Jo who was so welcoming and wonderful to us. She even checked the local weather for me on her phone app when I asked her if she knew if it was going to rain anymore. We were in town for a concert and there were some other guests there as well for because it was for a big name show. She let us know they'd keep breakfast open an extra hour because the concert goes so late and people are out late (and they did). I've stayed at SO many hotels/ motels across the country and I've never had the hospitality I felt here. In the morning Katie and Mary Jo were there and just so nice again. The hot breakfast was fantastic. Rooms were clean, beds were comfy. The shower has unbelievable water pressure. Unlike most places that the shower just trickles out. Everything was great about our stay and that never happens for us. The staff here is unlike anywhere I've ever stayed. (Edited to add the shower)

Verified Hotel Guest

Positive: Staff were exceptional! Negative: The cost for 1 night very unreasonable! It is price gouging at its worst!

Anonymous

The gym was closed. Staff was courteous. My room wasn't cleaned upon my return for a second nights stay. The first room I was assigned to was in disarray. I had to return to the desk with all my stuff to ask for another room after a five hour drive!

Anonymous

Pleasant staff, room was clean, pet friendly. Looking forward to staying another time.