Pillars at Great Bridge Apartments

Jacqueline Bell

Need to move with a sense of urgency due to having to vacate my current apartment due to renovations , I call this place 7 times and no answer , just as the previous reviews stated . Definitely not a great first impression .

Halynn

I was interested in living here, but was worried about some of the reviews I saw about the unfriendly and unprofessional staff. Unfortunately, the reviews were very accurate. I had a tour scheduled, and I drove an hour to be there for it. The sign said to call their office and someone would greet me. I called probably about 7 times and no one answered, so I left a message. Later they called back and said I could come to look at the apartment, so I told them I was on my way. When I got there, I called again and expected to be greeted this time like the sign outside said. It took another 4 calls just for someone to pick up the phone. Then they proceeded to quickly tell me the directions to the apartment I was going to tour. I walked there alone, and was very frustrated they didn’t even come out to greet me or at least walk me to the apartment. The one positive thing I can say is that they didn’t lie or trick me into thinking that it was going to be a great place to live with helpful and friendly staff. Thanks for being unhelpful and unresponsive right off the bat; it saved me from what could’ve been a bad year.

Cameron Frye

Super nice and great location. Happy to call this place home!Thank you for your 5-star rating, Cameron. We appreciate your feedback and are pleased to read that you love your living experience at Pillars at Great Bridge! Best Regards, Aisha M., Community Manager [email protected]

Kelly Taylor

OMG!!! This is where you want to be!! Staff is great and very friendly! My dog loves it here and it is a great location for shopping and dinning! YES! YES! YES! LOVE IT!!!!Hi Kelly, We agree—Pillar's location is absolutely unbeatable. On top of that, we're delighted to see that you have been satisfied with our team thus far. If there is anything that we can do to continue to keep your experience here a 5-star one, then please let us know! Sincerely, Aisha M., Community Manager [email protected]