Address: 191 Sutter St, San Francisco, CA 94104, USA
Phone: +14157813060
Kal Leung
My go to hotel for me and my doggo in San Francisco. Cheers to Jessie and the front desk team plus the valet team for making each stay smooth and comfortable.
Michele McKinnon
I ended up at this hotel by accident (long story), and cannot say enough good things about it. It is beautifully designed, welcoming, and comfortable. Free “sipping hour” at 5:00 is the perfect way to end the day. Loved the patio on 2nd floor. Would love to live there full time.
Federico Brooks
Foreword: my reviews are based on overall satisfaction - I don't adjust my ratings based on COVID-19 impact/changes. There are millions of solutions to retain high levels of CX during the pandemic - if companies decide to use it as an excuse to lower their standards / remove or block amenities, that's their choice. Galleria is fine: the rooms are clean, service is knowledgeable and helpful, and the location is good. However there is nothing else: room cleaning is on request only, the gym is inaccessible (they pretend that giving access to a 24hr fitness is an amenity) and there's no food or anything else - you are absolutely left to your own devices to navigate the city scourging for food and toiletries, or even simple bottled water. I expect a lot more from hotels, and I simply do not believe that these lowered standards are a direct cause of COVID - they are a way to protect profit for shareholders.
Yulia P
There are no words to express the extent of my gratitude to wonderful people in this hotel! Starting from valet parking to doorman, to concierge and everybody in between. You are amazing! Best service in a long time!
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I was able to check in and get a room around 2pm on a Monday.
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