Hertz Car Rental - Philadelphia - Amtrak Philadelphia

Roger Yates

God awful customer service - horrible experience all the way through. They didn't even have the car that I confirmed and reserved days prior - then tried to tell me I didn't read the fine print. Never using used Hertz and never will again.

D N

they call cops to arrest customers due to their mistake & operational errors. stop file rental car as stolen when it's already returned. stop using police department as a free repo service

Bridget Currie

Check in was fine but no one ever answers the phone and make sure you get a stamp of return when you bring the car in. They waited to process and properly input the return for my car and I’m now being charged for an additional day as well as late fees. Called to try and resolve but got no answer or options, so had to find and call a support number. Support then told me I have to call back Sunday to get a refund and it resolved..

Shel M

The 1st time, they rented me a car that broke down and almost got me into an accident (the reverse stopped working). I got a gift certificate as a result and rented a 2nd car from them. They took my gift certificate, but never applied it! I can't get ahold of the manager, Aamer Ahmed, who promised he would follow up and take care of the matter. The worst Hertz location I've ever dealt with.