Storage Sense

Category: Self-storage facility

Address: 18006 US-59, Humble, TX 77396, USA

Phone: +18324471434

Opening hours

Sunday: Closed

Monday: 9:30AM–5:30PM

Tuesday: 9:30AM–5:30PM

Wednesday: 9:30AM–5:30PM

Thursday: 9:30AM–5:30PM

Friday: 9:30AM–5:30PM

Saturday: 9AM–2PM

Reviews

laniquia Robinson

Jun 30, 2022

Sonja was great very bubbly person she explained everything very well and got me in and out she was the best

Mikahla Snowden

Jun 1, 2022

The staff was friendly and the facility was extremely clean. The check in process was easy and quick.

Brittney Adkins

Apr 27, 2022

Wish I could give Storage Sense located at 18006 Eastex Freeway Service Rd. Humble TX. 0 stars!!!! The manager Sonya is by far the worst poorly trained manager I’ve ever encountered! Her lack of effort and empathy is pure apathy! Storage Sense took over Extra Storage Space a couple months ago without properly notifying or granting proper access to Extra Storage Space previous clients when trying to gain access to their storage units... There’s been times I went by to make payments or to put things in my unit and couldn’t because of Storage Sense system being down multiple times! Still I never complained..There was also a time I went by to get a few things out and my keys wouldn’t work and they had to literally drill my lock off with a drill which took 2 days!. Then had the audacity to call and tell me two days later I had to purchase a new lock from them because they weren’t affiliated with Extra Space Storage etc…I didn’t get a new lock or keys until a month later when I returned back to Texas from work! It was such an inconvenience but I still didn’t complain! Last Saturday I called about bringing in my payment for March and April because I was behind for March,and Sonya answered the phone,she said I owed $250 plus more because of late fees or new charges etc. which I knew wasn’t true because before I purchased the money order I called the store and Sonya quoted me a price of 537.14 ..When I called last Saturday to make sure someone would actually be there to accept my payment Sonya shockingly rudely told me I needed to stop and get another money order before coming in because my balance was $800.00 plus dollars. I said oh no mam there must be a mistake etc… Her and I exchanged words and the call ended by her hanging up on me mid question! I called back livid… Now here I am 4 days later and I still have yet to resolve the issues I’m having with Storage Sense Humble location… I highly don’t recommend anyone to do business with the Storage Sense Humble location.! Prayerfully the other locations are better established and ran by real professionals!!!..

Angel juice

Feb 14, 2022

Very good customer service and all of there units even in the inside of the building is very clean. They also have nice clean restrooms. This was my first time going to a storage that actually had a public restroom

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Questions & Answers

Can I buy boxes or other packing products from Extra Space Storage?

Storage Sense (Owner) | Sep 24, 2021
Storage Sense (Owner) | Sep 25, 2021

Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.

What's the difference between office, access, and gate hours?

Storage Sense (Owner) | Sep 24, 2021
Storage Sense (Owner) | Sep 25, 2021

The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.

What are your storage unit prices?

Storage Sense (Owner) | Sep 24, 2021
Storage Sense (Owner) | Sep 25, 2021

Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.

What type of storage unit do I need?

Storage Sense (Owner) | Sep 24, 2021
Storage Sense (Owner) | Sep 25, 2021

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

What storage unit size do I need?

Storage Sense (Owner) | Sep 24, 2021
Storage Sense (Owner) | Sep 25, 2021

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What the lastest u can go to my storage?

LeMarcus Neal | Aug 25, 2021
Storage Sense (Owner) | Aug 26, 2021

Hello! Gate Access hours are 6:00am-10:00pm 7 days a week.

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