Best Buy

Category: Electronics store

Address: 3450 S Glenstone Ave, Springfield, MO 65804, USA

Phone: +14178865118

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Kevin Fennell

Oct 11, 2022

Zero stars! This company is dysfunctional to the core. Worst customer service ever. Over the decades we have spent thousands at Best Buy, but I will never spend another penny there. In late April, at the Springfield, MO store #52, we bought a $3500 dollar home theatre package consisting of a 65” inch TV, $800 receiver, and $700 speaker system, plus hardware, installation, and Total Tech service. After less than 20 hours usage, the sub-woofer died. That turned into 6 weeks of being given the runaround, multiple trips to the store and being lied to by the overseas call center employees several times. It’s obvious that they are specifically trained to lie. In addition, every local employee gave me a different BS story every time I spoke to a new person............ To top it all off, after the rains started, I discovered the Geek Squad installers had drilled a hole in my roof while mounting one of the corner speakers. I had to file a claim against them to recoup the money I spent to fix it, which they finally did pay. These people are beyond clueless and just don’t care and the customer suffers for it. My experience would almost be funny if it wasn’t so maddeningly pathetic. STAY FAR, FAR AWAY!

Anthony Phillips

Oct 10, 2022

Manager at door was helpful, pointed the direction. Would've been nicer to have been walked because I still got lost lol and couldn't bring myself to go ask again XD. Then out of stock of router I needed. Sigh. Overall fine.

Teresa Perez Cortez

Oct 7, 2022

Very good

Benzi Polak

Oct 6, 2022

All you need is money and you have everything

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Questions & Answers

Are we able to go inside yet?

Brad Franco-Reyes | Sep 20, 2022
Konradt Kekoanui | Sep 20, 2022

Yes, some of the store is still a work in progress, but it is open to the general public. Come and see the newly remodeled Best Buy!

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Is the Springfield Best buy open to shopping from the remodel yet?

Brett Hilton | Jun 13, 2022
Noreen Horrell | Jul 13, 2022

They will ask you what you want outside and will go in and get it for you. No browsing they are changing the inside .

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What are the Covid safety practices like here?

Anonymous | Oct 10, 2022
Mike Nicholl | Oct 11, 2021

Masks are required and they ask you social distance

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will best buy put a phone in my cricket phone if i purchase the battery there

Debi Reed | Oct 11, 2021
Jason “Scooter” Roush | Oct 11, 2021

Have you ever had a phone put in your cricket phone before?

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Do you have a 16 inch MacBook Pro Core 7, 1 terra byte in stock

sally Herman | Oct 11, 2021
Jr Schrickel | Oct 11, 2021

As far as I know they should have them

Do you have curved screen monitors

Dennis Ellis | Oct 12, 2019
ultimatelove junkie | Oct 12, 2019

TVs are curved.

Does best buy set up new phones

James Brooks | Oct 12, 2019
patrick hillme | Oct 12, 2019

Yes, Best Buy sells and connects new phones for the major carriers.

Is the best buy store in Branson, MO, open for in store shopping?

Kathy Hearod | Sep 11, 2022
Starr | Sep 11, 2022

Yes

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Do you carry Jitterbug phones in store, how much are they

Bob - Shirley Stewart | Oct 11, 2021
Eran Reed | Oct 11, 2021

I believe Metro carries them. Not completely sure about that but you can try. And good luck with that. I hope you find what you're looking for!!

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I have a Acer laptop that has windows 7 on it, Can you put windows 10 on it?

Thomas Persell | Oct 11, 2021
Brandon Dye | Oct 11, 2021

It depends on the computer but most likely yes.

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Do you carry plastic desk chair mats

ROY Flanner | Oct 11, 2021
rockyd57 | Oct 11, 2021

I don't work at Best Buy,don't really know about selling that there,give them a call...maybe you should give Staples a try,they sell office supplies,you might have better luck there...good luck

What time can you pick up your order at the store tomorrow?

janis eddy | Oct 11, 2021
Christopher M. Bingham | Oct 11, 2021

They will email you to notify you.

