Optimum

Category: Internet service provider in New York

Address: 961 E 174th St, The Bronx, NY 10460, USA

Phone: +18007355379

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

TAYA WILLIAMS

Oct 7, 2022

Optimum is a company full of scammers and liars that will promise you anything just to get your information to open new accounts. The representatives that come to your home will take your personal information and mix it all around to open multiple accounts and will promise you things like $100-$200 gift cards and squaring off any past due amounts from old accounts. If you are told this automatically kick the representative out of your home! Optimum will send your old account amount to a debt agency and slow down the speeds of the new account they created once you complain about their lies. You will still be responsible to pay for any debt they promised to remove plus any new accounts they create! This company needs to be reported to FCC. On top of charging insane fees for wifi they will also add on a new stream box device and in any weather that is cold or rainy that device stops working! Save your money and go with FIOS!

Kwadwo Sarpong

Oct 3, 2022

Place to have cable network

Alexis D. Alv

Oct 1, 2022

Very good service

ELKING.

Sep 28, 2022

Make sure you keep your receipt or a photo copy of your receipt when you return your equipment because they’ll send you a debt collection a year later claiming you never returned any equipment. Also the lines are always really long to get in

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Questions & Answers

Is the store open today

Rabbit reaper Ronin | Oct 7, 2018
Shymean Henderson | Oct 7, 2018

No

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Can I return cable box here?

ERNEST THOMPSON | Oct 6, 2020
elizabeth rivera | Oct 6, 2020

Yes you can

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Will they be open tomorrow Saturday?

Avigail Bristol | Oct 6, 2020
Rob Carrillo | Oct 6, 2020

Yes, they'll be open. Just prepare yourself for that huge line outside the store

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Can I get Wi-Fi service only?

Diane Colon | Oct 7, 2018
lashameka pratt | Oct 7, 2018

Yes

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Does 174th have a drop off box

Harold Williams | Oct 7, 2019
Cheryl Allen | Oct 6, 2021

Do you a drop off box

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ARE THERE ANY DISCOUNT FOR SENIORS HERE IN COOP CITY

FREDRICA WASHINGTON | Oct 7, 2018
CHRIS KNIGHT | Oct 7, 2018

Optimum is garbage look into a streaming service like sling TV or PlayStation vue more channels and you paying half what cable charges

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is store open today 05/05/2021

Mila Ivanovich | Oct 6, 2021
nadine walker | Oct 6, 2021

Yes

Is the optimum store open on 174th Street?

Malcolm Bartholomew | Oct 6, 2021
Brendi Vaughn | Oct 6, 2021

Yes. It's open until 6pm Mon-Sat although weekend times are slightly different

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Are they open today?

Christi C | Oct 6, 2020
mat bus faner 1952 -2019 | Oct 6, 2020

Yes they're open, line is always outside due to 6ft space law, but it's doin what it do.

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Is the store open today

luis vega | Oct 7, 2018
Lindsay Wasserstein | Oct 7, 2018

Yes it is open today till 6pm

Is Cablevision open on memorial day

gerard rizzi | Oct 7, 2018
Arianna Angeles | Oct 7, 2018

No

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Can I return my equipment at this location?

beonca goode | Oct 7, 2018
Miriam | Oct 7, 2018

Yes

What are business hours

Juan Pacheco | Oct 7, 2017
Sophie Henderson | Oct 7, 2018

How do you get there from Bainbridge Ave. 204 th st.

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What time you close ?

Emmanuell Arzu | Jan 9, 2022
Kenia M | Jan 9, 2022

Friday (New Year's Eve) 9AM–5PM Hours might differ Saturday (New Year's Day) 9AM–5PM Hours might differ SundayClosedMonday9AM–5PMTuesday9AM–5PMWednesday9AM–5PMThursday9AM–5PM

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Does Optimum have home visiting technical support employees?

BR RAO | Jan 9, 2022
Catrina Page | Jan 9, 2022

Yes sum know what they doing and some don't

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At 144th st how far is the walk

William Gardner | Nov 10, 2021
Abu Idakwoji | Nov 10, 2021

Couple of blocks from the 174 St train station

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Hi! Do they have parking space for customers?

Mahbub alam | Oct 6, 2021
Alpha Kake | Oct 6, 2021

Yes

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Will the store be open tomorrow Thursday

Jessica Vargas | Oct 6, 2021
Frank Osei Donkor | Oct 6, 2021

Yes the store opens on all weekdays and closes on weekends.

