Estates on Frankford

Sai Tarun Yadalam

Its a quiet and peaceful community. If you are an incoming UT Dallas student, you would find this to be both affordable and enjoyable (lots of students live here). The amenities are well maintained and the biggest plus is the maintenance staff. They are very prompt in fixing issues. Slightly older apartments but are well kept. The gym definitely needs an upgrade as the equipment are old and showing signs of wear.

Ty Antoinette

Office staff is very rude. I called to get insight on the amenities that I am paying for (also which they are advertising) the basketball courts. Property has two courts but both are closed due to “maintenance”for about 2 weeks now. There are people playing everyday on the same court racket ball, soccer. I was informed that it’s open to play on however not open to play basketball 🤔. I will like to speak to someone who does have answers since the office staff is unaware of what’s going on. Update 2 more weeks have passed and the court is still under “maintenance”. If these apartment amenities catch your eyes keep looking because they don’t have all of them open that they offer.

femina pereira

Stay and Experience: The apartment and the services are great. From being on boarded to my stay it has been a pleasant time. Final Statement Issue - In detail: I have no issues on that, but when it comes to claiming fees from us they are really particular about it. And when its the other way round, all that you will get is unresponsive emails, no answers to continuous calls and just a to and fro to things that lead you to nothing and dead ends. When we left the apartment complex, based on the final statement we had a said amount due which was to be sent back to us. We received no communication from them for almost 6 months and then they send a final statement where we realize we have a due amount which should be sent back to us. The check has never reached our new apartment and post the 60 days expiry of the check, we receive a final statement and we expect the check to reach us. When we follow up to know the USPS tracking number, no response and after almost 9 months of to and fro communications I had to reissue a check at my own cost for no fault of mine. Very bad financial management. Overall: I give the 2 star only for the stay that I had and the service that I received from them. The experience of retrieving my own money has been extremely dreadful reducing my ratings to only 2.

Harish Rao

Great Community, with an excellent service. The apartments are relatively small compared to 7421 on frankford but the designing and maintenance is absolutely outstanding. Greenery all around a pleasant place to stay.