Banner Desert Medical Center

Category: Medical Center in Mesa, Arizona

Address: 1400 S Dobson Rd, Mesa, AZ 85202, USA

Phone: +14804123000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Alex Karola

Oct 11, 2022

I delivered my baby girl at Banner Desert on September 30 after a high risk situation led me to need induction and eventually a c section for baby’s safety. All of the hospitalists in the Phoenix Perinatal Associates group gave me and my baby the utmost in quality care. I have no doubt that their diligence and expertise saved my baby’s life. I especially want to thank Dr. Geer for her excellence in performing my surgery and Dr. Redden Greer for giving me so much attention. The doctors visited me, gave me their time, went over my options and treated me with professionalism and compassion. The nurses in labor and delivery and in couplet care (post partum) were the best! They took care of us, helped us to stay calm, and helped me get a good start by teaching me so many things! I will never forget the love, compassion, and skill of my Banner doctors, nurses, surgical team, and all of the staff. They made a very difficult birth experience truly beautiful. Words are not enough to express my gratitude. I only with I could list every single nurse, staff and tech who cared for us because they were all amazing. Thank you always from the bottom of my heart.

Laura Blumberg

Oct 8, 2022

I had an outpatient procedure done at Banner Desert Medical Center in Mesa, AZ. My experience was wonderful. The staff reassured me that I was in good hands and they were 100% correct. I highly recommend this hospital. Thank you, Banner Desert!

Ana Gomez

Oct 5, 2022

Staff was rude and uncaring. Only two people out of the 7 I interacted with were kind. The nurse I had was also very rude to my husband, he completely disregarded him when he was asking him questions and when he finally did answer he just said “I don’t know” and left. I also saw a nurse speaking badly about a patient she had just talked to as soon as the door closed. Other registration staffed looked bothered that I was asking them a question about how to get my keys to my husband who was told he could no longer wait with me as I was taken out of the room I was in and put in a different area to sit and wait for my results. I was finally discharged my arm wouldn’t stop bleeding after the IV was removed and the nurse said “it will be fine” and added another piece of tape. I had to get it changed out by a nurse in registration because it was soaked in blood. This is by far the WORST experience I have ever had at Banner.

Johnny Nguyen

Oct 5, 2022

COME GET ROBBED. Took my stepdad to the emergency room because he couldn't bare the pain in his lower abdomen. Saw a doctor for 20 minutes, prescribed him pills. $10,000+ JUST FOR THAT.

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Questions & Answers

Is there a floor plan available?

Vincent Todaro | Oct 13, 2017
Kevin Brown | Oct 13, 2018

Yes, at the main entrance there is an interactive map and directory. I am also in the process of linking the floor map to this Google Map location.

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Why is that hospital in business?

Lori Krieger | Oct 13, 2018
Priyank | Oct 13, 2018

Not sure why Government is not taking any strict action against this hospital. It's a shame.

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How many visitors are allowed and how late.also can a family member stay the night

Michelle Harrington | Sep 14, 2022
Maria Hawk | Sep 21, 2022

Visiting hours are over at 8 pm. 2 visitors in the room at a time

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Why is the culture of the ER so negative and uncompassionate? No one should suffer what goes on their, we have choices, everyone should know about this place and not waste their time with staff that should not even be in health care. Horrible!

sydney mckinney | Oct 12, 2021
James Carlson | Mar 16, 2022

Hospitals either value people or they value money

What are visiting hours

Teresa Valencia | Oct 12, 2020
Sherry Estrada | Oct 12, 2020

Until 8pm

When are visiting hours

T Daniel Clement | Oct 13, 2019
Traci Perez | Oct 13, 2019

Honestly, they'll allow visitors to come and go whenever as long as you're not being loud & disruptive. Been admitted here many times and it's the same every time.

What's is the charge for a room ?

Mary J. | Jul 14, 2022
Jennifer Chase | Jul 14, 2022

Even if free....don't do it! They mix COVID and non COVID people right on the same wing.

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How much is hospital bill usually??

jacob blackwolf | Jul 14, 2022
Irish Mama | Jul 14, 2022

It depends on what you're in the hospital for. You could end up with separate bills. The hospital bill, radiology bills & doctors bills etc. Some things do have set amounts but if your stay is unusual you could pay more. You can call the hospital finance department or a patient navigator or just tell the operator you want an estimate of what your bill might be. If you don't have health insurance & qualify for medicaid they will help you sign up. Most hospitals have programs called charity care to help peoplewith their bill. They will also work with you on a payment plan. Your monthly payment amount can be negotiable. If you make a payment of a lesser amount one month & they accept it, that can be your new monthly payment. Even if it's $5. It becomes a contract bc they accepted the payment. Hospitals can't refuse giving you care. Unless it's a stay that is unnecessary or elective. If you end up not being able to pay, medical bills are usually overlooked on credit reports.