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Is the store open today

Tenisha Cephas | Oct 6, 2021
enrique quezada | Oct 6, 2021

Yes it is open

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is it open tomorrow

Evelyn Cerezo | Oct 6, 2021
Reggie Roberson | Oct 6, 2021

Yes

Can I return the equipment to optimum store

Spartan Princess (Spartan Queen) | Oct 6, 2020
Yehudah Tziyon Ke'ish mil'chamot | Oct 6, 2020

Yes you can return your optimum equipment to one of their retail stores just make sure to ask them to print you out a "RECEIPT OF ACKNOWLEDGMENT" FOR YOUR RECORDS!

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Is the store open today for business

Candace Sims | Oct 6, 2020
Oluwatoyin Adegbite | Oct 6, 2020

Not aware pls

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If the Bronx location is opened today?

Fidelis Sop | Oct 6, 2020
bertha Dzifanam | Oct 6, 2020

More than likely

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Optimum store open?

vicente guzman | Oct 6, 2020
Silvio Acevedo | Oct 6, 2020

Yes

Is the store open today? And what time will u close?

Gideon Paintsil | Oct 6, 2020
elpistolero5 | Oct 6, 2020

Yes just go.

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Will the optimum store be open tomorrow

Fred Brown | Oct 6, 2020
Carlos Marin | Oct 6, 2020

I will say so till 6 pm

Can i solve my optimum problem there?????

Tanjina Akter | Oct 6, 2020
Angel M Roman | Oct 6, 2020

Definitely they will solve your problem and you will make the last desicion on what's better for you.

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Is the website open

Palemon Mejia | Oct 6, 2020
elpistolero5 | Oct 6, 2020

Hi. I hope. You. Go. Ahead. To. The. Store. Please. Be early but. Be. Patient. On line. Why. Cz wven you do. Something. Online. You will. Be. Ask. To. Visit. Store. At. Any single. Moment and is better. Fo. All. In one. Place. Where. You. Safe. Your. Info. And. Is. Personal. Deal. At store. But. Line. Is. A. Story. Long. 10000 feet. From. Cashier's. Service. I visit. Here even i dont have their. Equipment. Is. Still. 🐝 on my. Bill. Actually. Still charge and no. Solutions in months. I am. Waiting. To. Leave. This and start as a new costumer for a bedt deal. . Dont get charge to much

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Is it open in new year eve?

Jess M. | Oct 6, 2020
YANKEE97 | Oct 6, 2020

Yes .

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As one can not enjoy TV, it is best to find another alternative outside Cablevision

Sal Paniagua | Oct 7, 2019
Avigail Bristol | Oct 7, 2019

Included in firestick

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My cable service is not working what happen??

tammy raiford | Oct 7, 2019
carmelo maldonado | Oct 7, 2019

Call the company

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What is the schedule every day

Dominga Cabrera | Oct 7, 2019
Noel González González | Oct 7, 2019

I imagine it is from 8 0 9 am to 5 0 6 pm

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What is included with optimum gold

Ina Bresinger | Oct 7, 2018
Lindsay Wasserstein | Oct 7, 2018

I think all the channels include movie channels and sports channels. You can Google optimum store and actually go to store 961 E 174thst Bronx ny that where store located. You can also call 718- 617- 3500 This is cable number to ask ques to if u need any info.

Are there any that is open today?

Mary Quintero | Oct 7, 2018
Lindsay Wasserstein | Oct 7, 2018

Yes they open till 6pm it is located on 961 E 174th st Bronx New York 10460.

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Is the store open today?

Jairus Odums | Oct 7, 2018
Lindsay Wasserstein | Oct 7, 2018

Yes it is open today till 6pm, it is located on 961 E 174thst in Bronx New York.

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is store open on 4th of July

William Quinones | Oct 7, 2018
Lindsay Wasserstein | Oct 7, 2018

I don't know, u have to Google optimum or go to store 961 E 174th st.

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can i return my equipment in bronx location on saturday

sharagin bahar | Oct 7, 2018
Lindsay Wasserstein | Oct 7, 2018

Yes they are open from 9am - 6pm on day and u can return your stuff

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will this store be open on Monday, 30 April 2018?

Judith Bratnick | Oct 7, 2018
Miriam | Oct 7, 2018

Yes till 6 p.m.

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Plus I want to only put wfi and take out cable and phone

Gladys Santiago | Oct 7, 2018
Mohamed | Oct 7, 2018

Yes, you can do that.

Why was I told by customer service at optimum that I can return equipment to this location and when I went there I was told you don't take returns anymore and couldn't tell me where to go?

