Address: 6921 S Lindbergh Blvd, St. Louis, MO 63125, USA
Phone: +13148923600
Abigail Greenleaf
Every staff member we encountered was fantastic. At check in Dev and Andy were both accommodating and Andy especially went above and beyond. During our stay we had a medical emergency in the middle of the night. The staff gave us a late check out (I wish I knew the overnight staff’s names) and were all aware of the situation and very courteous. This hotel is extremely affordable for the level of accommodations. The rooms were clean and comfortable. The pool and hot tub as well as outside deck were clean and enjoyable. There was a great gym. We will never stay anywhere else in St. Louis.
Jake Anderson
My wife and i recently stayed here the night of our wedding and reserved a wing for 10 rooms. While booking the rooms i spoke to the reservations/party coordinator and asked if they had a room/conference room we could use for the guest to hang out for a while after the reception and eat/drink for a bit. They mentioned that the room was booked which is totally fine but they have a bar inside the hotel that they would leave open for us. We were suppose to have first priority for the shuttle bus and instead waiting a long while for the shuttle to show up and get us to the hotel which we find out the bar was closed. We were greeted with very poor customer service while presenting this issue. All though i understand it’s not their fault for the poor communication from management but still they could have been more understanding and pretended to care. Instead we were left to hang out in the lobby which just looks trashy to be honest. Not at all what we expected and just very very disappointed.
nina besic
We have spent the night at this hotel three times and the first two times had no issues. This last time we were there we ordered a pizza and had a few drinks and left everything neatly on the table. They refuse to give us our deposit back for BOTH rooms even though only one had 'trash' and the second room was only used for sleeping. Fully do not recommend this hotel, Holiday Inn and Marriot are better choices.
Chelle Williams
It was a great stay. Courteous, kind and helpful staff. The hotel was very clean. They have complimentary fruit infused water, coffee, and hot chocolate 24/7 available in the lobby. They also had a 24 hour gym which was cool. I'm giving 4 stars instead of 5 because breakfast was not complimentary, it was 10.95 per person which seemed a bit excessive. Also there pool/ hot tub was out of order. I love a good hot tub soak. No biggie though. Over all I enjoyed my stay. I would love to stay again!
Thanks! Your review is awaiting moderation.
No
I actually haven't stayed there yet. Our 50th class reunion will be held there next year and I'll be staying there then.
Yes an refrigerator
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.