Can customers enter Best Buy and shop on their own now or do they have to make an appointment and be escorted into the store like it was last May?

Brian Deck | Oct 11, 2021
Garold Roberts | Oct 11, 2021

You still need to make appointments for geek squad and blue shirts. But you can come in store to browse with mask and social distance. Sometimes you need to run down someone if you need help.

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How much would it cost for a computer and printer?

Lisa Dehaven (Red) | Oct 11, 2020
James Daniel | Oct 11, 2020

Depends on whatcha want

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Does Best Buy sell Straight Talk phones?

Sue Larimer | Oct 11, 2020
Joey PocketHog | Oct 11, 2020

I believe so. I know they sell the refill cards. If your service provider is Straight Talk, you can buy an unlocked phone from Best Buy and just insert your sim card and your phone will work.

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Does bestbuy set up gaming PCs

Oly Garcia | Oct 11, 2020
Joey PocketHog | Oct 11, 2020

Non that I know of, I know that they sell them.

Do you have freezer 5.1 cu.ft in store?

nataliia petresku | Oct 11, 2020
Lucas Viles | Oct 11, 2020

Yes

Does Best Buy sell the Jitterbug Smartphone?

C.V.Norris Norris | Oct 11, 2020
Caleb Kent | Oct 11, 2020

I believe they do, they used to at the very least

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Does Best Buy replace broken cell phone screens?

Michael Kohlbaker | Oct 11, 2020
josh mathis | Oct 11, 2020

Best buy no geek squad used to

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Does Best Buy work with trade-ins on tablets?

Dorothy Benthine | Oct 11, 2020
J Warren | Oct 11, 2020

Nope

I put a new hard drive in my. Pc but start up failed I ran some test and each one said every test was completed successfully and gave the error code = 0x0. What can I do to fix this

Jonathan Schafer | Oct 11, 2020
Ray Shearer | Oct 11, 2020

Take it too geek squad might cost you a bit but they will fix it

who sells pressure cookers

Alex Lindsay | Oct 11, 2020
Jimmie Kelley | Oct 11, 2020

Walmart, Sears, Target, Pennys, Bed Bath & Beyond...

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Does Best Buy by old tvs

Ruby Rose | Oct 12, 2019
Charles Kirkland | Oct 12, 2019

No they sure don't I wish :( sell it at a pawn shop then go hit em up👍

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Anyone know if they sell a ps4 under $200

Larissa Oliver | Oct 12, 2019
Sam Weiler (sweiler99) | Oct 12, 2019

They currently have it listed for $299.99.

Do you have cable rangers

Leslie Jackson | Oct 12, 2019
John Wayne Tompkins II | Oct 12, 2019

https://stores.bestbuy.com/mo/springfield/3450-s-glenstone-ave-52.html?ref=NS&loc=ns100

Does Best Buy load Windows Ten free on your pc

Melinda Triolo | Oct 12, 2019
Damien Pulscher | Oct 12, 2019

Depends on what you mean by that. If your asking if they load it onto a PC you're purchasing through them then it will most likely already be installed on the PC. If your asking about a PC you already have then no they won't load it for free as it was stated above; HOWEVER, to my knowledge Windows 10 is free to anybody running Windows 7 or higher. I'd call and ask BestBuy about that and if so they are usually pretty good about walking people through that process without charge.

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What’s the best computer for live streaming church services at our church in the $800 range

Ralph Maddeaux | Oct 12, 2019
Lex | Oct 12, 2019

Call the store and ask?

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To buy a cellphone with an activation and pay montly i need an ID?

Misaki Kawaii | Oct 12, 2019
Bradley Dunagan | Oct 12, 2019

I've never had to show an ID when buying a phone

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Do they have powerful long range etching later pointers

Ron Williams | Oct 12, 2019
Marc Domke | Oct 12, 2019

Probably something you would need to go to Amazon for

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Do you have Bose hearphones?