Lisa Ortiz | Oct 7, 2018
johnny quinn | Oct 7, 2018

Call customer service and they will tell you where to go

What are the Spanish channel

Marcela Villarroel | Oct 7, 2018
lenny verdica | Oct 7, 2018

41,47,telemundo I know use Verizon

Is the Optimum store on 174th street in the Bronx, ny open today, 11/10/17

Stacey R. | Oct 7, 2018
Lester Francis | Oct 7, 2018

The store is open until 6pm tonight.

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Can I go to this store to return my cable box?

staicy morillo | May 9, 2022
Sharalynn Miller | May 9, 2022

Yes indeed.

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When you dont get cable bill in mail where is payment center as asks

Holly Boost | May 9, 2022
ismael zorrilla | May 9, 2022

You can pay at the optimum store on 174th Street mall one with either cash or a credit / debit card

hello good afternoon someone Can you help me I canceled my optimum service a few years ago Months and I paid everything and I got that I owe 180 x non-return of equipment where can I return it and if they take out that debt?

Jonathan Llerena | Feb 8, 2022
Jose Sepulveda | Feb 8, 2022

Ok, Jonathan, the right thing is to take your equipment to the office closest to your home, we all know and understand that it is mandatory to return the equipment to its owner and thus you will not have debts, it is still on time, thank you, I hope my comment is helpful, thank you, my brother... .....

Can I return my equipment here?

Richard Singh | Nov 10, 2021
Oni Galarza (Onikazejin) | Nov 10, 2021

Yes you can, but call first, to make sure you don't make an unnecessary trip.

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Can I return equipment here?

Stanley kocher | Nov 10, 2021
Abu Idakwoji | Nov 10, 2021

Of course

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Is optimum open tomorrow

Eolannie Jennings | Nov 10, 2021
Supreme Allah | Nov 10, 2021

It's open every Friday

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how can i unblock a number from my land phone

Cornelia Walker | Oct 6, 2021
David Cuevas Sr. | Oct 6, 2021

I never heard of that ever in my life. I would say don't pick up OR pick up the receiver and hang it up OR change your number.

When is the store open on 174 st?

Margarita Perez | Oct 6, 2021
David Cuevas Sr. | Oct 6, 2021

Usually all businesses open around 9 am or 10 am

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are stores open today

Annette G | Oct 6, 2021
Thoul Tong | Oct 6, 2021

They are closed only on Sundays and holidays

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do you have senior citizen bundle discounts?

Jeannette Val | Oct 6, 2021
Thoul Tong | Oct 6, 2021

Absolutely

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Will optimum be open Sunday

Jacqueline Johnson | Oct 6, 2021
Thoul Tong | Oct 6, 2021

They don't open on Sundays..

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Who can I call to find out about billing charges.

A Mcdonnell | Oct 6, 2021
Francisco Cortes | Oct 6, 2021

Customer service, only if you could get someone on the phone ! Other than that it would be better if you can visit the office so you won't waste any time !

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How can i switch service to me from another member of the household?

Marcus Harrison | Oct 6, 2021
ELDA IRIZARRY | Oct 6, 2021

Just call them. They have great deals for new customers and a student discount!!

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Why old customer must pay for new customers... they're deal is cheaper compare to old customer...

Bekim Uka | Oct 6, 2021
Josephine Cruz | Oct 6, 2021

Yes it is unfair. What people do when the year is up change to someone else's name in the house or lives with you and then you could get the deals and every year change it back to your name...its a shame we have to do that but no choice

Can I take my equipment there?

Jayda Tav | Oct 6, 2021
Angel Sanchez | Oct 6, 2021

Yes... You can bring you're equipment to this optimum site.

How long of a wait to return equipment?

Heather Blanchard | Oct 6, 2021
Angel Sanchez | Oct 6, 2021

Well... You know with the pandemic, they allow maybe 7 to 8 people at a time. But it usually goes pretty quick. Weekdays are better. Hope this helps.?

Is this store open today

Eneida Rivera | Oct 6, 2021
Daisy Fahie | Oct 6, 2021

Yes they are open

Good morning, is the 174th a location to drop off optimum equipment?

Angel Pastrana | Oct 6, 2021
Yuvette Khan | Oct 6, 2021

Yes

Is the store open today?

Belkys Almonte | Oct 6, 2021
Brendi Vaughn | Oct 6, 2021

It's gonna be closed for the holidays but it will be open every other day.

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I need to downgrade my service, how do I do that? Do I need to speak to a customer service agent?

