Glass Doctor of Moore & Montgomery Counties

Category: Glass repair service

Address: 7501 NC-211, West End, NC 27376, USA

Phone: +19109442924

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Blake

Oct 13, 2022

Be warned, everyone who works at the glass doctor is willing to lie to your face instead of admitting a mistake was made. A very obviously incorrect windshield was placed in my car… And I had three people look me square in the eye and tell me that they had looked at the glass themselves before it was changed and it was exactly the same as the one that was put in. It wasn’t until I insisted that they call the dealership that it was determined that the dealership had sent the wrong windshield… That does not make up for the fact that I, as a person who does not work in the glass industry, could easily tell that the windshield that was used to replace my windshield was incorrect. If I could give zero stars I would, and I would never suggest that you give your business to a company who is willing to hire employees that will boldly lie to cover each other.

John Clancy

Oct 2, 2022

Donna was very helpful getting all the necessary parts to fix my truck. Thank you Donna for all your help.

Sandra VanKersen

Sep 21, 2022

Friendly staff, quick turnaround and very reasonable.

flipski frank

Aug 28, 2022

On time as promised, good price, like they text you a reminder and picture of the person coming

Thanks! Your review is awaiting moderation.

Questions & Answers

Would you come to give an estimate in Rockingham?

Freeman Thomas | Oct 15, 2018
Johnathan Crook | Oct 15, 2018

yes

Can you buff scratches out of glass?

Glass Doctor - Owner | May 17, 2022
Glass Doctor - Owner | May 17, 2022

Scratch removal in residential glass and light commercial applications is not a commercially viable solution. Basically, it is labor-intensive and not very successful. Furthermore, if the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and on larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.

Only the bottom section of my window is broken. Do you have to change the entire sash, or can you just change the glass in my frame?

Glass Doctor - Owner | May 17, 2022
Glass Doctor - Owner | May 17, 2022

We specialize in glass replacement. We can, in most cases, remove the glass from the frame and install new glass. Your existing window sash will remain.

We are remodeling our bathroom and would like our existing mirror cut down to a smaller size. Can you do that?

Glass Doctor - Owner | May 17, 2022
Glass Doctor - Owner | May 17, 2022

Most likely. However, if the mirror is glued to the wall, there is no guarantee that it can be taken down without breaking. If you can get the existing mirror off the wall, we will need the mirror brought to our shop to cut down. There is no guarantee that the mirror will cut without breaking either. We cannot be responsible if a piece of glass or mirror that belongs to a customer breaks when trying to cut it, but we always do our best to cut carefully.

How do I know if my glass is a tempered safety glass?

Glass Doctor - Owner | May 17, 2022
Glass Doctor - Owner | May 17, 2022

If you use steam to fog the glass, you will see a tempered logo in one of the corners that shows the glass is safety glass. There are code requirements for safety glass as well. Consult with your local Glass Doctor for those requirements.

Can you replace just one pane on a window?

Glass Doctor - Owner | May 17, 2022
Glass Doctor - Owner | May 17, 2022

No. Each double or triple pane window is manufactured in a quality-controlled environment and sealed carefully to keep air or gas trapped between the panes. As more and more windows include a heat reflective low-emissivity (Low-E) surface inside the unit, these become irreparable once moisture oxidizes the material, leaving a discolored, moldy appearance inside the unit. Even without a Low-E surface, the water staining that occurs from condensing and evaporating over and over leaves a hazy film on the glass that cannot ever be cleaned to perfection.

How do I know if my glass is tempered safety glass?

Glass Doctor of Moore & Montgomery Counties | Oct 15, 2019
Glass Doctor of Moore & Montgomery Counties | Oct 15, 2019

If you use steam to fog the glass, you will be able to see a tempered logo in one of the corners that shows the glass is safety glass. There are code requirements for safety glass as well. Consult with your local Glass Doctor for those requirements.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places