Best Buy

Category: Electronics store

Address: 4676 Presidential Pkwy, Macon, GA 31206, USA

Phone: +14784710900

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Angela Benjamin

Oct 4, 2022

Customer service was Excellent... Noah was Great

K M

Oct 2, 2022

We had the BEST experience with Jermaine located in the Verizon section. He's VERY knowledgeable, patient, and professional. Lauren is a jack of all trades. She has a multitude of talent and she's patient with impeccable customer service skills. Jake is another exceptional employee who is also patient, knowledgeable, professional, and a perfectionist at heart. These three individuals are the reason that I return to this Best Buy Store!!! Thank you all!!!

Yhista Powell Mayhew

Oct 1, 2022

The assistant manager was very dry disconnected and not knowledgeable about the services or procedures. Poor customer service.

Linda Wilson

Sep 30, 2022

Geek Squad not too helpful, didn't appear to be interested in my problem

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Questions & Answers

How do i get a person on the phone

Paul Hammel | Oct 8, 2019
John Denson | Jan 10, 2022

Do you have indoor tv antennas?

do you fix hinges

Cheryle Bryant | Jun 9, 2022
Steven Stowe | Jun 9, 2022

Just wanted to point out that best buy is an electronics business. Not gonna repair your hinges.

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What are the Covid safety practices like here?

Anonymous | Oct 7, 2022
Sandra Collins | Oct 7, 2021

They have mask and sanitizer at door.

I am cleaning out a neighbor's attic for them and there are two old TVs--someone told me I could bring them to y'all for appropriate disposal--is that right?

Nancy Anderson | Oct 8, 2019
Andre Foster | Oct 8, 2019

Not that I know of but you can place them by the road and trash dept will pick them up on your scheduled large trash pickup day

do macon have 3.1ghz macbook pro

Jay Patel | Oct 8, 2018
Wen R | Oct 8, 2018

I think so. Call the store to be sure.

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Does the Macon Best Buy participate in the EPA's e Cycling plug in program?

Susan Dunwody | Sep 23, 2022
Jane Berlin | Oct 5, 2022

Unless things have changed since last I ask they don't recycle.

do you have netgear AC1600 dual band gigabit wifi router in stock?

Alice Seymour | Oct 7, 2021
Wilbur Caldwell | Oct 7, 2021

Don't work there

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hey do curbside pickup stay available after store hours

Neds Wesley | Oct 7, 2021
Leigh Ann Chambers | Oct 7, 2021

I think there still is

How do I get to talk to someone on the phone? Waited on hold x >25 min. and no one ever answered even after getting to the ringing stage 3x. On the recording while waiting, you are bragging about customer service! A little ironic!

Pam Bedingfield | Oct 7, 2020
Rodney Williams | Oct 7, 2020

Yes eventually you will get someone

I need to speak to the manager of the store. How do I do so?

Tracy Cain | Oct 7, 2020
preacher891 | Oct 7, 2020

He's (or She) usually at the door checking temperatures.

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can i shop my phone to you to ship and will you ship it back.

Tkeia Thurman | Oct 7, 2020
Mofoco 1432 (Big) | Oct 7, 2020

Yes

Do you sell the Apple gift card?

Monty Martin | Oct 7, 2020
Fernando Mancilla | Oct 7, 2020

Yes they do

Do you all fix broken phone screens?

Pam Booker | Oct 8, 2019
Judy Hargrove | Oct 8, 2019

I have never heard of them fixing phone screens and have never seen an area in the store for that.

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Does best buy buy our old gaming consolses.

TBG _ ChAoS | Oct 8, 2019
Howard Davis | Oct 8, 2019

Yeah

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Does this best buy repair Samsung Galaxy Note 9 cracked Front & back screen ? If so How Much total Would it Be

Albert Wesley | Oct 8, 2019
One Soundman | Oct 8, 2019

Honestly, your best first option is to just find a repair shop that will replace it it's like $50 average excluding iPhones of course. Second best option, is if you have insurance or any kind of coverage on your phone with your provider. Depending on what cell service you have, they'll give you a number to call to find out if they have a mobile or on-site location. The Mobile service, if they have it, would definitely come to you and do the repair or if you have to send the phone in, they will give you that information as well. But they hardly do any repairs now at any of the Best Buy stores. If you do call your cell provider or any provider that has that phone, worst case scenario, maybe you can get the name/number of a repair shop. You'll save time if you just call your Cell Provider and ask. I just went through all of this with a Motorola Droid phone with Verizon. I'm not saying they don't do any repairs at Best Buy, I'm just saying there few and far between. Hope that helps.

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Do best buy sell garmin adapters car chargers in store

KESHIA | Oct 8, 2019
Cameron West | Oct 8, 2019

Yes they are 19.99

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How much are Sims card

Samuella Vickers | Oct 8, 2019
Aurico Clowers | Oct 8, 2019

Absolutely no company charges the same price and prepaid varies by byod

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Does best buy, price match other online prices?

Marianne Bugg | Oct 8, 2019
JAMES JENKINS | Oct 8, 2019

No some things are cheaper on Amazon... depending on the product

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Who has the best price on an ipad air

Cindy Kelley | Oct 8, 2019
pete riley | Oct 8, 2019

Best buy runs student discounts most of the time so their prices are sometimes lower but check Amazon

Hi I want to know if I need model for vps deaf on tv ? How much cost is it ?

Jimmie Gilchrist | Oct 8, 2018
Arlisa | Oct 8, 2018

Check online.

is best buy open on sundays

S Phillip Brown | Oct 8, 2018
Ken Gallaher | Oct 8, 2018

Yes. Check website for hours

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Can I return a laptop without the box but have the receipt

Jerone Poole | Oct 8, 2018
Maurice Davis | Oct 8, 2018

Electronics can be returned within 14 days. You might get charged a restocking fee. As long as you have the power cords and all the paperwork.

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How long does it usually take to get a new phone that is shipped to the store?

Rebecca Gordy | Oct 8, 2018
Dwayne Sentell | Oct 8, 2018

2 to 3 days

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Do you ever answer the phone...6 calls no answer 4 lost sales to competitors who do answer the phone

Ken & Jeanne Hey | Oct 8, 2018
Maurice Davis | Oct 8, 2018

It depends on the time and date that you called. Sometimes, they are extremely busy. If that was the case, they were probably worried about the customers that are there more than people that might NOT come to the store.

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Is Best buy open tommrow

Calvo Amanda | Oct 8, 2018
Karthic Dasari | Oct 8, 2018

No...closed

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do u have the roku express media player

gregg williams | Oct 8, 2018
Wen R | Oct 8, 2018

Yes.

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Do you carry power cords for Macbook Pros?

Dawn Cox | Oct 8, 2018
Arlisa | Oct 8, 2018

According to the website there are several options available that you can pick up today

Do you have spiderman posters

john Anderson | Oct 8, 2017
Curtis Reddick | Oct 8, 2017

I don't think so

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