Nora Ventura | Oct 6, 2021
Eudys Martinez (djelmonstruo) | Oct 6, 2021

Or go to the store if you are near. When calling ask for cancelation department.

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Store open today?

Pedro M Leon | Oct 6, 2021
enrique quezada | Oct 6, 2021

No it is close today

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when will be the office open

Crs Cabrera | Oct 6, 2021
Carnon Marsaille | Oct 6, 2021

Monday through Saturday Monday to Friday 8 am to 6 pm Saturday 9 to 5

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Optimum cable on e174 is closed?

projectbx | Oct 6, 2021
Carnon Marsaille | Oct 6, 2021

I'm not sure about that closing i know they are closed for some holiday

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It’s the store open today?

Penelope Sanchez | Oct 6, 2021
Darryn Lubonski | Oct 6, 2021

Yes it is

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Can I come in to pickup a free router

Patricia Francis | Oct 6, 2021
Crystal Hawthorne | Oct 6, 2021

Yes. I was able to do that.

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What days of the week optimum office is open

Mervelyn Dixon | Oct 6, 2021
Dj Rick Black | Oct 6, 2021

Mon-sat

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When will this location be opened?

Shavon Garcia | Oct 6, 2021
Maria Luz Rivera | Aug 7, 2022

Are you open Saturday

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Is the store open on Sunday

Hosea Evans | Oct 6, 2021
Juan Vadi | Oct 6, 2021

Not sure give them a call

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I received services in bronx but can I drop off my equipment in brooklyn?

Kristal Dixon | Oct 6, 2021
carmen ayala | Nov 10, 2021

Is the store in the Bronx open to accept returned equipment?

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are you exchanging boxes?

adonis familia | Oct 6, 2020
B P | Oct 6, 2020

Yes you can exchange boxes

Does anybody know what bank cablevision uses for all their ACH agreements to get paid the monthly bill.

Judith Schultz | Oct 6, 2020
Evan Hennis | Oct 6, 2020

Any check cashing location

Will the Bronx NY 961 East 174th street be open tomorrow morning and at what time

Sharon Pyfrom | Oct 6, 2020
angel cruz | Oct 6, 2020

Yes

Is the store at 961 east 174th st open tomorrow.

Malynda Castro | Oct 6, 2020
Ere Djibo | Oct 6, 2020

Yes

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What time do your store close on 174th ?

Brittany Carter | Oct 6, 2020
michael bynum | Oct 6, 2020

I don't know for sure. But I think 6pm

Is the store open on Saturday

Cornelia arlyle | Oct 6, 2020
Ivette Rodriguez | Oct 6, 2020

Yes. Call store for exact hours

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is the store on 174th Street open on Saturday?

Lucas Girl | Oct 6, 2020
Ivette Rodriguez | Oct 6, 2020

Yes it is open but you should call since they have modified hours.

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Is the store on saturdays

Patricia Thomas | Oct 6, 2020
WALLACE MEL PERSON | Oct 6, 2020

As of now yes it is to 3 or 4PM

Someone could give me the phone number to call Optimum. Thank you

Catherine Garcia | Oct 6, 2020
Carlos Castellanos | Oct 6, 2020

If you enter Google you write optimun. There the number appears

How can i pay on line

Tabatha Diaz | Oct 6, 2020
Ivette Rodriguez | Oct 6, 2020

Sign in to optimum.com and log in with your email and password. Once there, you can pay your bill online.

Is the store open today?

annette S | Oct 6, 2020
Hector Lopez | Oct 6, 2020

Yes it is but if I was you I called up before going over there and go get the number through Google

Is there a customer service to discuss a bill

Arnold Caesar | Oct 6, 2020
Oluwatoyin Adegbite | Oct 6, 2020

I don't know because I did not need one

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Is the store open today

The_MachineRD | Oct 6, 2020
Synthia Samlett | Oct 6, 2020

No. Opens 9am Mon

Where can i drop off equipment

Blanca Diaz | Oct 6, 2020
Timothy Griffin | Oct 6, 2020

177th street in the Bronx at the Optimum office

Is the store open today?

Cristina Rojas | Oct 6, 2020
Hector Aleman | Oct 6, 2020

Of course. Monday through Friday. 9 am to 7PM

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The most thieving company there is

misari nunez | Oct 6, 2020
Enrique Méndez | Oct 6, 2020

And

My name is Rafael Rodriguez I live at 609 nereid ave apt 2-R Bronx. No. 10470. I want to connect again.

