Best Buy

Category: Electronics store in Nashville, Tennessee

Address: 6810 Charlotte Pike, Nashville, TN 37209, USA

Phone: +16153531184

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Mike Minjarez

Jul 18, 2022

Wow, such a bad experience I actually am posting a Google review about it. Where to begin? I’m in line for 45 minutes. When I get to the front guy says I have to get out of line to get into a new line. New line…waiting 20 minutes tells me to go get item. I get back into line again. Best Buy goes back on the service agreement on my screen protector and won’t install even though that’s what I paid for and what the agreement was. Antiquated business model no wonder they are going bankrupt

Antonio Isaac de Abreu

Jun 29, 2022

Not the greatest experience in the world. Shelves looked unusually empty as if stock hasn't been replenished in a while and staff were a little scarce. Came for a GPS holding device to use on my windscreen but no stock.

Victor Neugebauer

Apr 29, 2022

Standard Best Buy. Limited stock, and a trend I’ve noticed the last year or two is that the stores are barely stocked. So for those of us travelling looking for specific items, Best Buy is generally a good place to start, but more often than not, a trip to target has a better success rate. My bet is that stores like this are banking on people ordering online instead of having to buy things last minute for work, where online ordering just isn’t an option. HOWEVER. This particular location actually had what I was looking for!! And the staff was really helpful and friendly, checkout was a breeze and all in all a pleasant experience. The stock was low, as in most physical Best Buy locations around the country, a small compromise was made on my part, but ultimately I’m very happy with my visit!

Jamie Williams

Apr 23, 2022

Shout out to Jacob and Mark! I went into the store 15 minutes before closing time. I went to the customer service desk and showed another employee what I was looking for he immediately said out of stock I ask if he had anything similar to that he said no. Jacob and Mark step in and found another similar that was in stock and then the cord I needed was out of stock and Mark step in and said this is what it looks like but we are out of stock so I ask can I buy this one and it belongs to the Geek Squad so no then Mark said let her have this one as it would cost her more money in gas to go to another store. They both went above and beyond to make the sale happen and to make me the customer happy. That is true customer service.

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Questions & Answers

Does anyone ever answer the phone? I've been on hold FOREVER and called multiple times....

Lisa Gregory | Feb 12, 2021
Casey Brett Clements | Feb 13, 2021

Seems to Me that a lot of business have all but entirely stopped answering the phone " Due To COVID-19 ". " Experience Longer Hold Times They Say ".

Have they ever had anything like Hatsune Miku games or other merchandise [ex. figurines]?

No Capture Card | Apr 13, 2020
BuggEye Beauty (MissLol2U) | Apr 14, 2020

That I'm unsure of the customer is always helpful to me. Give em a call

Do u have sony xperia xa2 back cover

Diploma Degree | Apr 13, 2020
TANER TOGAC | Apr 14, 2020

I think they have

Do you buy car audio?

Marcus Carter | Apr 14, 2019
Mattie Reeves | Apr 15, 2019

No i don't

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Is there a geek squad on site??

Sherry Bauer | Apr 14, 2018
Mark Cooper | Apr 15, 2018

Yes there is a geek squad on site.

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Can Geek Squad refresh a laptop back to it's normal factory settings

Andre Carter | Jan 13, 2021
Otis Johnson | Jan 14, 2021

I honestly don't know but I would guess yes they should be able to perform such tasks as that

Are you excepting returns?

Brian Harris | Jul 17, 2020
Idontknow whatimdoing | Jul 18, 2020

no they are not

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