I have been in the medical equipment business for nearly 25 years and worked in very, very many nursing homes. Springfield Villa is - without a doubt - the worst managed facility I have ever seen. I have personally witnessed abuse of residents and family by administration, the Administrator, whose name is not worthy of public memtion, told me to my face that she intended to make sure there would be no transparency when I confronted her regarding abuse perpetrated on me and muliple others by their hormonaly imbalanced Social Worker. Medical staff are frustrated by staffing shortages and the abuses seeming encouraged by both the administrator and assistant administrator. You ask if you can trust your family member to these folks? There are at least 3 state investigations on going now - 2 initiated by me, I am proud to say. Get your family out of there now if care about them at all!
I would not place a loved one there!!! They were neglectful to my father. Mercy does not own that place anymore, it is private.
Mercy sold the building to HSI a private company from Arkansas. No longer owned and operated by Mercy Health System.
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