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What are Visiting hours

Los C | Jun 14, 2022
La Mariela | Jun 14, 2022

Visitor Hours are from 10am to 6pm

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What’s the facility id for your app I can’t sign in because nobody knows the facility id

Victor NAVA | Jun 14, 2022
Tammi Wyman | Jun 14, 2022

605- and then patient ID

Why do some floors have alarms when you get up

SUE Pecci | May 15, 2022
bryon shay | Jun 14, 2022

To you in bed. May be a fall risk.

What are patient visiting hours and what are the visitation restrictions?

Molly Wheeler | Feb 14, 2022
Brenna Moore | Feb 14, 2022

10am to 6pm, 1 visitor

What times can u be discrgerd

Jonanthony Toliver | Jan 15, 2022
Dana Dequina | Jan 15, 2022

Discharge happens when your doctor or doctors agree that you are ready to be discharged. If the doctor doesn't come see you he/she will instruct your charge nurse to initiate the proper paperwork and any doctor's instructions for aftercare and possible follow-up appointments.

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I need pre op ekg. Need an appt?

Marcia Hess | Oct 12, 2021
PERSOP | Oct 12, 2021

As a courtesy I phoned medical center and asked customer service if the norm is doctors office orders and you are contacted to schedule. John thought that probably correct but transferred me to scheduling with a 19 minute wait. I would check with the doctor or medical group. You can also call scheduling to learn if appointment required and if referral from doctor is required. I then called Honor who said there you can do a walkin as long as you have the doctors order. My weak guess is Banner is the same.

What dowa hip mean. I was told from the hospital that word

Jenn Lynn | Oct 12, 2021
CINDY HARRIS | Oct 12, 2021

Never heard of this

Am I allowed to bring get well cards for a patient in your neural ICU unit if I take them to the hospital’s front desk to be delivered to her room?

Lorie Fortner | Oct 12, 2021
Banner Desert Medical Center | Oct 12, 2021

Hi Lorie, thank you for reaching out to Banner Health. This depends on the nursing unit. There may be a few restrictions depending on the circumstances. Please contact Banner Desert directly for further assistance. Thank you.

What a joke. My sister was taking in today by Tempe FD. I have been trying to find out what is going on and the last person Named Drew asked how he could help. And when I Sid I would like info on my sister I got hung up on... How RUDE!!!!

Gabe Garcia | Oct 12, 2021
Steve Domina | Oct 12, 2021

Hung up or disconnected? HIPPA rules it all. Unless your sister said tell him, mum's the word.?

Is there 16 floor here good oncology dept??

Nancy Buzenes | Oct 12, 2020
Elizabeth Munroe | Oct 12, 2020

I have never gone to the oncology dept. Im sorry

Can people go in to visit someone?

Laura Bieschke | Oct 12, 2020
BIØHAZARD | Oct 12, 2020

No, only children and babies can have visitors

Can we visit patients inside the hospital today?

Churine Ririn Soram | Oct 12, 2020
BIØHAZARD | Oct 12, 2020

No, only babies and children can be visited.

What entrance do I want to go in for tower A

Jana Gates | Oct 12, 2020
C McGee | Oct 12, 2020

The main entrance on the west side of the hospital.

Do they do density bone scans?

Pilar Lechuga | Oct 12, 2020
Ricardo M | Oct 12, 2020

Banner imaging does in the complex of banner

I am looking for a decent, reasonable place to stay nearby. Can anyone assist me?

Marilee Lowe | Oct 12, 2020
charles land | Oct 12, 2020

Short term or long term and is ir for hospital reasons

What county is this

Marsha Craven | Oct 12, 2020
C McGee | Oct 12, 2020

Maricopa

at which building can I pick up medical records

Aurelia Barrera | Oct 12, 2020
Banner Desert Medical Center | Oct 12, 2020

Hi Aurelia, Thank you for your question. You may pick up a copy of your medical records located at our HIMS department. Our front desk volunteers will be happy to direct you to the correct location.

