America First Credit Union

Category: Bank

Address: 3499 S State St, South Salt Lake, UT 84115, USA

Phone: +18009993961

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–3PM

Reviews

Christine Wellington

Oct 7, 2022

Every other branch has no problem with me depositing cash without my ID. I don't always have my ID on me. This branch is the only one that gives me a hard time. Why would I deposit cash in someone else's account?

Bugs Stanley

Jun 3, 2022

Always friendly and quick.

Stephen M

May 9, 2022

Seriously DO NOT bank here. Literally the worst financial institution in Utah. Slow, rude, and when I wanted to close my account they wouldn't let me and wouldn't give me my money. It was not in the negative or had anything pending if that's what you think. I already filed a police report and I'm contacting attorneys next. They think they can get away with anything.

Jake Potter

Apr 23, 2022

I called ahead to this branch to get in quickly and set up a business account. On the phone they told me what I needed to have and assuring them I had these items and was ready to set up the account. After arriving and waiting a good 15 minutes. I was taken by the assistant manager Tom who had been just sitting in his office on his phone, while I waiting in the lobby. The discussion with Tom did not go well, while he did give me good advice about the cashiers check I had to start the account he kept pausing the process eventually stopping it completely. There were so many things wrong with this situation. The wait time at this branch is ridiculous. I’m at another bank now and they took me in immediately and we’re able to set up the business checking account as well as kindly accepting the cashiers check. America first credit union and its employee Tom have left me feeling like I never want to bank there again.

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Questions & Answers

Is there a coin machine here?

Matias Nieves | Oct 10, 2018
Nathan Smith | Oct 10, 2018

Yes. It's just inside the door and often gets mistaken for an ATM.

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Please staff your lobby during peak hours. Always busy around 530 pm and only three tellers......

oscar davis | Oct 10, 2018
Colleen Hatfield | Oct 10, 2018

I am not America First Credit Union, just a customer like you. Maybe you should call and give your branch manager this valuable feedback.

Do they have repo vehicles for sale

Jane Qualizza | Jan 12, 2022
David Bush | Jan 12, 2022

Yes, they post them on their website.

Fraud department at this bank is terrible. Customer service is horrible and they do not understand how serious fraud is what so ever. This is my second time facing fraud and losing money and they do not even try to help.

Delenn Witmer | Oct 9, 2021
Gabriel storm Idowu | Oct 9, 2021

Get a financial lawyer, these guys are ruthless and if you have one on your side tell them to send a letter and they will shape up real quick

What do I need to open an HSA account?

William Liddle | Oct 9, 2020
G. Mitchell | Oct 9, 2020

Like they say $ 1 and Current ID - Great people to work with Much better than what you get at a Bank - the First time I went to see them - Got Signed up showed them the Contract I had from a Car Dealer - Got the Loan the Same Day !!!!! Came down - picked up the Cashier's check - took it to the Dealer and Drove off the Lot the Same Day.....

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Is the lobby available

Tristan Southworth | Oct 9, 2020
Peyton Snow | Oct 9, 2020

I noticed the people entering/leaving the lobby on Friday afternoon, though I don't know what their exact rules are about entering the facility.

Can I open a checking account only or do I have to open a savings account also??

carla culverwell | Oct 10, 2018
Spoox Tube | Oct 10, 2018

Savings is required. But they only require $1 to open the account

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