Knights Inn Glen Allen

Category: Hotel in Glen Allen, Virginia

Address: 9002 Brook Rd, Glen Allen, VA 23060, USA

Phone: +18042662444

Reviews

Sherry Talbott

Jul 24, 2022

Had to go down for a one night stay here, last minute booking through priceline which rated the place pretty well...and obviously doesn't have updated photos! The whole place is rundown, cleaners smoking while cleaning rooms. Thank God I had a bucket of cleaning supplies in my car. I literally had to bleach and lysol and wipe down every single thing in there. .shower full of dirt with black rings around it...stained sheets..thank God I also had extra blankets in car!! I would have requested a refund if I wouldn't have been so tired and because it was a little late It was hard to find anything still available through priceline. I have never been more disgusted by a place in my life...wayyy overpriced also..another reason I believed it would be better! Lesson learned

Mark

Jul 1, 2022

Positive: Price, clean, rooms have been updated. Still is a lower budget hotel tho owned and run by unprofessional people who really don't try to look, dress, communicate professionally or well and treat it like a family business they'd run if it were in India. Negative: Dingy room aura and lighting. Blah staff with no care. Rooms only have fake wood floor not carpet like pictured, it's awful. Long term guests blaring music. No amenities. At 11:02 had staff angrily telling me it was checkout. Changed rooms twice. Meh bed.

Kristy Arbogast

Apr 13, 2022

Sub-par experience, luckily it was just for one night. I brought my own pillows and blankets, and I am glad that I did. The comforter was stained, the bathroom cleanliness was below average, the paint was scraped off of the walls in multiple areas, lots of dust/dirt buildup behind the night stands. The walls are paper thin, I could hear every car that drove by, and the man snoring in the room next to me sounded like he was in my room. Upon checking in/out, you have to do so at the outside window. There's a sign telling you to ring the bell when you need service, but the bell did not work. The gentleman behind the desk was on his phone and took quite a while before noticing that I was standing outside. Overall, it's not terrible if you're just crashing for one night, but not recommended for an extended stay.

VJ Moon

Mar 14, 2022

We paid for 3 premium KING rooms. When we arrived, the rude desk clerk put us in 3 double queen rooms that were scattered all over the motel. When you have 3 couples traveling together it is important that their rooms be close to one another. Our room needed to be remodeled, there were holes, chips in the paint, canned food and large dirt behind the TV stand. It was snowing and the heat was off in all of the rooms intil we arrived and turned it on, that's dome welcome . We were booked to stay here on our return trip. I canceled this hotel makes my NEVER again list.

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Questions & Answers

That hotel is very bad please not go that place hotel thanks.

Otis Smith | Apr 13, 2020
Bakytbek Tatibekov | Apr 14, 2020

This is a terrible place. The customer service is awful. The guys at the front desk never seemed friendly, hey we didnt stay at your "motel" for free, we paid, we should at least expect a little professionalism. Just a little at least.

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