Address: 2730 Esplanade Ste 180, Chico, CA 95973, USA
Phone: +15309659090
Sunday: 10AM–12AM
Monday: 10AM–12AM
Tuesday: 10AM–12AM
Wednesday: 10AM–12AM
Thursday: 10AM–12AM
Friday: 10AM–1AM
Saturday: 10AM–1AM
Hannah Braden
Tried giving this location another chance but the workers here just don’t know how to do their job correctly. I placed an online order at 6pm and it was delivered around 6:30pm. We asked for a Philly Cheese Steak sandwich with extra steak and a pasta bowl with just Alfredo and spinach. The sandwich only had a thin layer of burnt meat and cheese. No veggies and no extra meat. The pasta tasted like someone put a bunch of hot sauce in it. Both meals completely inedible. I called the store at 6:40pm and requested a refund and the manager said that she would remake my order immediately and get it to us. We only live 5 minutes from the store. Fast forward 45 minutes and it still hasn’t been delivered. I called the store back and was placed on hold, 5 minutes later a young man answered the phone and blurted out “your order is on the way” and hung up on me. I called back and they immediately answered and hung up. I called back a third time and the manager answered. I explained to her that my order has not been delivered and the customer service I received has been horrific. She apologized. I got my order 15 minutes later. We definitely won’t be ordering from this location ever again. The store is full of entitled brats.
Jason Miller
first time I actually enjoyed their pizza. Swapped the red sauce for BBQ sauce.
Robert Ebert
After reading a few reviews of years ago just today I ordered some food and the cheese was so fried it was turned into a skirt I don't believe that's what the rest of the referee entails and you can visually see How overcooked the sandwich was.the other half was eaten by my dog. Beware
Salina
I would like to praise an employee named Anthony who was handling the customers at the counter, answering phones and updating the order screens. It is a very busy Friday night and he was getting calls back to back and a line of people in the store, and he handled each and every customer with such kindness and quickness. He had amazing customer service and he deserves to be rewarded for his hard work
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I'd advise deleting this as your address is now public for all to see. I'd call the store and I'm sure they will solve the problem for you
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