Holiday Inn Express & Suites Montgomery E - Eastchase

Wanda Randolph

This is one of the worst Holiday Inn. I have every stay in for the money I paid $179 per night July 1st thur 3rd. Only had enough towels in the room for one person to use and it was three people in the room with us. Asked for towels from Friday to Sunday still didn’t get any. The tub look offer and the water pressure was very weak. I asked to speak with the manager before leaving on Sunday was told to call back at 3 pm. I did call back at 3 pm to only be told to call back on Tuesday because the manager want be in due to it been a Holiday. Called back today at 5:00 pm was told to call back at 6:00 pm the manager will be in his office. Call back at 6:15 pm was told the manager had to leave he had a family emergency.

Verified Hotel Guest

Positive: It was clean, comfortable and had a good breakfast. Negative: Both ladies at the checkin and checkout desk had an unfriendly disposition. When checking out, the lady just sat on the couch and told me that I was already checked out and never offered me a printout. I kinda sensed some racial disparity.

Dr. S W

Made a reservation through Priceline and when I reached, I was told there are no rooms. No body contacted me before hand. It has been two weeks. I am trying to get my money back and these people won't pick up phone for Priceline to confirm that I never stayed there. Shady business all around. If that's how they deal with customers, imagine staying there. Stay away

Jason Hudson

Arrived late. Check in was smooth. Got up to shower and get ready for my day. The shower head is damaged and sprays water everywhere and the tub is absolutely disgusting with mold & fungus under a cheap shower mat they have down. I took pictures to show to management, but they are off on weekends. From the looks of it, it’s NEVER been cleaned under, which is even more concerned at what else they shortcut proper cleaning procedures with. After attempting to get it resolved at the front desk, I canceled the remainder of my stay. They obviously didn’t care whatsoever about having mold & broken equipment. I don’t live like that & dang sure not going to pay to stay in it!!