Rafael E Rodriguez C | Oct 6, 2020
Maria Eugenia Pinto | Oct 6, 2020

Optimum rates have risen in prices I paid for basic package only 158 now I pay 178 dollars

What channels does the optimum economy package consist of

Ernestine Youngs | Oct 6, 2020
Blue Print | Oct 6, 2020

Go online and you can see the breakdown of all that different packages and make sure before you accept the package you call in and asked for any promotions like free HBO free Showtime free stars they usually run those every year especially for new customers, there's also a discount if you get all three services internet phone and cable through Optimum

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If I disconnect my service it will be off same day or when I return my cable box

Jannett Collado | Oct 6, 2020
Anna Kuchma | Oct 6, 2020

Monthly charges stop when u call to disconnect but then you have 2 weeks 2 return the equipment and if you do not return it in that time you will be charged a rental fee for them.

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We have a the optimum tv,phone and internet in our living room but I want to be using it in my bedroom what can I do to connect it in my room

Hadegokay holuthorpe | Oct 6, 2020
Justin Case | Oct 6, 2020

If you mean how can you connect your TV in another room for free my advice would be buy a fire stick and log into your optimum account so you can watch television in that room without paying for another box

I have a question will they help me with my puk code?

yaboy chriz | Oct 6, 2020
Anna Kuchma | Oct 6, 2020

Yes

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Can I dispute billing at store in person on saturday

Sidney Hart | Oct 6, 2020
Rabiat Affinnih | Oct 6, 2020

Yes u can

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Hi guys, can someone tell if this store location is open today? And also what time do they close on Saturdays?

Andy Tee Channel | Oct 6, 2020
elpistolero5 | Oct 6, 2020

Recomended time to visit the store 👂 morning before any other 100 people show In lines at mornings must be there. AM

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Is the store open on Martin Luther king day?

Ana Ventura | Oct 6, 2020
Oscar Garcia | Oct 6, 2020

Nope!!!

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Is the store open on martin luther king Jr. day

JESUS MELENDEZ | Oct 6, 2020
Will Virella | Oct 6, 2020

it could be open today but the hours are different because of the holidays. I suggest you call ahead before you go over there.

how i go about that cell phone service

cesar collado | Oct 6, 2020
William Preston | Oct 6, 2020

Altice Mobile is smart! You MUST apply in person @ a OPTIMUM store! There is NO phone number.

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Are they open since today is New Years

Laxmi Rippy | Oct 6, 2020
Yesha Izzard | Oct 6, 2020

They are open.

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What is the cost to cable and Wi-Fi

Robert Davis | Oct 6, 2020
Manuel Torres | Oct 6, 2020

$118.90 with 200 internet(Optimum Altice)

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I want to pay my bill today i have about $100.00 in change (silver) in change rolls will the location on 174th st in the BX accept the change.

ronald pearson | Oct 6, 2020
Marilyn Guinyard | Oct 6, 2020

Its money why not

Is the store open tomorrow

David Fintz | Oct 6, 2020
isabella Morales | Oct 6, 2020

Yes, it is

Why is this center so disorganized. And security is very bad

Janet Lopez | Oct 6, 2020
Marta Natal | Oct 6, 2020

The line was outside in the cold.And they should put people to work each line so the wait is not a bad experience for anyone else

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Is the store open today

Michelle Arroyo | Oct 6, 2020
Nikee Time | Oct 6, 2020

No, they're closed today

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IM DONE,MY CABLEBOX WENT OUT,I WENT AN GOT ANOTHER,SAMSUNG.NOW THE BOX WONT LOAD.TECH CAME YESTERDAY,3BoXES,NONE WORK.LEFT ONE SAID A SIGNAL WAS GONNA COME THRU.ITS THE NEXT NIGHT AN NITHING?????

kendrick samuel | Oct 6, 2020
jonathan castillo | Oct 6, 2020

Optimum sucks I'm about to get rid of than. Cable in general you pay than all this for like 30 channels.

Can I leave a cable box + remote in the drop box?

Lawrence Barmore | Oct 6, 2020
Edith Amparo | Oct 6, 2020

I will say the samething, you must to do it on person, because they will give you a receipt that is your proof. In other case if they don't received it, then you have to pay for.

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Should I drop optimum after 11 yrs?

Lawrence Ham | Oct 6, 2020
Jeanie Friend | Oct 6, 2020

If your not satisfied with there service and you feel your not getting your money worth then do what you feel you need to do. Good Luck JF

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What phones do they have at altice mobile?