Marlee Yant | Oct 12, 2019
Caleb Nance | Oct 12, 2019

Yes

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I want to download audio books and listen to them while I am working out at the gym. What do I need to get in order to do this? I haven't a clue.

A Google User | Oct 12, 2019
Benton H. | Oct 12, 2019

Amazing had a really nice audio book selection. You can buy and download them. Or you can use Audible. It's a streaming platform for audiobooks that you pay monthly for. Both are really good options

What kind of computers do they have Please show me

JoAnn Ledbetter | Oct 12, 2019
Justin Cotter | Oct 12, 2019

They also carry desktops to go with their vast array of laptops. There is also an excellent price range from cheaper to more expensive computers.

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How long would it take and what would it cost to get serius radio on a 2007 Lincoln town car?

David Howell | Oct 12, 2018
Anngie Hampton | Oct 12, 2018

I would recommend calling or visiting them to inquire about costs and availabilty of installation.

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Does best buy have tv repair services

Janet Brooke | Oct 12, 2018
David H. | Oct 12, 2018

Run away... Geek squad cheats you BADDDDDD

Do they have layaway!?

Koal Trayne | Oct 12, 2018
Brian W. Martin | Oct 12, 2018

No

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Some of the people working at Geek Squad are very helpful but some of them know less then I do about fixing a problem. Do they go thru some type of training program or what?

Bonnie Dunbar | Oct 12, 2018
rebelpirate13 | Oct 12, 2018

Yes and no. It is a type of repair training for the assorted devices. Not so much how to deal with human issues. They cannot know everything about everything.

I purchased a 60 samsung here 2 yrs ago and now i'm moving and would like to know if you mifht have a 60in tv box I could have??

Tammy Nolte | Oct 12, 2018
Matthew Newman | Oct 12, 2018

No they dont keep boxes unless it is for the shelf display items.

Do you guys have the telegraph

JayVian Stone | Oct 12, 2018
Thomas Gilmore | Oct 12, 2018

No. An antique store might be a better fit.

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Do you carry bubble bath spa mat for bathtub?

Joyce Jewell | Oct 12, 2018
William Millard | Oct 12, 2018

I dont believe they do. Also, this does not ask the direct store. For questions directed towards the store, please reach out to their website customer service.

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I bought a monitor over the internet best buy. I want to return it. What do I do?

Barbara Magdziarz | Oct 12, 2018
S J | Oct 12, 2019

You can return online purchases from Best Buy in-store.

Phillips hue smart bridge

Butch Vaughn | Oct 12, 2018
SlipOUTtheBackJack Kodachrome420 | Oct 12, 2018

Lee is the winner!

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Do they match prices

Dennis Thousand | Oct 12, 2018
Brian Anderson | Oct 12, 2018

yes but it is very hard to get them to do it

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I need to know the size of the box of a 60 and 65 inche TV to make sure it will fit in my car before I buy it today. Also can you lay a TV down?

Twyla Kennemer | Oct 12, 2018
ross wester | Oct 12, 2018

if you are not sure if it will fit use the online store pickup and let them know at the counter the concern and they will hold the order if it doesnt fit. Typically a 60 and most 65 in will fit in an SUV a max of 55 in a car.

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Best buy extended warranty on cell phones, what does it cover?

Laura Umphenour | Oct 12, 2018
James | Oct 12, 2018

The accidental extended warranty will cover drops, water damage, most damage as long as you still have the phone. The regular extended warranty is like an extension of the factory warranty. I hope this helps!

Are you offering anything special for Verizon cell phone service

Sherry Weber | Oct 12, 2018
iflydachoppa | Oct 12, 2018

Verizon has some specials for new or switching customers.

Do you have universal remote controls

Virginia Gettle | Oct 12, 2017
Kaylene Clem | Oct 12, 2017

You should watch click with Adam Sandler first before you make a decision like that.

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Do you fix keel fire HD8.9 tablet's

Jeanette Todd | Oct 12, 2017
Lee S. | Oct 12, 2017

If it is like their ipad service they will only tell you it cannot be fixed and to buy a refurbished or new.

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