Do you have a patient ombudsman My husband is trying to get the infusion department to set up an infusion that he needs shortly and cannot get anyone to call him back. Three weeks ago they were supposed to be working on an appointment for him .

Barbara Hill | Oct 12, 2020
mark phillips | Oct 12, 2020

Huh

We need a social worker to help with overall situation and don't know how to find one? My son filed for disability. Application for medical assistance pending.

Nicole Marquès | Oct 13, 2019
K H | Oct 13, 2019

I'm not really sure, but maybe call the 1800 nurse. The number is 602-747-7990. I'd guess they know where to send you.

Why is it impossible for them to respond to an insurance company?

C&D Woods | Oct 13, 2019
Di Woods | Oct 13, 2019

Yeah, it seems as though I do. I called em and was helped right away and no notes about ins.company.

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What Television Communications System do they use at the Hospital? (DIRECTV, COX CABLE , DISH NETWORK,...Etc.)? And does the patient have to pay for it?

Thomas Cianferri | Oct 13, 2019
Renee Charles | Oct 12, 2020

Where does one go to view a dead body.?

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Do they do payment plans? I have no insurance and I have been on my period for 4 weeks now and have bad cramps I’m not from the area and don’t know where to go..any suggestions

Melissa Alvarado | Oct 13, 2019
Traci Perez | Oct 13, 2019

They do offer payment plans but urgent care would be a lot cheaper for you.

Is your hospital racist. I have been to the tohono oodham hospital and they are racist against their own natives. I am a member of the tribe my mom was very disrespected there.

Cheryl Castillo | Oct 13, 2019
Jesse DeLeon | Oct 12, 2020

No, don't worry. They seem to disrespect everyone equally. No one gets treated like a human being here

How do I obtain my medical records?

Michael Moreno | Oct 13, 2019
Jason Miszuk | Oct 13, 2019

Medical records department on the first floor

Cost of Valet parking

Normando De Halle | Oct 13, 2019
Jeannie Campbell | Oct 13, 2019

Free

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Can you check in at emergency room online

William Franks | Oct 13, 2019
S. Scott | Oct 13, 2019

No!!!

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MY INSURANCE REFERRED ME TO THIS PLACE TO HAVE OUTPATIENT CT SCAN. DO THEY DO THIS HERE?

Jordan's Refurbishing | Oct 13, 2019
Jesse Roberge | Oct 13, 2019

Not sure. There are a large number of side doctors and clinics in one of the 3 side buoldings in the same complex as the hospital. I think there is an EVDI imaging place in this complex.

Can a patient in ICU have flowers?

A Google User | Oct 13, 2019
Selima Martin | Oct 13, 2019

You have to leave it at the front desk.

What are the patent visiting hours?

DeJay Bailey | Oct 13, 2019
Christine Glaser | Oct 13, 2019

24 hours

We are in another state, is there a floral shop in the hospital? If so, what is the number?

larry woodson | Oct 13, 2018
Mary Lovett | Oct 13, 2018

Yes there is

would this hospital accept acchhs insurance?, i mean i have an aetna as primary insurance too, from my work... i just wanna make sure, coz i did not register where to deliver my baby yet, and I'm due on sept.6

Dyosa Daisy Flowers | Oct 13, 2018
Andrea Richardson | Oct 13, 2018

You might not wanna have your baby there I just saw a story about this lady seeing bed bugs in there where her little girl was and they did Nothing

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Does this place accepts AHCCCS?

Deseree Howard | Oct 13, 2018
Amanda Vaillancourt | Oct 13, 2018

Yez

What is the 4 D area for?

Kathy Nyetrae | Oct 13, 2018
Ron Speer | Oct 13, 2018

Its for quarantine.. usually people with flu

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What is third floor?

Janeice Myers | Oct 13, 2018
Greg Hancock | Oct 13, 2018

The one above the second floor. Take an elevator too get there.

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Where is the outpatient surgery located

greg maas | Oct 13, 2018
S. Scott | Oct 13, 2019

Back side of hospital to the left of the clearly marked maternity entrance.

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Does Dr Spencer work there still

Myra Jones | Oct 13, 2018
jeff Zacher | Oct 13, 2018

There are five dr. Spencer's listed, which one

Where is the morgue located

Carol Jones | Oct 13, 2018
Karen Paulsen | Oct 13, 2018

If someone does at Banner where do they go if there is no morgue?

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Wait time in emergency room

Jay Isler | Oct 13, 2017
S. Scott | Oct 13, 2019

All the above answers are correct but plan on 12 hours minimum.

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