Lobo Teve | Oct 6, 2020
jonathan castillo | Oct 6, 2020

All the hot brands

Does altice mobile give you a iPhone zero down to finance

Mush Jones | Oct 7, 2019
Jeanie Friend | Oct 7, 2019

Not sure but you can call them and ask and I'm sure they can give you the proper information

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Can you get a iPhone zero down from altice mobile then pay it off monthly with your bill?

Mush Jones | Oct 7, 2019
Carlos Villaman | Oct 7, 2019

yes. you can as long as you are optimum customer. your acct has to be in good standing and open for at least 6 months

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What do I need to get the altice mobile service and phone zero down/..and I'm a optimum customer

Mush Jones | Oct 7, 2019
Mush Jones | Oct 7, 2019

Cancel that makes no sense?

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Can someone call me?

Steven Clarke | Oct 7, 2019
Alrick collins Sr. | Oct 7, 2019

It's best to use the online chat feature to get whatever issue it is resolved

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What is wrong with you people? I've been following the directions on the phone and iot doesn't recognize anything at all and there is NO option to talk to a person!

Steven Clarke | Oct 7, 2019
OWEN GUISCHARD | Oct 7, 2019

Make time and go Early Saturday morning. It is the best time

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Im at work, can my wife return an old box for a new 1?

Troy Cochran | Oct 7, 2019
jonathan castillo | Oct 7, 2019

Yep call than and let than know in advance that's how it works.

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Does altice cell phone include unlimited wifi?

Callie Ometa | Oct 7, 2019
Alrick collins Sr. | Oct 7, 2019

I'm unsure because they just started service but you could check the website

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What happen with altice in bronx

Larry Lopez | Oct 7, 2019
jonathan castillo | Oct 7, 2019

Altice is optimum and optimum is altice. They just milking it with optimum. You have to cancel for a few or put in someone's else name or be a new subscriber to get altice instead of optimum.

If i need to return old router and pick up the new one even though its not in my name ? its in my husbands we have the same last naem

Yesseny C | Oct 7, 2019
Alrick collins Sr. | Oct 7, 2019

It shouldn't be a problem as you know the account info, usually if it's just an exchange all they may require is ID, but if you have a copy of the most recent bill that should suffice, although they rarely ask, because they will know if and when you install it.

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Why can't I speak to a human I need to talk to a person with a heart beat

Fernando Torres | Oct 7, 2019
Nel zepeda | Oct 7, 2019

If you want to meet with very well mannered professional staff eager to meet the customers needs. 174 Bronx cable now you must go early like 830 Am. This has been my own personal observations. The later it gets the more the customers try to where the staff down . Good luck .

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How do I get to talk to a human begin?? I always get the machines.

Lynda Rogers | Oct 7, 2019
Luz Castillo | Oct 7, 2019

When you call, you have to wait until the machine says that she going to transfer to a representative; if the machine asks for something just don't answer, and then you'll get the transfer. I hope I've helped.

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Is this store open tomorrow for the 4th????

Sonia Borrero | Oct 7, 2019
Gregory BigSiilkG Peden | Oct 7, 2019

No way. Try Friday or Saturday

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is the store open today

Debra Lewis | Oct 7, 2019
Alrick collins Sr. | Oct 7, 2019

Yes

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Can I swap remote at this location?

Hemiton Steel | Oct 7, 2019
Avigail Bristol | Oct 7, 2019

Yes absolutely

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Can I swap remote

Hemiton Steel | Oct 7, 2019
Nicole Garrett | Oct 7, 2019

As long as it's from optimum

Can I add some one to my account

Clover Salmon | Oct 7, 2019
otakusenseikay | Oct 7, 2019

Yes. You add them as an authorized user. They can then speak on the account however I believe you are still responsible for the billing.

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is the location open today?

The Guy That Cuts Dashies Grass | Oct 7, 2019
Nicole Garrett | Oct 7, 2019

Yes they're open

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How to get extra remote control

Ibrahim Issa | Oct 7, 2019
Rich Soil | Oct 7, 2019

You can call go online or visit the store

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How can I return a cable box?

Urie Stern | Oct 7, 2019
MANNY GONZO | Oct 7, 2019

Take it to the nearest Optimum store

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Is the store open at this time.

Derrick White | Oct 7, 2019
Frank Orrico (FrankieO) | Oct 7, 2019

Yes, call them

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Is the store opens sunday

Diadina Rivera | Oct 7, 2019
Frank Orrico (FrankieO) | Oct 7, 2019

Yes, call them for the time they open & close!

