Springfield Villa

Category: Retirement home in Springfield, Missouri

Address: 1100 E Montclair St, Springfield, MO 65807, USA

Phone: +14175691114

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Sherry Hodges

Sep 25, 2021

My mother was recently transferred there for rehab, they told her she would be held in isolation for 2 weeks before being transferred to the rehab unit because she won't take the covid vac, she was just tested for it at the hospital 3 days ago, they put her in an area where the equipment is out of date. The a/c isnt working, no bed rails (she almost fell out last night) a nurse that made her get up on the hip that was just replaced, no snacks, only weak lemonaide for them to drink, tv didnt work till she pointed out it wasn't plugged in... i will be reporting this home and going for a transfer on monday. I went to see her today and this is what i found in her room

Sheila Clouse

Sep 23, 2020

We wanted to express a huge thank you and let you all know how amazing the staff is at Springfield villa. We never expected this level of love and care my mother received from any nursing facility. We could tell my mother loved all the people as if they were family. It made a huge difference in our life knowing mom was happy there. She lived her best life at Springfield Villa's Memory care ward and her end-of-life care during this time of Covid comforted us with the staff's daily communication and their striving to complete Mom and our wishes. We feel blessed to have let Mom live out her final years at Springfield Villa. Shirley Mudd's Children, Paul, Michelle, Sheila, Art

Amy Nutter

Aug 26, 2020

Well where do I start it’s very unorganized they’re always needing help but yet never call you back after you’ve done an interview and everything so that’s why they have no help very unorganized and very unprofessional

Heather Sutton

May 15, 2020

Proud to say I work at the Villa ! It takes a lot of people to make a place like this run we have great teamwork!

Thanks! Your review is awaiting moderation.

Questions & Answers

I have heard Springfield Villa was neglectful, understaffed etc. But that they have new management and staff now. Does anyone know if this is true and when was the change? If it is under new management, does the facility run better now? Thank you!

Marie | Oct 11, 2018
lauren | Oct 11, 2019

My girlfriend used to work there... from the stories she told me, I would NEVER put a family member here. They are neglectful, rude, and the CNA’s are overworked. She was left on halls alone and wasn’t even certified yet, which I’m pretty sure is illegal. She would come home in tears because of how awful the residents were treated and also how awful the nurses treated her. They were incredibly rude. Do NOT PUT YOUR FAMILY HERE. IT NEEDS TO BE SHUT DOWN

Read More

Hello. I was wondering if someone could take a phone and hold it up to my mother's face so I could speak with her for a minute or two. She has hurt her wrist and opposite arm and may not be able to hold a phone herself. Possible?

Karen Ingle | Oct 11, 2018
Gigi Jarrett | Oct 11, 2018

Not really

Now in 2018 does Mercy Villa (Springfield Villa) only accept post acute care patients? Skilled nursing patients? Thanks!

Betty Hales | Oct 11, 2018
Kenny Thompson | Oct 11, 2018

I have been in the medical equipment business for nearly 25 years and worked in very, very many nursing homes. Springfield Villa is - without a doubt - the worst managed facility I have ever seen. I have personally witnessed abuse of residents and family by administration, the Administrator, whose name is not worthy of public memtion, told me to my face that she intended to make sure there would be no transparency when I confronted her regarding abuse perpetrated on me and muliple others by their hormonaly imbalanced Social Worker. Medical staff are frustrated by staffing shortages and the abuses seeming encouraged by both the administrator and assistant administrator. You ask if you can trust your family member to these folks? There are at least 3 state investigations on going now - 2 initiated by me, I am proud to say. Get your family out of there now if care about them at all!

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places