Safelite AutoGlass

scott ezell

Chip repair on my son’s car at college. Repair made but they added wipers to the RO without prior approval (I started the claim by phone). I only scheduled the repair of the chip and nothing was said about wipers or anything else. Only discussed that the repair would be covered by insurance. My son paid the bill not knowing any of the detail. Tech said they just did what was on The RO. I feel this is deceptive and don’t feel I can trust Safelite in Bowling Green KY. Very disappointed.

Alex Greer

This place is a legitimate joke. Take your business anywhere else in Bowling Green area. We contacted them 3 weeks ago about getting a windshield and they still can’t get us an ETA. They said they had to order straight from the dealer since it’s a 2022. I contacted the dealer myself and was able to order the windshield in ONE DAY! Thanks to Triple Crown Auto Glass we were able to get this resolved with insurance. Safe lite will never get business from my family again.

Jared Powers

They removed phone support, all scheduling is done online now, and there is no one to call for help if you have issues. What a joke. I rate them F. Save yourself the headache, Take your business elsewhere.

B Reid

Fast and good quality repair as advertised