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How much for just internet and phone

Felicita Ramirez | Oct 7, 2019
MANNY GONZO | Oct 7, 2019

They have promotional deals but u may have to call them direct or inquire within

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How to set remote control to tv

Peter Pacheco | Oct 7, 2019
MANNY GONZO | Oct 7, 2019

Read ur instruction manual,it'll walk u right thru

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How I return optimum boxes

Kaisen | Oct 7, 2019
MANNY GONZO | Oct 7, 2019

u can go there in person&drop them off

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I need a live operator

Anthony Zayas | Oct 7, 2019
Tracey Gethers | Oct 7, 2019

Call customer service

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Can I speak with rep??

Marla Marrero | Oct 7, 2019
MANNY GONZO | Oct 7, 2019

Call customer service

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Can I drop off box and play bill

Marcia Cummins | Oct 7, 2019
Thomasina Moore | Oct 7, 2019

Yes and make sure you get a receipt.

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What is the cross street of the store I'm coming by car

Michael McDermott | Oct 7, 2019
MANNY GONZO | Oct 7, 2019

Its inside the mall on the side where u exit out,but u have to enter inside

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De store is open tomorrow

dilia urbaez | Oct 7, 2019
Leslie Woods | Oct 7, 2019

Yes to 6pm (2/19/19)

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Is it open today, Saturday, February 9?

Aracelis Hernandez | Oct 7, 2019
MANNY GONZO | Oct 7, 2019

Yes, yes mon-sat 8:30am-6pm

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Is the office open today

Israt Maria | Oct 7, 2019
Frank Orrico (FrankieO) | Oct 7, 2019

Yes, they should be, but I would give them a call, to play it safe instead of taking a trip ! Just Google there number. Good Luck! Just be alert in the parking lot area, alot of characters near the store!

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The optimum service working Monday January 21st ,2019?

koubouratou adam | Oct 7, 2019
Monique B | Oct 7, 2019

The office is close, but the customers service phone center will be open

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Are you still open for business

H Ramos | Oct 7, 2019
ra “xa” na | Oct 7, 2019

Check hours

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Is the store open today?

Sharon Freeman | Oct 7, 2019
Daniel Ramos | Oct 7, 2019

U hav a phone call them and find out dont be lazy

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What are the ways i can get remote controls?

Blizbx NY | Oct 7, 2019
Edwin Germosen | Oct 7, 2019

Just go to store

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Can I change from another carrier and keep the same number

Ella Rogers | Oct 7, 2019
lionel bryant | Oct 7, 2019

The service is the worst cable system I ever had.

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Is the store open today ?

Hacen Med vall | Oct 7, 2019
Merlyn Phillips | Oct 7, 2019

Yes they are

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What bus go there

Dinorah Perez | Oct 7, 2019
Ike Tyson | Oct 7, 2019

The BX 36 goes there ...

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Will they be open on Thursday thanksgiving

Saroya Johnson | Oct 7, 2019
Chames XXL | Oct 7, 2019

I am not sure

Is the store open today nov 12th 2018

Curtis mixon | Oct 7, 2019
Edwin Germosen | Oct 7, 2019

No

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IS THE OFFICE OPEN TODAY?

Wanda Randolph | Oct 7, 2019
Jose Contreras | Oct 7, 2019

Yes

Do 174th have a Drop box

Harold Williams | Oct 7, 2019
Jose Hernandez | Oct 7, 2019

Yes

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Is optimum open today Columbus day??

JD Rodriquez | Oct 7, 2019
Timothy Griffin | Oct 7, 2019

Yes they are

Is this store still in business is it at the same location ?

DoggMan Morgan (Yseberg Shortie) | Oct 7, 2018
Key-Key Marie | Oct 7, 2018

Yes

Is cablevision open on Saturday

Deborah King | Oct 7, 2018
D G | Oct 7, 2018

Yes.

Can I drop my modem that needs to be sent back to this location cause I don't have a printer to print a shipping label

Charlene Fanelli | Oct 7, 2018
Mohammad Apu | Oct 7, 2018

Yes you can. I dropped my modem here. Just have your account details with you. But they can scan the modem and get all your account info.

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I have the cable already in my home but i don’t have the router and moidem can you come to bring it to me if I come to your

Salah Ipod | Oct 7, 2018
Lindsay Wasserstein | Oct 7, 2018

You need to call optimum cable store and they schedule appt over phone, they can bring you router and modem to your house.

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What's the number to speak to a live person

Calvin Hill | Oct 7, 2018
olivia sandles | Oct 7, 2018

Use Google search engine. ..type I. Optimum and contact info will present.

