UPS Customer Center

Category: Shipping and mailing service in New York

Address: 5613 48th St, Queens, NY 11378, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–6:30PM

Tuesday: 9AM–6:30PM

Wednesday: 9AM–6:30PM

Thursday: 9AM–6:30PM

Friday: 9AM–6:30PM

Saturday: Closed

Reviews

el mero mero

Oct 1, 2022

The worst service i ever seen They take one hour to help you. The guy in the windo is. The other people works inside are so disrepectfull .you ask them something and they said .THIS IS NOT MY AREA . For real they should close this UPS store for ever. I i never go back tho this place 👎👎👎👎👎👎

Shauna Coen

Sep 30, 2022

Huge shoutout to Janelle!! The level of customer service she provides is fantastic! She went above and beyond to assist me with my delivery issue. Thank you so much, Janelle! And thanks to José too.

Ernesto Rodriguez

Sep 27, 2022

This company needs to define LOGISTICS a little more thorough. Why the delivery driver shipped a package to the same location the second time while he/she posted an “Access Point” pickup paper slip and NOT follow that. This is for an item that FedEx shipped last year and didn’t screw up but this is ridiculous for two days in a row. Plus called the customer representative to record this and expecting a call like 3 hours ago…and none. From my workplace and home experience with this company is unbelievable

T. janan

Sep 26, 2022

Don’t come to this place. This UPS collapsed. Management need to fixing it. Is was super bad. Waiting for 2 hours but no peoples work at window. It’s long line also. A lot peoples live without no packages. **** Don’t Watse your time to come here.. Zero star for UpS Joke

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Questions & Answers

Please give me the phone number for personal office.

Douglas Taylor | Oct 9, 2017
Alejandro Seda | Oct 9, 2019

I need the phone for personal office on maspeth queens please

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What the local number to location 5613 48th Street Maspeth NY 11378? The toll free staff are not knowledgeable when it come to answering question. They give you in correct answers! I will never use UPS again!! I WANT TO SPEAK TO HEAD IN CHARGE

Meme Green | Oct 8, 2020
rome Robinson | Oct 8, 2020

Good question but to answer truthfully. There is no number to give you have to ask the toll free number for your local ups office number. How is it one branch and they don't have each others number that's Ludacris

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What's the number to this place

StonerBoys Movement | Oct 9, 2018
Ahmad Pasha | Oct 9, 2018

Good

How do you apply for employment on this website??

Nathan Williams | Oct 9, 2018
Alfredo Toxqui | Oct 9, 2019

Through the ups jobs website

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I spoke to a supervisor regarding sending a boxes COD! The supervisor charge 5.80 to pick up four boxes and stated the driver will have labels and I would be able to ship boxes COD. The boxes was delivered and the bill came to me! They lied!

Meme Green | Oct 8, 2020
Joy Gulde | Jan 11, 2022

Good day! I'll just want to us if it is necessary to pay the local fees when the packages is already enroute here in the Philippines and they said the custom here in the Philippines is hold my package because i need to pay first the local fees which is 6k before they delivered it to my address. I just curious if it is a scam or not. Cause what i know is when someone send a package, the charges of that packages is shoulder already by the sender not the receiver. The UPS message to my sender that i need to fee in hurry the local fee and they said also they wasting their time.Thank you.Please help me with this problem.

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what bus can i take am here at springfield and union turnpike

Gloria Hofmann | Oct 8, 2020
rome Robinson | Oct 8, 2020

Yes Steven anwered best every cellphone comes with Google maps now all you have to do is type in the address and push the direction button and Googe will tell you how to get where the going step by step and the exact time you will arrive!

UPS lost my travel document in NY HUB. Is there a way to connect with this hub to find my document?

Rashmi Kaur Chaudhary | Oct 8, 2020
JoJo Charles | Oct 8, 2020

Call customer service

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Drop off service available?

Seb Bor | Oct 9, 2019
Angel Rodriguez (BigPoppDontStop) | Oct 9, 2019

Yup

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We code accepting?

Gisselle X | Sep 8, 2022
UPS Customer Center | Sep 8, 2022

Hello, for further assistance please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Is my letter at your facility

Anthony Daughtry | Oct 8, 2020
Jose R Lopez | Oct 8, 2020

You need to call them personally for that information.

Is the location open today?

Gabrielle Fajardo | Oct 8, 2020
james cardona | Oct 8, 2020

Its open till 8

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Are they open this week?

Gabrielle Fajardo | Oct 8, 2020
james cardona | Oct 8, 2020

Yes they are open

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I need the phone for personal office on maspeth queens please

Kwan Brown | Oct 8, 2020
Organic Citric | Oct 8, 2020

Call the 800 number and they'll best handle your needs

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What's the # for HR @ the maspeth location?

Tyrone Thomas | Oct 8, 2020
udayaditya barua | Oct 8, 2020

It only has a generic customer care number

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I want pick-up a package tonight. What time do you close for pick-up? Thanks.

New York Leo | Oct 9, 2019
Johana Muniz | Oct 9, 2019

I really don't know what time they close because I picked up my packages in the morning.

What bus go there from town Brooklyn

Monique Midyett | Oct 9, 2019
Alfredo Toxqui | Oct 9, 2019

Only bus that goes there from brooklyn is the b24

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How late I can drop off package at this location

Hilda Babakhani | Oct 9, 2019
John Ram | Oct 9, 2019

I believe 8pm

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I need a contact number for the ups at queens New I have a package the to Alrei roberts but d address is wrong need it change

Skieter Francis | Oct 9, 2019
Steven Gin | Oct 8, 2020

Please remember all shipping questions please refer them to the shipper as ups just delivers

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What are your operating hours for a package pick up at 5613 48th street in Maspeth

Vijaya Dasary | Oct 9, 2019
Warren A | Oct 9, 2019

9am to 7pm.

Are u open on Saturday

pedro soto | Oct 9, 2018
jasonsoutlook1 | Oct 9, 2018

Yes HOURS limited Closed sunday

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