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Will cablevision be open on memorial day

lourdes benedetty | Oct 7, 2018
Miriam | Oct 7, 2018

No it will not

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Is the store open until what time

Djiguiba Toure | Oct 7, 2018
Demetrius | Oct 7, 2018

Wednesday8:30AM–6PMThursday8:30AM–7PMFriday8:30AM–6PMSaturday9AM–6PMSundayClosedMonday8:30AM–6PMTuesday8:30AM–6PM

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Can I exchange a remote that doesn’t work for a new one if my name isn’t on the account?

Mike N | Oct 7, 2018
Key-Key Marie | Oct 7, 2018

Yes, you can walk in the store and exchange the remote, just let them know who's name the account is in. If they come out to your residence they will charge you.

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Can I take a defective router to store and get new one even if service is not in my name??

miranda sills | Oct 7, 2018
olivia sandles | Oct 7, 2018

No.

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Can I print my bill

Armando Diaz | Oct 7, 2018
Lorenzo Pizzi | Oct 7, 2018

U can pay ur bill there.

what number to call to speak to a representative?

Dev Mad | Oct 7, 2018
lenny verdica | Oct 7, 2018

I'm not an optimum user,get Verizon

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Can I return the modern at this store?

Andrew Hoang | Oct 7, 2018
Miriam | Oct 7, 2018

Yes

Where is the next closest

Dragon Phyre | Oct 7, 2018
Dragon Phyre | Oct 7, 2018

It no longer matters... My first day out of the hospital was a wasted trip. They were closed for a bootleg holiday!!! Money & time wasted.

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is this store open today

Chessnevercheckers Campbell | Oct 7, 2018
lenny verdica | Oct 7, 2018

No other closed on executive Blvd in YONKERS. Monday to Saturday they are open

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How much to change wifi password???

P Col | Oct 7, 2018
Key-Key Marie | Oct 7, 2018

Free

I’m try to call optimum on 174 but I can’t get them I pay my bill in the check cashing place to turn on my services thank you and if you can call me back

Cindy Narvaez | Oct 7, 2018
Lorenzo Pizzi | Oct 7, 2018

Keep calling or go on line n send them an email with all the info listed on your recite.

How to get tv back when it says No signal external output

Cynthia Miles | Oct 7, 2018
Jay “BORI” Serrano | Oct 7, 2018

Yes do call them, I'm having issues with multiple channels that keep saying err23. Also im having ussues with the internet. Smh

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Is the optimum store open today and if so from when to when

Chanel West | Oct 7, 2018
Jose Sanchez | Oct 7, 2018

Can I cancell my acc here.

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Today martin luther king optimum is open? 174st bronx

Licet Pierret | Oct 7, 2018
lenny verdica | Oct 7, 2018

So se,sorry

we need help on how to log in Netflix in the tv and password of optimum wifi

Addie Romero | Oct 7, 2018
Ronald Ellerbee | Oct 7, 2018

That's easy...you use your (Gmail or Email) & your password. Follow the prompts once you open the app. If your using WiFi (most likely ), it's going g to ask for your 8 digit password (wifi) & it should open up after you do that. (IT'S VERY EASY)...

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Are they open tomorrow

Miguelina Medina | Oct 7, 2018
Lester Francis | Oct 7, 2018

The Optimum Store is close on Thanksgiving Day. They will reopen on Friday.

Can I return my cable boxes to discontinue services

Patricia Sellers | Oct 7, 2018
Jay “BORI” Serrano | Oct 7, 2018

Unless they have changed the rules, i would say yes you can. But call to make sure because a new company bought cablevision (altice).

Can i get service today

Jose Rodriguez | Oct 7, 2018
Key-Key Marie | Oct 7, 2018

Direct TV Now provides same day service

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What is the status of order?

Cheniqua Terry | Oct 7, 2017
Jay “BORI” Serrano | Oct 7, 2017

Just call optimum and schedule an appointment. If you show up to the office with your old box, you will receive a new box.

Is upgraded to a newer cable box free?

Steven Franqui | Oct 7, 2017
Jay “BORI” Serrano | Oct 7, 2017

Yes it is, if you're having problems with optimum, just let them know. They are good with troubleshooting. If you're not satisfied, schedule an appointment with them .

My cable box turns of frequently

Raul Reyes | Oct 7, 2017
Jay “BORI” Serrano | Oct 7, 2017

Disconnect the box for 30 seconds, if it continues you might need an update or a new box. They can update the box by phone. Just call optimum.

I made and mistake and Press OK for pay-per-view can I cancel

sophia tracey | Oct 7, 2017
bxFLYBOYpepz | Oct 7, 2017

You have to call the cable company right now

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